Mark Your Calendar for 30 May – 01 June, 2023 & Join Our Mailing List
The convenience channel in Europe is growing at a rapid pace, with convenience and forecourt stores opening in large numbers throughout the continent. Together, we’ll explore the market trends spurring growth in the region and around the globe. See how retailers are redefining the shopping experience to meet new consumer demand for omnichannel experiences, hard discounts, food-to-go and food-for-later meal options. You’ll be immersed in effective insights and strategies to help you excel in this truly unique European market.
The 2023 NACS Convenience Summit Europe program and NACS European Convenience Retail Awards ceremony will be held at:
Intercontinental Dublin
Dublin, Ireland
- 125+ senior leader delegates from 25+ countries
- 12+ speakers and panelists
- 15+ progressive stores and petrol stations on expert-led retail walking tour
- Thought Leadership – Discover new ideas, products and solutions that are addressing the challenges and opportunities of today, tomorrow and 10-20 years into the future.
- Strategic Relationships – No other convenience industry event brings together leaders in store operations, marketing innovation, retail design, fuel delivery and other key performance retail areas. Meet leaders who can make a difference to your business and career.
- Immersive Learning – On the heels of a disruptive 2020, hear retailer case studies, success stories and best practices that will help you benchmark your business. Exchange best practices and form deep collaborations through casual and facilitated conversations with the best and brightest minds in our industry.
- Awards Gala and Dinner – See which retailers will be recognized for outstanding achievement in the European convenience industry. Hear best practices from the winner, watch their award submission videos and celebrate their success at the NACS European Convenience Retail Awards Gala and Dinner.
- CEOs
- Presidents
- Executive Vice Presidents of Sales
- Heads of Marketing & Sales
- Heads of Retail Operations
- Albert Heijn New Markets (The Netherlands)
- Applegreen PLC (Ireland)
- Circle K Europe
- Maxol (Ireland)
- Migrolino (Switzerland)
- Reitan Convenience AS Scandinavia & The Baltics
- Repsol (Spain)
- And more…
For general event inquiries, please contact:
Suzanne George, CMP
Meetings & Events Manager, NACS
sgeorge@convenience.org
+1 703-518-4259
The 2023 NACS Convenience Summit Europe program and NACS European Convenience Retail Awards ceremony will be held at:
Intercontinental Dublin
Dublin, Ireland
We are working on creating the agenda for the 2023 NACS Convenience Summit Europe. See below for the 2022 CSE schedule. Check back often for updates.
All times below are in CET (GMT+1).
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| 8:00 - 17:00 |
Registration Open |
| 8:00 - 14:00 |
Ideas 2 Go – Berlin Pt. 1
Store Tour Briefing & Bus Store Tour |
| 15:00 - 16:30 |
Exhibit Stands Open |
| 15:30 - 16:30 |
Bus Store Tour De-Brief and Walking Tour Briefing |
| 16:30 - 18:00 |
Ideas 2 Go – Berlin Pt. 2
Pre-reception Walking Tour |
| 18:00 - 19:30 |
Welcome Reception – Borchardt Restaurant
(Franz Str. 47, Berlin) |
|
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| 8:00 - 16:00 |
Registration Open |
| 9:00 - 10:50 |
The World of Tomorrow
- Global Strategic Industry Issues: What Strategic Industry Issues Are Shaping Our Industry the Most?
Henry O. Armour, President & CEO, NACS
- Future Dimensions of the Convenience Offer
Nordal Cavadini, Partner, Oliver Wyman
- Future of Labour
Rebekah Duncalfe, Music Psychotherapist, Meraki Creative Therapies
Dr. Denita Whitelock, Psychologist, Meraki Creative Therapies
- Future of Mobility
Dennis Schwedhelm, Associate Partner, McKinsey and Company
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| 10:50 - 11:20 |
Networking Break and Exhibit Stands |
| 11:20 - 12:50 |
Future Dimensions of the Convenience Offer
- How Convenience Retail Is Rapidly Expanding Its Offer Across Asia
Mark Wohltmann, Director, NACS Global
- Convenience Plus – From Impulse to Center-aisle
Victor Paterno, President & CEO, 7/11, Philippines
- Unmanned, Delivery, Click & Collect, Drive-Thru… We Have It All
Sebastian Becker, Head of Wholesale & Logistics, Migrolino
|
| 12:50 - 13:50 |
Lunch and Exhibit Stands |
| 13:50 - 15:20 |
How to Solve the Labour Puzzle
- Labour Productivity
Zeynep Ton, Founder of the Good Jobs Institute. and Professor at MIT
- Labour Retention: How to Stop the “Great Resignation” From Hitting Your Company
Andrew Thornton, Author of “Heart of Business”
- Labour Recruitment: The Implications of Moving From Being a Commuter Station to Becoming a Destination
Siobhan Grimes, Head of Retail, Maxol Ireland
|
| 15:20 - 15:50 |
Networking Break and Exhibit Stands |
| 15:50 - 17:00 |
Where Is the Future Happening In C-Retail In Europe?
Host: Henry O. Armour, President & CEO, NACS
Panelists:
- Carol Chen, Global CMO & SVP Electromobility, Shell
- Anna Grabowska, Executive Vice President & Chief Commercial Officer, Zabka Poland
- Anne-Laure Plettner, Global Group Growth Formats Director, Carrefour France
|
| 17:30 - 19:00 |
Networking Reception – Panoramapunkt Café
(Potsdamer Str. 1, Berlin) |
|
|
| 8:00 - 12:00 |
Registration Open |
| 9:00 - 10:40 |
ESG in Action - How to Get Value Out Of It
Host: Henry O. Armour, President & CEO, NACS
Panelists:
- Rafal Rudzki, ESG Director, Zabka Poland
- Murat Zengin, CMO, Opet Turkey
|
| 10:40 - 11:10 |
Networking Break and Exhibit Stands |
| 11:10 - 12:40 |
A Conversation With the 2019 Convenience Retailer of the Year Award Winner
Host: Henry O. Armour, President & CEO, NACS
- Jesper Oestergaard, Managing Director, Reitan Denmark
2021 Convenience Retail Award Winners: Where Are They One Year On?
Host: Mark Wohltmann, Director NACS Global, NACS
Panelists:
- Technology Award Winner – Hans-Olav Hoidahl, EVP Europe, Circle K, Norway
- Sustainability Award Winner – Frank Ellingjord-Dale, Sustainability Manager, Norgesgruppen, Norway
- Best of the Best Award Winner – Brian Donaldson, CEO, Maxol, Ireland
|
| 12:40 - 13:40 |
Lunch and Exhibit Stands |
| 13:40 - 14:40 |
Winning the Future
- 2022 NACS European Convenience Industry Leader of the Year: Interview with the Award Winner
- 2022 NACS European Convenience Retail Award Finalists
- Entry-Videos of the finalists
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| 14:40 - 15:10 |
Networking Break and Exhibit Stands
|
| 15:10 - 17:10 |
The Future of Mobility
- Connecting Driver and Retailer in an Autonomous-Driving World
Dennis Schwedhelm, Associate Partner, McKinsey and Company
- A Newfound Future for Liquid Fuels
Berta Cabello Calvo, Director of Refining Transformation, Repsol
- Future Technology and Its Impact on C-Retail
Jordi Rua Gonzalez, Director Solutions Strategy – Retail & Consumer Goods, Microsoft, Italy
- What Have We Seen, What Have We Learned
Henry O. Armour, President & CEO, NACS
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| 18:45 - 23:30 |
NACS European Convenience Retail Awards Reception and Gala
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| 7:00 - 10:00 |
EMEA Committee Meeting (invited NACS committee members only) |
For general event inquiries, please contact:
Suzanne George, CMP
Meetings & Events Manager, NACS
sgeorge@convenience.org
+1 703-518-4259
Sign up for the 2023 NACS Convenience Summit Europe. Be the first to know when registration opens for the global experience in Dublin, Ireland from 30 May – 01 June, 2023. Plus, get updates on reduced registration.*
*Completing the form does not register you for the summit and requires no financial commitment at this time.
Event Registration: Suzanne George, sgeorge@convenience.org
Global Supplier Council: Bob Hughes, bhughes@convenience.org
For more than a decade, the NACS Convenience Summit Europe has proudly hosted the NACS European Convenience Retail Awards. This prestigious competition recognizes outstanding achievements in the European retail communities. The awards—judged by the pillars of the convenience industry—provide one of the greatest benchmarks of global convenience retailing excellence.
2022 Convenience Retail Award Finalists
2022 NACS European Convenience Industry Leader of the Year
Markus Laenzlinger, Migrolino
2022 NACS European Convenience Retailer of the Year
Maxol Ballycoolin | Sponsored by Dover Fueling Systems
2022 NACS European Convenience Retail Technology Award
Zabka Nano | Sponsored by Gilbarco Veeder-Root
2022 NACS European Convenience Retail Sustainability Award
Reitan Convenience Sweden | Sponsored by The Coca Cola Company
Past finalists and winners will tell you they have used the awards to demonstrate to their peers, partners and customers the leadership, innovation and creativity found within their businesses.
*Travel and hotel not included in Summit registration rate. Visit www.xe.com for the latest exchange rate information.
Attendees must book their own hotel accommodations. Cost of accommodations are not included in the event registration fee.
The 2023 NACS Convenience Summit Europe program and NACS European Convenience Retail Awards ceremony will be held at:
Intercontinental Dublin
Dublin, Ireland
For questions regarding hotel or travel accommodations, please contact
Suzanne George, CMP
Meetings & Events Manager, NACS
sgeorge@convenience.org
+1 703-518-4259
Buyer Beware: Please be vigilant if dealing with companies or services other than the official NACS event headquarter hotel (noted above) that imply or claim an affiliation with the NACS. We have been made aware of other housing companies that may market to you or your company to book your guest rooms through their company at supposed significant discounts. Unfortunately, some past attendees (and exhibitors) have fallen prey to these companies and have either: lost significant deposit amounts; been relocated to an alternative hotel with little or no warning; not had the guest rooms they thought they had booked; or not received reservations at the hotel they had thought were confirmed. This has caused great hardships and significant financial loss to these companies and individuals. Reservations made through an agency other than the NACS official hotel event hotel link will be at your own risk. If you are contacted by another housing company attempting to sell hotel rooms, please notify NACS Management at sgeorge@convenience.org.
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The NACS Convenience Summit Europe is proud to partner with industry suppliers for this global event. Opportunities for company/brand visibility and connections vary.
View a sample of the 2022 virtual sponsor opportunities below and reach out to our team to discuss new opportunities for next year’s live, in-person event in Dublin, Ireland.
Explore Partnership Opportunities (PDF)
For sponsorship inquiries, please contact
Jeff McQuilkin
Director, Exhibit Sales and Services, NACS
jmcquilkin@convenience.org
See why leading convenience and fuel retail brands around the globe attend the NACS Convenience Summit Europe. If you want to see the future of convenience, then there’s no other event like this.
Enjoy these photos from the 2022 NACS Convenience Summit Europe in Berlin!
Picture yourself here in 2023. Join our mailing list and get first access to early bird registration, programme details and hotel discounts for next year’s summit in Dublin, Ireland from 31 May–2 June 2023.
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