Thank you for the successful 2023 event in Bangkok! We are looking forward to seeing you in Seoul, Korea in 2024. Mark Your Calendar for 05-07 March, 2024 & Sign Up to Be Notified
Looking to stay ahead of the curve in convenience retail? NACS Convenience Summit Asia is the only place where you can see what future disruptions are taking place today. Every year, the attendees from across the globe meet in the epicenter of retail disruption and innovation—Asia—for an immersive look into the future of convenience retailing. Gather in-person with senior-level convenience and fuel executives to unlock exclusive networking opportunities, stay up-to-date with the latest industry advancements, and experience interactive store tours of some of Asia’s most iconic brands. No other convenience retail summit helps you uncover unique perspectives, drive value for your organization and build strategic relationships in Asia.
- Thought Leadership – Discover new ideas, products and solutions that are addressing the challenges and opportunities of today, tomorrow and 10-20 years into the future.
- Strategic Relationships – No other convenience industry event brings together leaders in store operations, marketing innovation, retail design, fuel delivery and other key performance retail areas. Meet leaders who can make a difference to your business and career in a face-to-face setting.
- Immersive Learning – On the heels of a disruptive 2+ years, hear retailer case studies, success stories and best practices that will help you benchmark your business for today and tomorrow. Exchange best practices and form deep collaborations through casual and facilitated conversations with the best and brightest minds in our industry.
- CEOs
- Presidents
- Executive Vice Presidents of Sales
- Heads of Marketing & Sales
- Heads of Retail Operations
- 24Seven Retail Stores
- 7-Eleven
- Circle K
- Northern Star Energy
- PetroChina
- Petronas
- Secoma Co., Ltd.
- Shahin Enterprises
- Shell International Petroleum Company Limited
- And more

For general event inquiries, please contact:
Kim Broome
Director, Convention Operations
+1 703.518.4245
kbroome@convenience.org
The 2023 NACS Convenience Summit Asia program and NACS Convenience Retail Awards Asia-Pacific ceremony will be held at:
Waldorf Astoria Bangkok
151 Ratchadamri Rd, Lumphini, Pathum Wan
Bangkok 10330, Thailand
Take a virtual tour of the Waldorf Astoria Bangkok.
We are currently curating the content for the 2023 NACS Convenience Summit Asia—Check back often for updates. In addition to the tentative schedule below, you can expect more details on the following session and case study highlights in the coming weeks:
All times below are in ITC (UTC) +7.
|
8:00 - 17:30 |
Registration Open |
8:00 - 8:15 |
Welcome & Introductions
Mark Wohltmann, Director, NACS Global |
8:15 - 8:55 |
Thai and Asian Outlook
Dr. Pavida Pananond - Professor of International Business Thammasat Business School, Thammasat University
Prof. Dr. Pananond shares her extensive knowledge of Thai and Asian economies and what the future holds for business. |
8:55 - 9:30 |
Store Tour Briefing
Mark Wohltmann, Director, NACS Global
Summit Emcee Mark Wohltmann welcomes the Summit attendees and preps the tour groups on who they will visit and what to look out for. |
10:00 - 15:00 |
Ideas 2 Go – Bangkok
- Deep Dive Retail Experiences (limited availability)
- PTT OR
- Central Retail Group
- Walking Store Tour – Bangkok CBD
|
16:00 - 17:00 |
Ideas 2 Go – Bangkok Store Tour Debrief
During this interactive debrief of the store tour, delegates will share what they saw, what inspired them, what surprised them and what food-for-thought they will take back to their businesses. |
18:00 - 19:30 |
Welcome Reception |
|
8:00 - 16:00 |
Registration Open |
9:00 - 17:00 |
General Summit Sessions |
9:00 - 9:10 |
Welcome
Mark Wohltmann, Director, NACS Global |
9:15 - 9:45 |
Global Strategic Issues Affecting Asia in 2023 – Report from the Global Life Cycle Survey
Henry Armour, CEO and President, NACS
“The future is already here, it’s just unevenly distributed.” True to this quote from William Gibson, American-Canadian futurist novelist, Henry will share the latest results of NACS’ proprietary survey, the “NACS Global Strategic Industry Issues Survey”, where senior leaders of our industry answered, “What keeps you awake at night?” and “How mature is your country in those strategic industry issues? |
9:50 - 10:30 |
NielsenIQ: Consumer Outlook – What’s Up with the Asian Consumer? Ekaphol Phromphol, Director, Retailer Vertical Leader – Thailand, NielsenIQ (Thailand) Limited
What are consumers in Asia and around the world anticipating for 2023 and WHY? NielsenIQ will uncover the top factors of concern and interest among Asian and global consumers right now. From assessing the state of consumer economic divide, to dissecting spending intentions amidst recessionary conditions, this presentation will identify the biggest forces we believe will drive consumer behavior in the year ahead. |
10:35 - 11:05 |
Networking Break |
11:10 - 11:50 |
McKinsey & Company: The impact of the eMobility transition on the fuel retail industry – how to play the game?
Klaas Mantel, Expert Associate Partner, McKinsey & Company
McKinsey’s mobility retail experts will explore the impact of the EV transition on the fuel retail industry across different geographies and site types and present the EV business models available to fuel retailers, ranging from a landlord/rental model to becoming a Charge Point Owner – Operator (CPOO). They will also discuss how companies must evolve their customer offer, as well as network planning and real estate strategies to capitalize on local market opportunities and avoid ‘stranded assets’. |
11:55 - 12:35 |
Oliver Wyman: The Future of Labour
Kanyarat Chanyapunsab, Principal, Mercer’s Thailand Career Services
While much attention has been focused on the Great Resignation, OW’s unique data-driven insights combined with industry expertise show it to be more a Great Reckoning. Labour has awakened to the multitude of work opportunities available to them, with differing and evolving forms of reward and flexibility. Oliver Wyman reports on how the labour markets are actively reshaping themselves to changing supply and demand dynamics. |
12:40 - 13:40 |
Lunch |
13:45 - 14:25 |
Future-back Thinking and Key Technologies Required to Support Success
Gray Taylor, Executive Director, Conexxus
At the pace of technological change in all facets of society, Conexxus Executive Director Gray Taylor shares how imagining the needs of Asia Pacific consumers in ten years will help organizations make reasoned decisions on operations and culture road maps. Technology will be a key enabler of unlocking nimble operations, capable of responding to fast market changes while better serving the future consumer. |
14:30 - 15:10 |
Coca-Cola Company: Sustainability in Action
Casper Durandt, Sustainability Director Asean and South Pacific , Coca-Cola Company
A report on how one major industry partner and NACS Sustainability Award Sponsor Coca-Cola’s initiatives help achieve a world without waste by removing unnecessary packaging and making beverage packaging part of the circular economy |
15:15 - 15:45 |
Networking Break |
15:45 - 16:05 |
2022 APAC Awards Review:
Mark recaps the 2022 Asia-Pacific award winners for Technology, Sustainability, and Retailer of the Year. |
16:10 - 16:45 |
2023 APAC Awards Preview: Sustainability, Technology, and Retailer of the Year
The 2023 line up of the award finalists; the winners will be announced at the evening’s Awards Reception and Dinner |
16:50 - 17:00 |
Day Two Wrap Up |
19:00 - 22:00 |
NACS Asia Pacific Convenience Retail Awards Reception and Dinner |
|
8:00 - 12:00 |
Registration Open |
9:00 - 17:00 |
General Summit Sessions |
9:00 - 9:10 |
Welcome
Mark Wohltmann, Director, NACS Global |
9:15 - 9:35 |
2023 Convenience Industry Leader of the Year Asia-Pacific |
9:40 - 9:50 |
2022 Convenience Industry Leader of the Year Asia-Pacific - Tanin Buranamanit, Managing
Director and CEO of CP ALL Plc |
9:50 - 10:30 |
Case Study: The 7 Eleven Thailand Journey
Kriengchai Boonpoapichart, Chief Financial Officer, CP ALL Public Company Limited
7-Eleven Thailand is the largest licensee in the world and second only to Seven-Eleven Japan in the number of stores operated. This case study from parent company CP ALL’s CFO, Kriengchai Boonpoapichart, shares the vision of the convenience store chain and the importance of educating Thailand’s future workforce. |
10:35 - 11:05 |
Networking Break |
11:10 - 11:50 |
Case Study: PTTOR Café Amazon – The Story of the 6th Largest Coffee Chain
Yuwaorn Watchara-arpa, Area Manager, Cafe Amazon International Business Department, PTT Oil and Retail Business Public Company Limited
Besides the fact that Cafe Amazon has become a crucial non-oil business for PTTOR, the business has expanding into a 4,500-store Starbucks-like chain, including shopping mall and standalone outlets in Thailand, Cambodia, Vietnam, Laos, Singapore, Malaysia, China, Oman, Saudi Arabia |
11:55 - 12:55 |
Lunch |
13:00 - 13:40 |
Cube Asia: The Future of Delivery | Quick Commerce
Simon Torring, Co-founder, Cube Asia
Industry omnichannel expert Simon Torring reports on the burning questions Asia Pacific retailers have wne it comes to delivery and quick commerce…
- Is the delivery | quick convenience business as it exists today still viable in Asia and if so where?
- Is the industry going to consolidate and if so, who will the ultimate owners be?
- How should retailers adapt, compete, or cooperate with the current delivery | quick convenience players?
|
13:45 - 14:25 |
Panel Discussion: Last Mile for Convenience
Simon Torring, Co-founder, Cube Asia
Dan Marogy, CEO-Philippines, Delivery Hero Philippines, Inc.
Jose Victor Paterno, President and Chief, Philippine Seven Corporation
The topic moves to a panel discussion between Asian retailers, service providers and the audience |
14:30 - 15:00 |
Networking Break |
15:05 - 15:45 |
PepsiCo: Sustainability in Action
Juri Park, North Asia Supply Chain Head, PepsiCo
Juri Park, PepsiCo North Asia Supply Chain Head will present the company’s PEP+ Sustainability program; how PepsiCo is changing how the company sources ingredients and sell their products, and how they inspire people through their brands. |
15:50 - 16:20 |
What have we seen? What have we learned?
Henry Armour, CEO and President, NACS
In his always highly rated summary of the Summit, NACS President & CEO Henry Armour shares Summit highlights…from store tours to presentations to panel discussion outcomes and impart what topics dominated the networking sessions from our days together. |
16:25 - 17:00 |
2024 NACS Convenience Summit Asia
Mark Wohltmann, Director, NACS Global |
For inquiries on the event agenda, please contact:
Michael Davis
Vice President, Member Services
mdavis@convenience.org
+1 703.518.4246
For general event inquiries, please contact:
Kim Broome
Director, Convention Operations
kbroome@convenience.org
+1 703.518.4245
We are looking forward to seeing you in Seoul, Korea in 2024. Request to be notified below to be the first to receive the latest updates.
Event Registration: Kim Broome, kbroome@convenience.org
Global Supplier Council: Bob Hughes, bhughes@convenience.org
For more than a decade, the NACS Convenience Summit Asia has proudly hosted the NACS Convenience Retail Awards Asia-Pacific. This prestigious competition recognizes outstanding achievements in the Asian retail communities. The awards—judged by the pillars of the convenience industry—provide one of the greatest benchmarks of global convenience retailing excellence. Winners are selected in four categories:
- Convenience Retailer of the Year
- Convenience Industry Leader of the Year
- Convenience Retail Sustainability Award
- Convenience Retail Technology Award
Learn more about the Awards and Entry Requirements.
Award Submission Deadline is January 15, 2023.
Submit Your Entry
For award inquiries, please contact:
Allison Dean
Retail Membership Manager, NACS
adean@convenience.org
+1 703.518.4250
NACS Asian Convenience Retailer of the Year Award
APCO 24/7 Café Wangaratta | AUSTRALIA
Sponsored by The Hershey Company
NACS Asian Convenience Industry Leader of the Year Award
Tanin Buranamanit, CP ALL | THAILAND
Sponsored by PepsiCo
NACS Asian Convenience Retail Sustainability Award
Pilipinas Shell Petroleum Corporation | PHILIPPINES
With an Honorable Mention awarded to SPC in Singapore
Sponsored by The Coca Cola Company
NACS Asian Convenience Retail Technology Award
Blibee / Convenience Bee | CHINA
With an Honorable Mention awarded to 24Seven in India
Sponsored by Gilbarco Veeder-Root
*Travel and hotel not included in Summit registration rate. Visit www.xe.com for the latest exchange rate information.
The 2023 NACS Convenience Summit Asia program will be held at:
Waldorf Astoria Bangkok
151 Ratchadamri Rd, Lumphini, Pathum Wan
Bangkok 10330, Thailand
The Waldorf Astoria is approximately 30 minutes (28km) from both the Suvarnabhumi (BKK) and Don Meuang (DMK) Airports.
Take a virtual tour of the Waldorf Astoria Bangkok.
Attendees must book their own hotel accommodations at the Waldorf Astoria Bangkok. Cost of accommodations are not included in the event registration fee.
Group/event discounted rate: $195 USD/7,700 THB for single occupancy and $215/8,600 double occupancy for the King Deluxe Room and Deluxe City View.
Book Online
You may also email BKKWA.RSVN@waldorfastoria.com or call +66 2846 8888 to book through our reservation team.
Please refer to Booking Code GNACG to apply group rates.
Both self-parking and valet parking are available at the Waldorf Astoria and are complimentary.
Attendees must book their own flight accommodations. Cost of flights are not included in the event registration fee. Waldorf Astoria is approximately 30 minutes (28km) from both the Suvarnabhumi (BKK) and Don Meuang (DMK) Airports.
For questions regarding hotel or travel accommodations, please contact:
Kim Broome
Director, Convention Operations
+1 703.518.4245
kbroome@convenience.org
Buyer Beware: Please be vigilant if dealing with companies or services other than the official NACS event headquarter hotel (noted above) that imply or claim an affiliation with the NACS. We have been made aware of other housing companies that may market to you or your company to book your guest rooms through their company at supposed significant discounts. Unfortunately, some past attendees (and exhibitors) have fallen prey to these companies and have either: lost significant deposit amounts; been relocated to an alternative hotel with little or no warning; not had the guest rooms they thought they had booked; or not received reservations at the hotel they had thought were confirmed. This has caused great hardships and significant financial loss to these companies and individuals. Reservations made through an agency other than the NACS official hotel event hotel link will be at your own risk. If you are contacted by another housing company attempting to sell hotel rooms, please notify NACS Management at kbroome@convenience.org.
See why leading convenience and fuel retail brands around the globe attend the NACS Convenience Summit Asia. If you want to see the future of convenience, then there’s no other event like this.
Here’s a preview of the Ideas 2 Go Bangkok experience:
Café Amazon, a 4,000 site chain in Asia and owned by PTT, Thailand’s Energy company
Central Retail Group
CP ALL, 7-Eleven Thailand Licensee
And you don't want to miss the Wall of Noodles! World Biggest Ramen Noodles Convenience Store.
The NACS Convenience Summit Asia is proud to partner with industry suppliers for this global event. Opportunities for company/brand visibility and connections vary.
2023 sponsor opportunities are available for the live, in-person event in Bangkok. View all available opportunities in the brochure linked below.
Explore Partnership Opportunities (PDF)
For sponsorship inquiries, please contact
Leigh Walls
Director, Supplier Relations
lwalls@convenience.org
Jeff McQuilkin
Director, Exhibit Sales & Services
jmcquilkin@convenience.org