Retail Reinvented—Experience It in Shanghai
Step into the future of convenience retail at the 2026 NACS Convenience Summit Asia in Shanghai, China—recognized as one of Asia’s most innovative regions. Join global convenience retail leaders as they explore the trends, technologies and strategies shaping the next era of retail.
Why Attend?
- See What’s Next
Immerse yourself in the NACS Ideas 2 Go store tours featuring Asia’s iconic and innovative brands. Discover how digitization, automation and sustainability are redefining customer experiences.
- Learn From the Experts
Hear insights and research from global and regional experts on AI-powered retail, Gen Z and consumer behavior shifts, supply chain resilience and the future of food in convenience.
- Connect With Convenience Leaders
Build strategic relationships with senior executives from more than 25 countries (70% from Asia Pacific region). Exchange ideas and find solutions to today’s—and tomorrow’s—industry and business challenges.
- Celebrate Innovation
Join us for the NACS Convenience Retail Awards Asia-Pacific dinner on March 11 to honor excellence in four categories: Innovation, Convenience Cares, Store of the Year and Leadership. For more information and to participate, click on the Awards tab above.
Who You’ll Meet
- CEOs & Presidents
- Heads of Retail Operations
- Marketing & Sales Executives
- Global and Local Convenience Retail Leaders
- NACS Global Committee Members
Shanghai Is Calling. Are You Ready to Lead the Future of Convenience Retail?
便利零售新势能,尽在上海
Retail’s New Momentum, All in Shanghai
三天沉浸式体验,全球便利零售领袖面对面,探索行业未来。
Three immersive days to connect with global leaders and explore the future of convenience.
- 洞察未来趋势
前瞻视角,引领行业发展
全球与本地专家分享人工智能、自动化、可持续发展与Z世代消费新趋势,助您把握未来十年零售脉动。
Gain insights into AI, automation, sustainability, and Gen Z trends from global and local experts.
- 构建战略关系
汇聚全球智慧,拓展合作网络
与来自25+国家的高层零售与加油行业领导者面对面交流,建立深度合作关系。
Meet senior executives from 25+ countries and build meaningful partnerships.
- 沉浸式学习体验
走进“新零售”,亲身感受创新力量
实地参访上海标志性门店,参与案例分享与互动讨论,获取可落地的解决方案与行业标杆经验。
Tour iconic Shanghai stores and engage in hands-on learning and best practice exchanges.
View who attended the 2025 event in Tokyo.
- 24Seven Retail Stores
- 7-Eleven
- Circle K
- Northern Star Energy
- PetroChina
- Petronas
- Secoma Co., Ltd.
- Shahin Enterprises
- Shell International Petroleum Company Limited
- And more

For general event inquiries, please contact:
Melissa Paul
Meetings and Events Manager
mpaul@convenience.org
+1 703.518.4208
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7:30 AM – 5:00 PM
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Registration Open
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8:30 AM - 8:45 AM
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Welcome
Mark Wohltmann, Director, NACS Global
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8:45 AM - 9:15 AM
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The Consumer in China: Trends and Opportunities for Convenience RetailersThe Consumer in China: Trends and Opportunities for Convenience Retailers
China is home to the world’s most dynamic and digitally advanced retail market, offering a glimpse into the future of global consumer behavior. This session explores how Chinese shoppers are reshaping convenience retail through mobile-first commerce, frictionless payment systems and rapid delivery expectations. Experts will share key consumer trends, innovative formats and partnership opportunities to inspire growth strategies for global and local retailers.
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9:15 AM - 9:45 AM
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Store Tour Briefing
Mark Wohltmann, Director, NACS Global
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10:00 AM - 1:00 PM
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NACS Ideas 2 Go – Shanghai – Bus & Walking Tour
Expect moderate walking time. Wear comfortable shoes.
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1:00 PM - 1:45 PM
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Lunch
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1:45 PM - 2:00 PM
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Store Tour Debrief
Mark Wohltmann, Director, NACS Global
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2:00 PM - 2:45 PM
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Global Strategic Industry Issues
Henry Armour, President & CEO, NACS
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2:45 PM -3:30 PM
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Autonomous Delivery
Explore how autonomous delivery is transforming last-mile logistics and customer expectations in Asia’s fast-paced convenience landscape.
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3:30 PM - 4:00 PM
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Networking Break
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4:00 PM - 4:45 PM
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The Future of Food in C-Stores: Outperforming QSRs
Learn how to elevate your foodservice program beyond what quick service restaurants offer with a renewed focus on menu innovation, kitchen design and digital integration to meet evolving consumer demands.
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5:30 PM - 7:00 PM
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Off-Site Welcome Reception
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7:00 PM
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Self-organized Dinners
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7:30 AM – 5:00 PM
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Registration Open
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8:30 AM - 8:45 AM
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Welcome
Mark Wohltmann, Director, NACS Global
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Retailer Case Study
Details to be announced. |
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9:30 AM - 1:00 PM
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NACS Ideas 2 Go – Shanghai – Bus & Walking Tour
Expect moderate walking time; wear comfortable shoes.
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1:00 PM - 1:45 PM
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Lunch
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1:45 PM - 2:00 PM
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Store Tour Debrief
Mark Wohltmann, Director, NACS Global
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2:00 PM - 2:45 PM
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The Customer’s Digital Journey and the Role of Convenience Retailing
Discover how digital touchpoints—from mobile apps to smart kiosks—are reshaping customer expectations. Learn how to meet customers where they are and stay competitive in a connected world.
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2:45 PM - 3:30 PM
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Cyber Attacks and How to Prepare for Them
Cyber threats are a daily reality. This session explores vulnerabilities in convenience retail and offers practical strategies for protection, response planning and resilience.
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3:30 PM - 4:00 PM
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Networking Break
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4:00 PM - 4:45 PM
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Building Supply Chain Resilience During Disruptive Times
From global conflicts to labor shortages, supply chain disruptions are the new normal. Learn how to build agility, diversify sourcing and strengthen supplier partnerships.
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6:45 PM - 7:45 PM
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NACS Convenience Retail Awards Asia-Pacific: Reception
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7:45 PM - 10:30 PM
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NACS Convenience Retail Awards Asia-Pacific: Ceremony & Dinner
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8:00 AM – 1:00 PM
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Registration Open
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9:00 AM - 9:15 AM
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Welcome
Mark Wohltmann, Director, NACS Global
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9:15 AM - 10:00 AM
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Interview with the 2026 NACS Industry Leader of the Year
Henry Armour, President & CEO, NACS
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10:00 AM - 10:45 AM
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Actual AI Implementations in Convenience and Fuel Retailing
AI is already transforming retail—from pricing and inventory to HR and fuel forecasting. Hear real-world examples and learn how to start or scale your own AI journey.
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10:45 AM - 11:15 AM
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Networking Break
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11:15 AM - 12:00 PM
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Who Is Gen Z as Customers and Employees—and What About Gen Alpha?
Explore how Gen Z and Gen Alpha are reshaping convenience retail. Learn how to engage these digital-native generations through tech-enabled environments and modernized operations.
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12:00 PM - 12:45 PM
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What Have We Seen, What Have We Learned
Henry Armour, President & CEO, NACS
A powerful wrap-up session highlighting key takeaways from tours, presentations, and discussions. What’s next for your business?
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12:45 PM - 1:00 PM
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Store Tour Briefing, Final Remarks & 2027 Teaser
Mark Wohltmann, Director, NACS Global
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1:00 PM - 1:45 PM
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Lunch
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1:45 PM - 5:00 PM
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NACS Ideas 2 Go – Shanghai – Bus & Walking Tour
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5:00 PM - 6:30 PM
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Networking Reception
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6:30 PM
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Self-organized Dinners
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7:00 AM – 10:00 AM
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APAC Committee Meeting
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For inquiries on the event agenda, please contact:
Mark Wohltmann
Director of NACS Global
mwohltmann@convenience.org
+1 703.518.4284
For general event inquiries, please contact:
Melissa Paul
Meetings and Events Manager
mpaul@convenience.org
+1 703.518.4208
Show Bio...
Henry Armour is the president and CEO of NACS. He grew up working in his family’s retail businesses, Armour Oil Company, rising to the position of vice president and COO in 1977. In 1980, he joined The Standard Oil Company of Ohio, where he served as manager of development strategies. He later founded West Star Corporation, which grew to include 59 NOW! convenience stores, truck stops and quick-service restaurants in the Pacific Northwest until he sold the company in 2004. In 1988, Armour founded Epoch Corporation, which operated retail enterprises in California.
He became president and CEO of NACS in July 2005, having also served as the association’s chairman in 2002 and 2003. Armour earned a BA in economics from Stanford University, an MSc in economics from the London School of Economics, and an MBA and PhD in economics from Stanford University.
Show Bio...
Charlie Chang is the CEO and co-founder of Ally Logistic Property (ALP), Taiwan’s first logistics property developer. Under his leadership, ALP has become a leader in the logistics industry in Taiwan and Southeast Asia, known for its innovative smart logistics solutions.
Chang has an extensive educational background, holding a Bachelor of Science in Civil Engineering from UCLA, a Master of Science in Construction Management from USC, and a Master of Engineering in Civil Engineering from Columbia University. He also earned a Master of Design in Real Estate Development from Harvard University in 2009 and a Master of Science in Management from Stanford University in 2008.
Before founding ALP in 2014, Chang worked in construction and real estate, serving as General Manager at Sansin Builders. His vision for transforming logistics property development led to the creation of ALP, where he has driven the company’s success and innovation in the logistics sector. Chang’s work continues to influence the future of logistics development in the region.
Show Bio...
Brian is a Managing Director and currently leads Accenture’s Global and North America Fuels & Convenience Retail practice. He has spent the last 19 years working with 20+ fuels and convenience retailers around the world. Brian is passionate in helping to drive innovation throughout the business and ultimately setting clients up to capitalize on future trends. His experience stretches across customer experience, mobility, AI / GenAI, analytics, loyalty, retail site systems, payments, M&A, and large-scale complex deployments – spanning all channels of trade including Company Owned & Operated, Branded Wholesalers, Dealer, and Franchisee models.
Brian holds a degree from the Kelley School of Business, Indiana University, Bloomington and is a certified Program Management Professional (PMP).
Brian is married to his wife of 15 years, Emily, with two children, Abby (13) and Connor (9) – with his lovely dog Randall. He enjoys playing golf, racquetball, and basketball!
Show Bio...
Oliver Wyman is a leading management consultancy, known for their expertise in strategy, operations, risk management, and organization transformation.
Eddison has over twelve years of industry and consulting experience, and focuses on advising energy providers and retailers, as well as mobility and industrial companies. Eddison has been working with clients on the energy transition – across low carbon fuels and e-mobility, as well as on sustainability and the circular economy. He engages clients in broader strategic discussions around business expansion, commercial effectiveness enhancement, sales, and logistics optimization. He also supports the rollout of strategic initiatives through organic and inorganic means.
Show Bio...
Eelco joined the Nielsen family in Hong Kong in 2010, driving the regional relationship with a few key global FMCG customers. In 2015&16 he built the business development function in Asia Pacific. Since 2024 Eelco is back with NIQ and leads the Global Customer Organization for the region.
From 2017 to 2023 he was the Managing Partner for APAC for a global boutique consultancy specialized in commercial negotiations. Working with many of the same global customers as NIQ, this allowed Eelco to further deepen his understanding of the challenges and opportunities in the region.
As a Dutchman living in Asia for almost 20 years, Eelco brings together the best of east and west. With a Master in Economics, he is passionate about sustainability and delivering impact for his clients. He thrives on the development journeys of his teams.
Outside of work, Eelco is an avid skier and does triathlons. He currently lives in Tokyo with his wife and their two children, who share his love for adventure, exploring new places and cultures.
Show Bio...
Michael Mueller joined Valora on 1 November 2012, initially as CFO of Valora Holding AG and since 1 March 2014 he has been the CEO. In his previous roles, he was the Owner & Managing Director of Rubus Capital Management Ltd. between 2010 and 2012, CEO/Delegate and Member of the Board of Directors of Jelmoli Holding AG between 2007 and 2010 as well as CEO of GVO Asset Management Ltd. between 2007 and 2009. Before this, he was a merger & acquisitions advisor in investment banking at Goldman Sachs and he worked for Bain & Company as a strategy consultant in strategic transformation and restructuring programmes. In addition to his role at Valora, Michael Mueller is a member of the Board of Directors of Merbag Holding AG since 2021.
Show Bio...
With more than 18 years of professional experience, Wachirawuth is serving as Head of Asia-Pacific & Japan region at Koddi and his remit is to launch and grow the business and forge strategic partnership with Retailers and Digital Natives in the region.
Previously, he served as an Industry Director of Retail & Consumer Goods industries for Asia at Microsoft for almost 11 years. His key remit has been on driving industry go-to-market strategy, grow revenue targets and increase market-share for all-up Microsoft cloud solutions. Prior to this role, he was leading Retail & Consumer Goods Industries Sales for Business Applications in Asia, where he successfully exceeded revenue growth targets and increased market-share within the enterprise segment.
Prior to joining Microsoft, he was an Industry Sales Manager at Infor Global Solutions leading the Automotive and Japanese Owned Corporations (JOC) business. As a trusted advisor, he cultivated a strong bond with “G2” Leaders of Thai Automotive Parts Manufacturing Association (TAPMA) which resulted in growing sales revenue in this new customer segment.
Wachirawuth is passionate about generative AI, digital commerce, digital marketing, and sustainability. As an avid learner and certified Practising Management Consultant, he enjoys coaching business owners and start-ups in the areas of go-to-markets strategy, digital commerce, and digital marketing.
Show Bio...
In his current role, Mark Wohltmann is responsible for the strategic development of NACS|Global, the exclusive, worldwide network, supporting its members’ businesses and their careers within the convenience- and fuel-retailing industry.
Mark has more than 20 years of experience in research & consulting, with a focus on FMCG/CPG and Retail. Prior to joining NACS in late 2016 Mark worked in Strategic Product Development with the Nielsen Company in Europe, developing solutions for clients from the Convenience Retail, HoReCa, eCommerce and Tobacco industry. Prior to this Mark worked with the start-up USP Market Intelligence, setting up Germany's largest convenience retail panel, as well as with Combera (Advantage Smollan), developing Marketing- and sales strategies for FMCG companies, entering the convenience retail sector.
Mark started his career in the advertising industry, focusing on trade marketing and sales advertising in impulse retail channels, working with Dorland in Berlin and with Grey and BBDO in Duesseldorf after studying business administration at the University of Siegen and being trained in advertising consulting.
Show Bio...
George is a seasoned specialist in fuels and CVS sales, consulting, management, and retail operations with over 20 years of experience. He possesses in-depth knowledge of the evolution of the oil and gas market in China, including insights into infrastructure, demand and supply dynamics, pricing strategies, and industry developments.
With a robust network and strong relationships across key industry players—including National Oil Companies (NOCs), traders, retailers, end users, suppliers, institutions, and government agencies—George has demonstrated an exceptional ability to manage large-scale projects and communicate effectively with diverse stakeholders.
A highly motivated professional, George is known for his diligence and strong work ethic. He holds an MBA and is committed to continuous learning and development.
George is the newly appointed Director of APAC at NACS, where he brings his wealth of experience to drive growth and innovation in the region.
Registration for the 2026 NACS Convenience Summit Asia is now open!
Registration Pricing:
Early Bird Rate - $2195 (until 2026 January 31)
Regular Rate - $2395 (2026 February 1 until 2026 March 12)
Register Now
Your registration will include:
- Access to all store tours, receptions, lunches and the NACS Convenience Retail Awards Asia-Pacific Dinner, where we’ll celebrate award-winning solutions and meet the people who made them happen
- Access to all presentations
- Access to best-in-class strategies that are all focused on unlocking growth
- Dynamic conversations and renewed strategic connections with 125+ senior leader delegates from 25+ countries
- A first look at innovations in store design and robust technology solutions
All registration cancellations received on or before 2026 February 21 will be refunded in full. After February 21, the full amount of the registration fee will be forfeited. Transfer of registration to another person within your company can be done at any time without penalty. To make changes to your registration, please contact Melissa Paul.
Any public space where other people are present holds an inherent risk of exposure to COVID-19 and other communicable diseases. By attending this event, I agree to voluntarily assume all risk related to exposure and agree to not hold NACS or any of their affiliates including partners and sponsors, directors, officers, employees, agents, contractors, volunteers, or sponsored venues liable for illness. I will take necessary precautions while at the event as recommended at that time by the National Health Commission of the People's Republic of China. I agree to not attend any NACS event if I feel ill or had recent exposure to a COVID-19 case.
Event Registration: Melissa Paul, mpaul@convenience.org
Global Supplier Council: Leigh Walls, lwalls@convenience.org
For more than a decade, the NACS Convenience Summit Asia has proudly hosted the NACS Convenience Retail Awards Asia-Pacific. This prestigious competition recognizes outstanding achievements in the Asian retail communities. The awards—judged by leaders in the convenience industry—showcase global convenience retailing excellence. Winners are selected in four categories:
- NACS Industry Leader of the Year Award
- NACS Convenience Store of the Year Award
- NACS Convenience Innovation of the Year Award
- NACS Convenience Cares Award
Learn more about the Awards and Entry Requirements.
Award submissions for 2026 close on February 6th, 2026.
NACS Convenience Retailer of the Year Award Asia-Pacific
NACS Convenience Industry Leader of the Year Award Asia-Pacific
In partnership with 
NACS Convenience Retail Sustainability Award Asia-Pacific
In partnership with 
NACS Convenience Retail Technology Award Asia-Pacific
*Travel and hotel not included in Summit registration rate. Visit www.xe.com for the latest exchange rate information.
The 2026 NACS Convenience Summit Asia program will be held at:
Mandarin Oriental Pudong
111 Pudong Road (S), Pudong, Shanghai, 200120, China
Attendees must book their own hotel accommodations. Cost of accommodations are not included in the event registration fee. The discounted group rate is 1500 CNY/night and will be available until 2026 February 21. This rate includes tax.
Book Your Accommodations
The Mandarin Oriental Pudong is approximately a 40-minute drive (38 km) from Shanghai Pudong International Airport (PVG) and approximately a 32-minute drive (23km) from Shanghai Hongqiao International Airport (SHA).
As you prepare for your upcoming participation in CSA, we kindly remind you to verify the visa requirements for entry into China. Visa policies vary depending on your nationality, and it is your responsibility to ensure that you have the appropriate travel documentation in place prior to your departure.
Visa Policy of Mainland China:
Mainland China
Mainland travel permit required
Visa not required (90 days)
Visa not required (60 days)
Visa not required (30 days)
Visa-free indirect land side transit policy eligible (10 days)
Visa required for entry and all landside transit, and sometimes for airside transit
We strongly recommend checking with the nearest embassy or consulate of China as early as possible, as visa processing times can vary. If a visa is required, please allow sufficient time for application and approval to avoid any travel disruptions.
Should you need an official invitation letter or supporting documentation from NACS as the event organizers, please do not hesitate to contact us.
Start Your Visa Process
For questions regarding hotel or travel accommodations, please contact:
Melissa Paul
Meetings and Events Manager
mpaul@convenience.org
+1 703.518.4208
Buyer Beware: Please be vigilant if dealing with companies or services other than the official NACS event headquarter hotel (noted above) that imply or claim an affiliation with the NACS. We have been made aware of other housing companies that may market to you or your company to book your guest rooms through their company at supposed significant discounts. Unfortunately, some past attendees (and exhibitors) have fallen prey to these companies and have either: lost significant deposit amounts; been relocated to an alternative hotel with little or no warning; not had the guest rooms they thought they had booked; or not received reservations at the hotel they had thought were confirmed. This has caused great hardships and significant financial loss to these companies and individuals. Reservations made through an agency other than the NACS official hotel event hotel link will be at your own risk. If you are contacted by another housing company attempting to sell hotel rooms, please notify NACS Management at mpaul@convenience.org.
See why leading convenience and fuel retail brands around the globe attend the NACS Convenience Summit Asia. If you want to see the future of convenience, then there’s no other event like this.
Here’s a review of the 2025 Convenience Summit Asia Tokyo programme:
What We Have Seen, What We Have Learned (PDF)
Henry Armour, CEO and President, NACS
In his always highly rated summary of the Summit, NACS President & CEO Henry Armour shares Summit highlights…from store tours to presentations to panel discussion outcomes and impart what topics dominated the networking sessions from our days in Tokyo.
2025 Ideas 2 Go Tokyo – Store Tour Booklet (PDF)
The NACS Convenience Summit Asia is proud to partner with industry suppliers for this global event. Opportunities for company/brand visibility and connections vary.
Our thanks to the 2025 NACS Convenience Summit Asia Partners:





For partnership inquiries, please contact:
Leigh Walls
Director, Supplier Relations
lwalls@convenience.org