CHICAGO & PHILADELPHIA—Grubhub and Rite Aid have launched nationwide delivery of Rite Aid products from more than 2,000 location in 16 participating states.
“We’re excited to partner with Rite Aid to grow Grubhub’s drugstore and convenience offerings, making it even easier for customers to get instant access to items that keep them healthy,” said Ariella Kurshan, senior vice president of growth at Grubhub. “This partnership could not come at a better time as we head into the winter months when delivery becomes an even more important way for people to get what they need to stay nourished and cared for when they can’t leave the house.”
This is the first time that Groubhub has partnered with a national drugstore chain, and in addition to health and wellness products, Grubhub says customers can order their everyday essentials, including pre-packaged grocery items, drinks and snacks.
Grubhub says this partnership builds on the company’s efforts in the convenience space, following its partnership with Gopuff and its branded concept powered by 7-Eleven, Grubhub Goods. Diners who order convenience items on Grubhub place more orders from restaurants in the following month than those who do not order convenience items, according to the company.
“Our partnership with Grubhub is another way that we are offering the convenience and access that our customers want and need to keep them and their families healthy and happy,” said Dustin Humphreys, senior vice president of digital and e-commerce at Rite Aid. “We also look forward to expanding our reach to Grubhub’s loyal customer base and becoming a go-to option for their everyday health and wellness needs.”
Rite Aid is available on Grubhub+, Grubhub’s membership program where customers have unlimited $0 delivery fees on orders of $12 or more.
According to NACS’ “Last Mile Fulfillment in Convenience Retail” report, 61% of retailers are satisfied with their third-party delivery partners. However, concerns include high fees, little access to consumer data, difficulties delivering age-restricted products and service and operational issues. Here’s what c-stores are doing to make delivery work for their businesses.