Convenience Retail Technology Implementation & Benchmarks

It is pivotal for retailers to have the right technologies in place to meet increased operational challenges and escalated shopper expectations. How retailers leverage technology to boost internal efficiency and adapt to evolving customer requirements will heavily influence convenience retailers’ future success.

Published in September 2021, these two free reports outline convenience retailer technology adoption, the technology projects retailers are prioritizing, and how retailers should go about identifying the best technology providers for their business.

Building Convenience Retail Success Through Technology

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Understand important insights on how technology is impacting retailers from the report Building Convenience Retail Success Through Technology. This research explores:

  • Technology roadmap influence on preparedness
  • The challenges convenience retailers are solving with technology
  • How the allocation of technology spend impacts retailer success
  • Future technology adoption targets 

This report is available to NACS members only.

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Convenience Retail Technology Implementation Mapping & RFP Guide

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Review detailed benchmarks on convenience retail technology adoption of 41 technologies. This research details:

  • The implementation stage of each technology
  • The relative level of difficulty to implement each technology
  • The perceived level of impact on the business for each technology
  • Considerations for crafting your next technology provider RFP and preparing for implementation 

This report is available to NACS members only.

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Join NACS for a webinar on the recent NACS technology whitepaper reports, which detail the current state of technology implementation, the impact of a long-term technology roadmap and how to scope for technology partners.

Building Convenience Retail Success Through Technology

Posted: 11/19/2021
Duration: 57:53