Human Resources

Your employees are one of the most valuable — and visible — parts of your operation. NACS provides benchmarking metrics, helpful resources and events, as well as insightful coverage and analysis on human resources in the convenience and fuel retailing industry.

Latest News

March 27, 2020

NEW

C-Stores Lift Pay

Casey’s, Kum & Go, RaceTrac, Sheetz, VERC and Wawa are among the chains giving raises.

March 26, 2020

Access Letters Identify C-Store Employees as Essential

Retailers craft letters for staff in case police stop them going to and from work.

March 26, 2020

C-Store Employees Keep America Humming

Delivery, drive-thrus help keep consumers fed and safe.

March 26, 2020

Retailers Weigh Masks, Gloves for Employees

OSHA suggests them for health-care workers only, but many store associates are donning them.

View All HR News

Contact

If you have a question about human resources, please contact:

Jenna Collard
Director, Education Engagement
(703) 518-4286
jcollard@convenience.org

NACS Events

NACS Human Resources Forum
The NACS Human Resources Forum is the premier program designed to educate and connect HR professionals working in the convenience and fuel retailing industry.

HR Executive Circle
This invitation-only event connects like-minded, executive-level HR leaders to enhance their leadership skills and bring value to their enterprise through strategic idea exchange and unique learning opportunities.

NACS Resources

Discount Prescription Drug Card
Available only to NACS members, this free program can give your uninsured employees a helping hand with deep discounts for their prescription drug needs.

Employee Selection Tools
Specifically designed for the c-store industry, NACS EST measures critical competencies for success, identifies top-quality, service oriented employees, and it takes less than 30 minutes.

LeadAbility
LeadAbility is an effective and proven test to administer amongst your current employees and external applicants that helps you select the right store managerial candidates.

NACS | Gradifi Employee Student Loan Repayment Program

NACS Compensation Survey
By submitting your data you can benchmark against industry averages to see how you measure up.

NACS Foundations of Personal Leadership
The “foundations” of personal leadership are the soft skills and interpersonal skills that form the basis for customer-service excellence, team engagement and a positive company environment.

NACS State of the Industry Compensation Report
Talent acquisition and retention are two of the most critical elements of success. Strengthen your recruiting process and team quality using the latest benchmarking data.

NACS Magazine

Celebrate Good Times
September 2019
Turn your grand openings, anniversaries and milestones into a publicity party.

A Culture That Rocks
July 2019
NACS Show General Session Speaker Jim Knight says hire employees who are a good match.

Eager to Work
June 2019
Convenience stores are tapping into a new labor source: individuals with disabilities.

The HR Community Connects
June 2019
Turnover, total rewards, recruiting and retaining staff were among the hot topics at the NACS HR Forum.

Measure Wisely
February 2019
HR professionals depend on metrics to determine program effectiveness, but a little measurement goes a long way.

You're Hired
January 2019
19 practical tips to improve recruitment and prevent turnover.