Convenience and fuel retailing industry professionals from around the world gathered in Warsaw, Poland and London, England for new knowledge, new commercial connections and networking, and the opportunity to discover and discuss new ideas from retail store tours. And, the event featured the popular International Convenience Retail Awards—now in their 10th year, which recognize and promote convenience retailing excellence.
The Warsaw segment of the programme was held 3-5 June at the Warsaw Marriott Hotel and featured high level European retail thought leadership, strategy, trends and economics. Supplier hosted dinners, sightseeing and store visits connected attendees from around the globe to highlight the newest convenience retailing trends.
Our main conference days took place June 6-8 in London at the Hilton London Bankside. This functions as the main ‘must attend event’ for the European and international industry with retailer roundtables, international best practice presentations on key trends/developments in the global industry, retailer case studies and our famous awards night programme. Conference highlights in London included:
- Exploring retail excellence
- The future of mobility, payments and transportation
- Retailer case studies and best practices
- Top product and retail technology trends
2017 Retail Attendee List
For general event inquiries, please contact
Allison Dean, CMP
Meetings Manager, NACS
adean@convenience.org
Be the First to Know: Sign up below to be notified when registration opens for the 2019 Convenience Summit Europe.
The NACS Convenience Summit Europe programme is a modular experience, meaning you can participate in the portions of the event that fit your business needs—in two European markets. In addition to day-by-day event pricing, registration packages combine events, world-class content, networking and activities (e.g., store tours) for optimized pricing. Visit our “registration” tab to save your seat for 2019.
The 2018 NACS Convenience Summit Europe (3-8 June) presented three opportunities for guided tours of innovative store formats and disruptive retail practices in Warsaw and London. Attendees explored how retailers reacted to the threat of rising sales from discounters, how you can cater to your target’s palette (canteen-style, restaurant-style or QSR-style) and how retailers are differentiating themselves in a crowded market of “sameness”. Each tour includes a debrief package with insights.
To view the complete store tour schedule from 2018, please click here.
View CSE Awards Ceremony Gallery >
Wednesday 6 June 2018 | London, England
Sponsored by 
The NACS European Convenience Retail Awards recognise outstanding achievements in the European retail community. Now in its tenth year, the programme is a high point for retailers, industry experts and suppliers who gather each June at the NACS Convenience Summit Europe to recognise and celebrate industry success and innovation.
The awards provide one of the greatest benchmarks of global convenience retailing excellence. Over the years, entrants from multiple European countries and diverse types of convenience format and company sizes have participated. The competition is rigorous and the benefits of participation are numerous.
Demonstrate to your peers, partners and customers the innovation and creativity found within your business. Boost your team morale and reward them for their hard work and dedication. Enter the NACS European Convenience Retail Awards today and celebrate with us—and the leadership of the most innovative convenience retailers across the globe—at the awards dinner in 2019.
We wish you luck!
For full award descriptions and entry requirements, download the Awards brochure (PDF) or see the information in the tabs below:
Our globally recognised honour recognises the most innovative and successful international convenience and petroleum retail store of the year. The winner earns the accolade of “the best convenience store in the world.”
This award honours flagship stores that break new ground and set new innovative standards for the industry. All-sized businesses can enter and entries can refer to broader initiatives or format roll-outs in a wider business. Successful entries will focus on one particular store as the central showpiece.
The following will be considered by the Grand Jury in evaluating each submission:
- Format innovation: Do you have a new concept that is redefining your offer?
- Technology, loyalty and payment systems: What innovations have you implemented that make your consumers’ lives simpler?
- Range: Have you developed new growth categories and services?
- People development: How do you engage and train your employees? Have you had success in “best place to work” awards?
- Customer service initiatives: Can you demonstrate measured improvement in customer service focus and performance?
- Results: Do you have clear performance indicators for store(s), including customer growth, basket size, sales growth and future plans for roll-out. (Information will be treated with confidentiality and only shared with our judging panel.)
The following materials must be submitted:
- PowerPoint presentation of no more than 12 slides
- Video footage of the store
- Up to 20 quality photos of the store
(Profiles could be featured on NACS and Insight Research media platforms. Entrants will have the opportunity to approve materials prior to publication.)
Past winners of the International Convenience Retailer of the Year Award include:
- d
- a
- z, Ireland (two-time winner)
- Rutters, USA
- Freshstop, South
- Africa
- Centra, Ireland
- SPAR
- Gran Canaria, Spain
Dead
line for entries: 30 March 2018
All awards submissions will be treated confidentially. The NACS European Convenience Retail Awards 2018 will be presented before an international audience of leading convenience retailers and suppliers at the NACS Convenience Summit Europe Awards dinner on Wednesday 6 June 2018, at Hilton London Bankside Hotel.
This award is sponsored by
Industry progress is not only driven by innovative companies, but by the energies, determination and inspiration of the individuals who lead them. This award recognises and honours the contribution of the most successful and influential European convenience industry leader of 2017.
Suppliers or retailers can nominate a European Industry Leader of 2017. In the confidential submission, supporting evidence must be provided, detailing why they are nominating a certain individual and articulating that person’s impact on the industry. Our Grand Jury Panel will follow up on all nominations, assessing the merits of each, before awarding a winner.
Achievements could cover the following areas:
- Overall results: How has the retailer transformed his or her business?
- Innovation: How has the leader delivered innovation?
- Inspiration: What is it about this individual’s management style and personality that has made him or her so effective?
- Industry support: How has this individual also supported and contributed to the development of our industry?
Deadline for entries: 30 March 2018
The NACS European Convenience Retail Awards 2018 will be presented before an international audience of leading convenience retailers and suppliers at the NACS Convenience Summit Europe Awards dinner on Wednesday 6 June 2018, at Hilton London Bankside Hotel. We hope you will join us!
* All awards submissions will be treated confidentially
This award is sponsored by
The award recognises a convenience retailing company that has pursued a significant and compelling sustainability initiative that has significantly improved commercial performance, competitiveness, customer perception, staff engagement, and prospects for continued financial strength.
Convenience retailers, their suppliers or their customers are invited to nominate European convenience retailers pursuing noteworthy and meaningful sustainability initiatives. In each confidential submission, the advocating organization should include supporting evidence and opinion as to why the convenience retailer deserves to be recognised, how the retailer has demonstrated a company-wide commitment and share a proven business case for sustainability.
The following materials must be submitted:
- A brief PowerPoint presentation of no more than 12 slides detailing the sustainability initiative(s)
The following will be considered by the Grand Jury in evaluating each submission:
- A sustainable business growth model
- Leadership and management of the sustainability policy or initiative
- How sustainability has been embedded in company culture
- How customers have engaged with sustainability policy or initiative
- The impact of sustainability on organizational profitability or financial performance
- The innovative nature of the sustainability initiative
Deadline for entries: 30 March 2018
The NACS European Convenience Retail Awards 2018 will be presented before an international audience of leading convenience retailers and suppliers at the NACS Convenience Summit Europe Awards dinner on Wednesday 6 June 2018, at Hilton London Bankside Hotel. We hope you will join us!
* All awards submissions will be treated confidentially
This award is sponsored by
The award recognises a convenience retailing company that has pursued a significant and compelling technology initiative. First introduced in 2015, the award honours retailers who are making far-sighted, long-term investments in technology innovation, keeping retailers convenient and hassle-free for customers.
Convenience retailers, their suppliers or their customers are invited to nominate European convenience retailers pursuing noteworthy and meaningful technology initiatives. In each confidential submission, the advocating organization should include supporting evidence and opinion as to why the convenience retailer deserves to be recognized as well as articulating their technology innovation.
The following materials must be submitted:
- A brief PowerPoint presentation of no more than 12 slides detailing the technology initiative(s)
The following will be considered by the Grand Jury in evaluating each submission:
- Leadership and management of the technology initiative
- How customers have engaged with the technology
- The impact of technology on organizational profit-ability or financial performance
- The innovative nature of the technology initiative
Deadline for entries: 30 March 2018
The NACS European Convenience Retail Awards 2018 will be presented before an international audience of leading convenience retailers and suppliers at the NACS Convenience Summit Europe Awards dinner on Wednesday 6 June 2018, at Hilton London Bankside Hotel. We hope you will join us!
* All awards submissions will be treated confidentially
Full details for 2019 to follow.
For award inquiries, submissions, and nominations, please contact:
Kym Selph
Exhibit Sales & Services Manager, NACS
kselph@convenience.org
The NACS Convenience Summit Europe is proud to partner with industry suppliers for this global event. Opportunities range from onsite event presence and store tours, to prestigious Award sponsorships, to conference and dinner sponsorships, along with à la carte sponsorships.
Click here for the 2019 Partnership Opportunities (PDF).
For sponsorship inquiries, please contact
Kym Selph
Exhibit Sales & Services Manager, NACS
kselph@convenience.org
Attendees must book their own hotel accommodations at each event hotel. Cost of accommodations are not included in the event registration fee.
Information regarding accommodations will be posted closer to 2019 Convenience Summit Europe.
Attendees must book their own flight accommodations for each event city. Cost of flights are not included in the event registration fee.
Travel information will be made available closer to 2019 Convenience Summit Europe.
For questions regarding hotel or travel accommodations, please contact
Allison Dean, CMP
Meetings Manager, NACS
adean@convenience.org