This article is brought to you by Cash Depot.
When evaluating its store systems, Folk Oil Company, a Midwestern convenience retailer, identified one process that it said was “one of its biggest operational drains:” off-site cash handling.
“Off-site cash handling is an operationally disruptive process,” said Doug Marquis, chief revenue officer of Cash Depot. “Most retailers don’t realize how fragmented their cash workflow really is until they step back and look at how many systems and people are involved. This is quietly costing retailers time, money and leadership presence.”
Even with smart safes, ATMs and armored couriers in place, many retailers still have managers leaving the store to handle deposits, reconcile accounts and resolve cash exceptions, Marquis said. “Standard cash management streamlines the process and helps reduce error, but it still creates friction because it uses multiple tools to solve isolated problems.”
Managers still have a lot of manual work on their hands, he explained, including prepping registers at the start of shifts, managing and counting deposits, coordinating couriers and armored carrier pickups. They also need to reconcile multiple accounts at locations that offer services such as lottery or money orders that require separate bank accounts.
“We wanted to keep managers in the store and minimize the number of bank accounts and bank reconciliations required,” said Megan Ashby of Folk Oil. The company implemented Cash Depot’s BANK IN A BOX system, and said it has reduced idle cash, simplified operations and is now keeping managers in the store and cutting unnecessary banking complexity.
Cash Depot’s BANK IN A BOX solves cash process issues collectively by executing multiple cash management tasks in one machine—bundling security, ATM dispense, register preparations, bank deposits, armored courier, multiple accounts and more, said Marquis.
He described BANK IN A BOX as the Swiss Army knife of cash: “it doesn’t replace a single tool, it replaces all of them,” he said. The system centralizes register funding, deposits and withdrawals, reduces bank account sprawl, eliminates unnecessary cash-handling steps, and allows cash to move through the store instead of piling up, giving managers back time and saving labor hours.
“The goal isn’t just to secure cash, it’s to make sure cash doesn’t interrupt the business,” said Marquis. “Retailers who streamline cash management aren’t just saving time; they’re protecting leadership presence in the store. And that’s where the real returns are generated.”
Read the full case study to learn more about how BANK IN A BOX helped Folk Oil Company manage its store cash.
Learn about the hidden costs of idle cash in part two of this two-part series brought to you by Cash Depot.