Research

Your Questions. Answered.

Our wealth of convenience industry-specific research and information helps you discover which way to grow. We answer your questions with qualitative and quantitative data.

NACS State of the Industry Summit

Powered by 50 years of convenience data, this fast-paced, two-day event includes access to benchmarking data, analysis, emerging trends and executive imperatives you need to win in the game of convenience.

Learn More

Contact

Lori Stillman
Vice President
Research and Education
(703) 518-4242
lstillman@convenience.org

Industry-Specific Data and Research

NACS has produced and delivered more than half a century of trusted convenience retail industry data and benchmarks to our members—from single store operators to companies with thousands of stores in multiple states and countries. Let us help your company plan its growth strategies.

Where can I find the most up-to-date industry-specific financial and operational data?

NACS State of the Industry Report®

Where can I find industry data to benchmark employee wages and benefits?

NACS State of the Industry Talent Insights Dashboard

Where can I access industry historical, financial and operational data?

State of the Industry Data Archive

Operational Growth and Efficiencies

Convenience stores are complex operations that serve thousands of customers a day. In fact, our industry conducts 160 million transactions per day, which makes streamlining store efficiencies and exceeding customer expectations a recipe for success.

What can I do to impact employee engagement and motivation?

Enhancing the Frontline Employee Experience

Is a private-label program right for me?

Private Brands in Convenience

How can I grow and evolve my foodservice program?

Enhancing the Foodservice Offer

Customer Engagement

Today’s convenience store customer will not be the customer of the future. Our data and programs follow your customers path to purchase and uncover moment-of-truth insights that help meet and deliver on your brand promise.

How do I unlock valuable and actionable insights from my customers?

Convenience Voices®

How can I find insights on shopper delivery preferences?

Elevating Convenience Retail Delivery: Understanding Shopper Preferences

Help me discover more insights on my customers.

Understanding Your Convenience Shoppers

Loyalty and Marketing Strategies

Convenience loyalty programs can help retailers stand out and attract and retain their most valuable customers—and these loyalists expect more—from personalization to promotions that matter. Find out how your program can deliver.