Webinars

NACS webinars offer complimentary, online education and training hosted by industry experts to keep you up-t​o-date on legislative issues, category management, human resources, technology and other pivotal convenience industry topics. NACS brings the learning to you in an engaging format designed to allow you to learn at your own pace. Choose what and when you want to learn by visiting our library of topics.

Upcoming Webinars

Add to Calendar September 10 11:00 AM September 10 12:00 PM America/New_York Benchmark Better: Behind the Metrics in the NACS State of the Industry Report The NACS State of the Industry Report is packed with powerful data—but for many convenience and fuel retailers, especially those without an analyst on staff, knowing where to start can feel overwhelming. This webinar is designed to make that first step easy and actionable. Join the NACS Research team as they break down how to use the Report to better understand your store’s performance, uncover customer insights, and make smarter business decisions. We’ll spotlight key sections like the Scorecard and Top Performer data to show you how to quickly find the most relevant benchmarks and opportunities. Whether you’ve never opened the Report or just need a clearer path forward, you’ll leave this session with practical strategies and a confident starting point to turn data into results.
https://convenience-org.zoom.us/webinar/register/WN_9VaJrkjETvKiyAajSWkpRg
Webinar

Benchmark Better: Behind the Metrics in the NACS State of the Industry Report
September 10, 2025 11:00 AM-12:00 PM ET
Webinar

The NACS State of the Industry Report is packed with powerful data—but for many convenience and fuel retailers, especially those without an analyst on staff, knowing where to start can feel overwhelming. This webinar is designed to make that first step easy and actionable. Join the NACS Research team as they break down how to use the Report to better understand your store’s performance, uncover customer insights, and make smarter business decisions. We’ll spotlight key sections like the Scorecard and Top Performer data to show you how to quickly find the most relevant benchmarks and opportunities. Whether you’ve never opened the Report or just need a clearer path forward, you’ll leave this session with practical strategies and a confident starting point to turn data into results.

Add to Calendar September 17 2:00 PM September 17 3:00 PM America/New_York Recognizing Human Trafficking in Your Stores This essential webinar will equip retail managers and staff with the knowledge and tools to identify potential human trafficking situations and take appropriate action. Human trafficking can occur anywhere, and store employees are uniquely positioned to serve as front-line responders in recognizing and safely responding to these situations.
https://convenience-org.zoom.us/webinar/register/WN_VRO0O4TpTmKOMuSfzMBxvA
Webinar

Recognizing Human Trafficking in Your Stores
September 17, 2025 2:00 PM-3:00 PM ET
Webinar

This essential webinar will equip retail managers and staff with the knowledge and tools to identify potential human trafficking situations and take appropriate action. Human trafficking can occur anywhere, and store employees are uniquely positioned to serve as front-line responders in recognizing and safely responding to these situations.

Add to Calendar September 23 2:00 PM September 23 3:00 PM America/New_York Is Your Convenience Store at Risk? Master Business License Compliance Before It's Too Late

Licensing lapses can put your entire operation in jeopardy. For convenience stores managing multiple locations, regulated products across multiple jurisdictions, compliance is no longer just a box to check - it’s a high-stakes obligation.

Missed renewals, overlooked filings, or untracked license requirements can lead to hefty fines, store closures, revoked permits, or even lawsuits. Many C-store operators don’t realize they’re already out of compliance - until it’s too late.

Join Avalara’s business license experts for a critical webinar on how to identify and eliminate your licensing blind spots. We’ll expose the most common compliance gaps convenience stores face - and show you how to close them before they turn into costly business disruptions.


https://convenience-org.zoom.us/webinar/register/6517521804623/WN_vXiCsWhPQp6iyVtsZxjdng
Webinar

Is Your Convenience Store at Risk? Master Business License Compliance Before It's Too Late
September 23, 2025 2:00 PM-3:00 PM ET
Webinar

Licensing lapses can put your entire operation in jeopardy. For convenience stores managing multiple locations, regulated products across multiple jurisdictions, compliance is no longer just a box to check - it’s a high-stakes obligation.

Missed renewals, overlooked filings, or untracked license requirements can lead to hefty fines, store closures, revoked permits, or even lawsuits. Many C-store operators don’t realize they’re already out of compliance - until it’s too late.

Join Avalara’s business license experts for a critical webinar on how to identify and eliminate your licensing blind spots. We’ll expose the most common compliance gaps convenience stores face - and show you how to close them before they turn into costly business disruptions.

Add to Calendar November 19 2:00 PM November 19 3:00 PM America/New_York What is "Total Loss" and How Does it Help Performance within Loss Prevention? Retail loss today extends far beyond the visible issues of drive-offs, theft and physical damage. A Total Loss framework looks at the impact that food waste, administrative errors, supplier fraud and markdowns all collectively contribute to your bottom line, in addition to loss through shrink. In this webinar, retailers will unpack the details behind the Total Retail Loss (TRL) approach and highlight how to embrace this comprehensive solution to prevent loss, protect your profits and unlock organizational efficiency.
https://convenience-org.zoom.us/webinar/register/9217395486221/WN_XFEV2VlySEeg_xC_VL3KIA
Webinar

What is "Total Loss" and How Does it Help Performance within Loss Prevention?
November 19, 2025 2:00 PM-3:00 PM ET
Webinar

Retail loss today extends far beyond the visible issues of drive-offs, theft and physical damage. A Total Loss framework looks at the impact that food waste, administrative errors, supplier fraud and markdowns all collectively contribute to your bottom line, in addition to loss through shrink. In this webinar, retailers will unpack the details behind the Total Retail Loss (TRL) approach and highlight how to embrace this comprehensive solution to prevent loss, protect your profits and unlock organizational efficiency.

Webinar Recordings