Convenience Corner
Convenience Corner showcases the dynamic convenience retail environment. Join the conversations on all things retail, NACS and convenience brought to you by industry experts and guests.
Whether through weak signals or a steam roller, the convenience retail industry is experiencing unique trends and possibilities.
January 11, 2021 read
By Jeff Lenard
Spoiler alert: It’s not through training. Instead, we’re creating a movement.
December 7, 2020 read
By Chris Blasinsky
Store Operations Food safety
We’re creating an industry-first, world-class experience with all the feels of a live event.
September 23, 2020 read
By Jeff Lenard
How convenience retailers like me are living through our virtual communication pandemonium.
August 31, 2020 read
By Julie Jackowski
The designation of essential businesses goes well beyond the products convenience stores sell.
July 23, 2020 read
By Jeff Lenard
Consumers
Frank Gleeson shares why one day in 2019 was one of the most memorable during his NACS chairmanship.
June 26, 2020 read
By Frank Gleeson
Leadership
Essential businesses like convenience and grocery stores have drawn the blueprint for other businesses as they prepare to reopen.
June 3, 2020 read
By Craig Fugate
Crisis management Coronavirus
Let’s go beyond location by leveraging digital tools, forecourt conversion strategies and in-store offers to drive store traffic.
May 6, 2020 read
By Lori Buss Stillman
Consumers Marketing
Convenience retailers can amply their communications to focus what they’re doing for the community during times of crisis.
March 20, 2020 read
By Jeff Lenard
Coronavirus
More retailers are focusing on sustainability for practical business reasons, not just because some may consider it the right thing to do.
March 10, 2020 read
By Scot Case
Sustainability
From a focus on store design to engaging with customers in ways that weren’t possible two decades ago, how retailers and customers define “wow” continues to evolve.
February 12, 2020 read
By Jeff Lenard
Consumers Store design
NACS membership is a life cycle of products and world-class events that help facilitate a process of growth.
January 27, 2020 read
By Keith Harlow
NACS Strategic planning
Throughout her career, Melissa Gouin of Energy North Inc. has found that the learning process is complex—what works for one person may not work for another.
February 7, 2019 read
By Melissa Gouin
Coaching and counseling Training
Now that your company has a Corporate Social Responsibility (CSR) program, are you telling the story? Communicating to your customers what your company stands for helps build your brand and create loyalists in the workplace and the community.
December 6, 2018 read
By Carolyn Schnare
Community relations
Every convenience and fuel retail operation has a different process for managing and bringing their fuel to market. The key is to find what works best for your organization, stay current on regulations and emerging technologies, and ask your customers what they want.
November 1, 2018 read
By Lisa Dell'Alba
Technology Trends
Is it more important to focus on strategic leadership or executing a plan? John Zikias of Holmes Oil Company Inc. breaks down why both are necessary, and why the leadership journey never ends.
August 24, 2018 read
By John Zikias
Leadership Strategic planning
Compliance is following the law, while regulations are the rules themselves. Understanding both is at the heart of NACS advocacy efforts to protect its members.
August 6, 2018 read
By Doug Kantor
Compliance and regulations
Leslie Saitta of Impact 21 demystifies the category management process and shares her insights on some of the misperceptions about implementing an effective cat man plan.
August 2, 2018 read
By Lesley Saitta
Category Management
Customer experience is a driving force behind store design. Mike Lawshe of Paragon Solutions shares sage advice to retailers at various stages of the store build, branding and design process. Here’s a hint: Look outside the box for new fresh ideas.
June 10, 2018 read
By Mike Lawshe
Store design Store development Store renovation