Ashley Joseph has always known she has a passion for helping others. She went to school to earn a bachelor’s degree in criminal justice, and simultaneously held jobs at QSRs, retail stores and as a residential supervisor for adults with developmental disabilities during her time in college.
“After graduating, something just kept pulling me back into the guest services field. One of the things I love about it is that there is always a need to help out somewhere,” she said.
Ashley has now worked in the convenience industry since 2018 and has been a store manager at a Weigel’s location in Athens, Tennessee, for two years.
She spoke with NACS about:
Why she loves working in convenience
I currently work at one of our travel centers, and for the majority of my convenience career I’ve always had an interstate store. They pull in a lot more guest traffic, and one of the things I’ve always enjoyed is talking to the guests and being able to create those relationships. The guests obviously play a huge part in what makes the convenience industry so great. I enjoy meeting people from all over the country.
What she finds fulfilling about her job
For me, it’s the people—my team and the guests that come in here. It’s so rewarding to see team members grow personally and professionally here. That is one of the things that I strive to help them do. I want to see everyone grow their skills and to see each person here build their own relationships with the guests and other team members. It’s really fulfilling to see a cashier grow into an assistant manager who could eventually take over a store.
Continue reading “Ashley Joseph has a Heart for Helping Out” in the December 2025 issue of NACS Magazine.