Greenspot, an end-to-end EV charging network operator, has tapped Driivz, a Vontier company and software supplier to EV charging operators and service providers, to install its EV charging and energy management software throughout Greenspot’s international charging networks, Driivz said in a press release sent to NACS.
“As Greenspot continues to expand globally, it requires a flexible and hardware-agnostic software solution to support legacy and newly installed chargers. Driivz’s software supports more than 2,000 types of chargers and will allow Greenspot to easily integrate the platform onto new charging equipment as well as deploying across the thousands of legacy chargers located at Greenspot’s international site hosts. This partnership will ensure charger availability, reliability and stability,” the company said.
Driivz said it will provide end-to-end Level 1 (L1) support services to Greenspot, and that its platform will provide Greenspot with network health monitoring, with a focus on maintaining charger uptime and reliability. By using auto-detection and “self-healing algorithms,” Driivz said it can fix up to 80% of charger issues remotely and automatically without needing to dispatch a field technician for maintenance. In instances in which charger issues or malfunctions require additional support, drivers will be able to use an internationally located call center.
“As the market evolves, EV charging networks need scalable and reliable charging solutions, and we’re proud to partner with Greenspot in enabling positive charging experiences to their diverse range of customers,” said Andrew Bennett, CEO of Driivz. “Together, Greenspot and Driivz will maintain industry-leading charging excellence while scaling operations to support the electrified transportation future. End-to-end solutions that provide seamless charging experiences are the recipe for success for both site owners and drivers.”
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