The 2020 NACS Convenience Summit Europe will be held 2-4 June in Berlin, Germany. The event features thought leadership from European and global speakers, expert-guided retail tours and opportunities to build strategic relationships with leading retailers around the globe.
Gain and share knowledge on global strategic industry issues, while taking a deep dive into how these core, retail-centric themes will impact our industry today and in the future.
Benefit from:
- Thought Leadership – Discover what's working and what isn't in your market. You’ll uncover new ideas, products and solutions that are addressing the challenges and opportunities of today, tomorrow and 10-20 years into the future. Sample education topics include:
- Fueling
- Channel Competition
- Retailing Excellence
- The Future of Mobility
- Staffing/Labor
- Automation
- Next-Gen Payments
- Frictionless Retail
- Customer Experience
- IT/Technology
- Tobacco/Vape
- Big Data
- Powerful Networking – No other convenience industry event brings together leaders in store operations, marketing innovations, retail design, fuel delivery and other key retail areas in such an intimate and open setting. You will meet leaders who can make a difference to your business and career.
- Immersive Learning – Retail executives, thought leaders, marketing innovators, analysts and academics across the region will share case studies, success stories and best practices that will help you benchmark your business. Exchange best practices and form deep collaborations through casual and facilitated conversations with the best and brightest minds in our industry.
- Expert-Guided Retail Store Tours – Get a behind-the-scenes look at some of the most innovative convenience and fuel retailers in Europe. Gain ideas for new products, merchandising, design, payment solutions and more that can be implemented in your business today.
- Benchmarking, Socializing & Celebrating – See which retailers will be recognized for outstanding achievement in the European convenience industry. Hear best practices from the winner, watch their award submission videos and celebrate with us—and the leadership of the most innovative convenience retailers across the globe—at the NACS European Convenience Retail Awards Gala and Dinner.
- CEOs
- Presidents
- Executive Vice Presidents of Sales
- Heads of Marketing & Sales
- Heads of Retail Operations
2019 Attendee List (PDF)
For general event inquiries, please contact:
Allison Dean, CMP
Meetings & Events Manager, NACS
adean@convenience.org
The convenience channel in Germany is growing at a rapid pace, with convenience and forecourt stores opening in large numbers throughout the country. Join us in 2020 to explore the market trends spurring growth in this region and around the globe. See how German retailers are redefining the shopping experience to meet consumer demands for omnichannel experiences and food-to-go and food-for-later meal options.
Check back frequently for more information on the full agenda for the NACS Convenience Summit Europe.
All event sessions will be held at the
Berlin Marriott Hotel
Inge-Beisheim-Platz 1, 10785 Berlin, Germany
Content subject to change.
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8:30 am – 6:00 pm
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Registration
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11:00 am – 1:15 pm
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General Session
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11:00 am – 11:15 am
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Welcome to the NACS Convenience Summit Europe
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11:15 am – 12:00 pm
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Overview of the German Consumer and Retail Channels
Get an in-depth report on the German consumer – where they shop, and most importantly, why.
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12:00 pm – 12:45 pm
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Store Tour Briefing
Learn what to expect and what to look for as you tour the latest in Berlin-area convenience retailing.
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1:15 pm – 5:00 pm
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Store Tour sponsored by Coca-Cola
Witness best-in-class executions, thought provoking design, and next-generation technology firsthand at some of Berlin's best convenience retailers.
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5:00 pm – 6:00 pm
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Interactive Store Tour Debrief
Recap your findings with your team and share knowledge with other tour teams in an exciting, interactive format.
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6:30 pm – 7:30 pm
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Opening Reception
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9:00 am – 12:00 pm
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General Session: "Focus on Food"
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9:00 am – 9:15 am
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Welcome
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9:15 am – 10:00 am
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Welcome – Global Strategic Issues: What Part of the Future is Happening in Europe?
NACS President and CEO, Henry Armour, Ph.D., shares the latest on global strategic industry issues – what’s happening now in Europe and what’s ahead that may impact your business.
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10:00 am – 10:45 am
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The Coffee Experience
Coffee and coffee consumers continue to evolve. Learn how the best of the best coffee retailers evolve and help consumers evolve with them.
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10:45 am – 11:15 am
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Networking Break
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11:15 pm – 12:00 pm
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Food Trends Across Europe
Experts take the conference on a tour of food trends across Europe.
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12:00 pm – 12:45 pm
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Food Trends Panel
World-class European retailers discuss foodservice trends and fads. Discover how to tell one from the other.
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12:45 pm – 1:45 pm
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Lunch
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1:45 pm – 5:30 pm
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General Session: "Global Trends"
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1:45 pm – 2:00 pm
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Ideas 2 Go!
Excerpts from NACS Ideas 2 Go video series will kick-off the afternoon for conference attendees.
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2:00 pm – 2:30 pm
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Retailer Feedback on Ideas 2 Go!
Retailers share how they would apply learnings from Ideas 2 Go in their own organizations.
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2:30 pm – 3:15 pm
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Emerging Trends from Asia
Asian and European retailers share best practices and insights on the Asian retail market.
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3:15 pm – 3:45 pm
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Networking Break
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3:45 pm – 4:45 pm
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Retailer Case Study: A Tale of Two O2O Convenience Retailers
Asian convenience retailers have tackled the "New Retail" - O2O in distinctly different ways. Hear how they have fared a few years into their respected initiatives.
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4:45 pm – 5:30 pm
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Retailer Case Study: Digital Europe
Hear how European retailers have tackled the "New Retail" - O2O in their own words.
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5:30 pm – 7:00 pm
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Networking Reception
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9:00 am – 12:30 pm
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General Session: "What's Ahead?"
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9:00 am – 9:15 am
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Welcome
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9:15 am – 10:00 am
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EVs Aren't The Only Game In Town
EVs have garnered all the attention while a host of other alt-fuels and related powerplants have moved quietly below the radar. Berlin is home to many alt-fuels retailers who see increasing value in continuing to invest in the technology along with the vehicle manufacturers who are equally committed. The conference will learn from bot the energy companies and vehicle manufacturers what the future has in store for drivers and convenience and fuels retailers.
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10:00 am – 10:45 am
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The New Nicotine
Smokers and smoking is declining…while new nicotine delivery devices are becoming more accepted, popular, and profitable! Retailers and manufacturers discuss what's ahead in the "new nicotine category."
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10:45 am – 11:15 am
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Networking Break
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11:15 pm – 12:00 pm
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The Good Jobs Strategy
Conventional wisdom says that retailers must pay low wages and offer bad jobs in order to keep prices low. A "good jobs strategy" goes against this by presenting a case for investing in retail employees, and, in turn, receiving a strong return on that investment. It calls for retailers to make decisions that may seem counterintuitive.
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12:00 pm – 12:45 pm
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European Convenience Industry Leader of the Year- Interview with Award Winner
Industry progress is driven by the energies, determination, and inspiration of the individuals who lead them. This award recognises the contribution of the most successful and influential European convenience industry leader of 2020. The 2020 European Convenience Industry Leader of the Year award will be presented and NACS President and CEO, Henry Armour, Ph.D., will lead a discussion with the winner.
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12:45 pm – 1:45 pm
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Lunch
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1:45 pm – 5:00 pm
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General Session: "Insights from Progressive Convenience Retailers"
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1:45 pm – 2:15 pm
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A Conversation With 2019 Convenience Retailer of the Year, Reitan Denmark
2019 Convenience Retailer of the Year Reitan Denmark looks back at the award and what continued impact their initiatives…and the award…has had on their business.
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2:15 pm – 2:45 pm
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2020 NACS European Convenience Retail Awards Finalists
The NACS European Convenience Retail Awards recognize outstanding achievements in the European retail community, as well as the leadership of some of the most innovative convenience retailers across the globe.
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2:45 pm – 3:15 pm
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Case Studies: Corporate Social Responsibility In Action
Leading European convenience retailers provide insights on their efforts to manage through EVs, food waste, sustainability, etc.
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3:15 pm – 3:45 pm
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Networking Break
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3:45 pm – 4:30 pm
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General Session Speaker
Check back to learn who will be the 2020 NACS Convenience Summit Europe General Session Speaker!
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4:30 pm – 5:00 pm
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What Have We Seen? What Have We Learned?
This insightful recap of the conference is always one of the highest rated sessions at Convenience Summit Europe.
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6:45 pm – 11:30 pm
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Closing Reception, Awards Dinner & After Party
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Sign up and save. Be the first to know when registration opens for the 2020 NACS Convenience Summit Europe. Plus, get updates on reduced registration and discounted hotel room rates.*
“NACS Convenience Summit Europe is one of the best events I attend that’s dedicated to the European convenience and fuel industry. Each year, I leave with new global insights and a broader perspective on the future of our industry.”
- Patrick Steppe, Chief Executive Officer (CEO), Lekkerland AG & Co. KG
*Completing the form does not register you for the event and requires no financial commitment.
For general event inquiries, please contact:
Allison Dean, CMP
Meetings & Events Manager, NACS
adean@convenience.org
The NACS European Convenience Retail Awards recognise outstanding achievements in the European retail community. Now in its 12th year, the programme is a high point for retailers, industry experts and suppliers who gather each June at the NACS Convenience Summit Europe to recognise and celebrate industry success and innovation.
The awards provide one of the greatest benchmarks of global convenience retailing excellence. Over the years, entrants from multiple European countries and diverse types of convenience formats and company sizes have participated. The competition is rigorous, and the benefits of participation are numerous.
Celebrate with us—and the leadership of the most innovative convenience retailers across the globe—at the awards dinner in 2020.
Check back for details on award descriptions, entry requirements, benefits, and sponsorship opportunities.
Get a head start. Complete the form below to be the first to know when award entries will be accepted for the 2020 NACS European Convenience Retail Awards.*
Mike is Head of Retailer and Business and Insight for Nielsen UK and responsible for commercial development with food, non-food and e-commerce retailers. Having graduated from Loughborough University with an Economics degree, he worked for Co-operative retailers in various line management positions across buying, marketing and merchandising, and then joined Nielsen to manage the UK Retail team. Before his current role, he was Senior Manager for Retailer Services, with responsibility for strategic planning across the retail and wholesale channels in the UK.
He is now a lead contributor on white papers for Nielsen and regularly shares his viewpoints on the `Retail State of the Nation` with the media. He is a member of the Nielsen Global Thought Leadership team, which supports clients with retail, business and shopper insights for Europe. Mike is also a member of the independent KPMG/Ipsos Retail Think Tank.
- NACS International Convenience Retailer of the Year, sponsored by Jack Link’s: Reitan Convenience Denmark
- NACS European Convenience Industry Leader of the Year, sponsored by Mondelēz International, Inc.: István Kapitány, Executive Vice President, Shell Retail
- NACS European Convenience Sustainability Award, sponsored by The Coca-Cola Company: Thornton’s Budgens
- NACS European Convenience Retail Technology Award, sponsored by PDI: Applegreen
View videos from our 2019 International Convenience Retailer of the Year entrants.
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Berlin Marriott Hotel
Inge-Beisheim-Platz 1, 10785 Berlin, Germany
NACS will reserve room blocks with special rates for attendees to the NACS Convenience Summit Europe. Book early to get the best rates on hotel rooms. Attendees are responsible for booking their own hotel accommodations and travel.
Check back for details on the opening of housing and registration or join our mailing list (under the Registration tab) to receive the latest updates and announcements.
See why leading convenience and fuel retail brands around the globe attend the NACS Convenience Summit Europe. If you want to see the future of convenience, then there’s no other event like this.
Enjoy these highlights from our 2019 event!
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