
In a world where convenience is constantly being redefined, today’s leaders must do more than keep pace—they must set it. The 2026 NACS Leadership Forum is your launchpad for breakthrough thinking, bold strategies, and high-impact leadership.
This exclusive 3-day experience convenes top executives from the most forward-thinking companies in the convenience retail industry. Together, we’ll explore how to lead with agility, scale with purpose, and innovate with intent in a retail environment that demands speed and precision.
Through dynamic sessions led by world-renowned speakers and industry trailblazers, you’ll gain actionable insights into the forces shaping the future of convenience—and how to harness them to drive measurable results.
What sets this forum apart? An abundance of high-touch, high-value networking opportunities. The premier Top-to-Top Business Appointments between Hunter Club supplier companies and retail attendees are designed to spark collaboration, unlock innovation, and expand the shopper experience.
Whether you're looking to align your leadership team, uncover new growth opportunities, or accelerate performance across your organization, the NACS Leadership Forum is where momentum begins.
This agenda is regularly updated. Check back often for updates.
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7:30 am – 8:00 am
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Committee Breakfast
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8:00 am – 12:00 pm
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NACS Retail Engagement Committee Meeting
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8:00 am – 12:00 pm
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NACS Research & Technology Committee Meeting
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11:00 am – 5:30 pm
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Registration Open
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1:00 pm – 4:55 pm
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Top-to-Top Business Appointments (by invitation only)
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5:00 pm – 5:15 pm
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Welcome to the 2026 Leadership Forum
Kristin Seabrook, Chief Legal Counsel, Global Partners LP
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5:15 pm – 5:30 pm
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Hearts in Action: Spreading Love Through Convenience Cares
Kevin O'Connell, Executive Director, NACS Foundation, NACS
At the NACS Leadership Forum, we believe leadership is not only about driving business results—it’s also about building community and giving back. In this interactive session, attendees will take part in a hands-on activity to create Valentine’s Day cards for first responders and children’s hospitals. These small but meaningful gestures will brighten the day for those who serve on the frontlines and children who are facing difficult health challenges.
This initiative is part of the broader Convenience Gives Back movement, underscoring the positive role our industry plays in communities around the world. By dedicating time to create and share kindness, participants will experience firsthand how acts of compassion can strengthen teams, inspire leadership, and remind us of the bigger purpose that drives the convenience industry forward.
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5:30 pm – 6:30 pm
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Humans Powered by AI – The New ROI
Sol Rashidi, World's 1st Chief AI Officer with 10 Patents; Forbes “AI Maverick of the 21st Century”; Former Amazon Tech Exec, C-Suite Exec & Bestselling Author in AI
AI isn’t coming—it’s already reshaping the way convenience retail operates, from forecasting foot traffic to optimizing labor hours. This session challenges executives to get ahead of the curve, showing how to use AI to supercharge productivity, cut costs, and unlock new customer experiences—without losing the people-first culture that drives loyalty.
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6:30 pm – 7:30 pm
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NACS Welcome Reception
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Evening
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Open Evening for Dinner
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8:00 am – 5:00 pm
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Registration
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8:00 am – 9:00 am
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Leadership Breakfast
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9:00 am – 10:00 am
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Unlocking Human Potential, Powering Performance
Matt Havens, International keynote speaker, Former corporate leader
Today’s workplace is divided by generations, burnout, and competing priorities. Matt Havens shows leaders how to cut through complexity and focus on what unites people, not what separates them. Attendees will leave with simple, practical strategies to strengthen culture, drive engagement, and unlock the full potential of their teams.
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10:00 am – 10:45 am
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Retailer Case Study
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10:45 am – 11:15 am
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Networking Break
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11:15 am – 12:00 pm
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Powering Financial Performance with Fuels
Jeff Burrell, Vice President, Retail Engagement, Research & Education, NACS
Fuel remains a cornerstone of profitability for convenience retailers, yet it also represents one of the most complex and dynamic parts of the business. In this session, senior leaders will provide insights into how to optimize fuel’s contribution to overall financial performance—from strategic pricing and supply negotiations to balancing traditional fuel revenue with emerging financial opportunities. Explore how leading companies are rethinking fuel as both a revenue engine and a long-term growth platform, positioning their organizations for resilience and competitive advantage in a rapidly evolving energy landscape.
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12:00 pm – 1:00 pm
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Lunch
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1:00 pm – 1:40 pm
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General Session
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1:40 pm – 1:45 pm
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Explanation of Breakout Activities
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2:00 pm – 3:55 pm
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Top-to-Top Business Appointments (by invitation only)
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2:00 pm – 3:55 pm
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Digital Catch-Up
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4:15 pm – 6:00 pm
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Breakout Activities: Powering Your Network
Get ready to elevate your connections in a setting that’s anything but ordinary. Powering Your Network is a curated networking experience designed exclusively for leaders in the convenience retail industry. This dynamic session features three unique breakout activities that blend relaxation, creativity, and conversation — all facilitated to spark meaningful relationships and peer-to-peer collaboration.
During registration, you will be able to choose one of the following immersive experiences:
- Beach Games – Step into the sand for a series of lighthearted, team-based challenges designed to inspire leadership, collaboration, and a little friendly competition. With sun, laughter, and strategic fun, it’s the perfect setting to connect with fellow industry leaders.
- Sip & Paint – Get creative as you unwind with a brush in one hand and a beverage in the other. This guided art experience fosters relaxed, small-group conversations and is ideal for those who connect best through creativity.
- Cocktails Around the World – Step into a passport-free journey of flavor and flair. Cocktails Around the World is a luxurious tasting journey where guests explore globally inspired cocktails crafted by expert mixologists. Each station features a signature drink from a different region paired with cultural touches and elegant ambiance. This is more than a tasting—it's a celebration of global elegance, curated for the executive palate.
Each experience is facilitated to ensure conversations flow, introductions happen, and your network grows with purpose.
Whether you're looking to build strategic partnerships, explore collaborative opportunities, or simply expand your circle within the industry, Powering Your Network offers the perfect environment to do just that — with a touch of style and a lot of connection.
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7:00 pm – 9:00 pm
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NACS Networking Dine-Around
Network through the night - escape to Havana for a night of bold flavors, vibrant music, and spirited connections. Enjoy a dynamic evening of strolling food stations, handcrafted cocktails and lively entertainment with fellow leaders in the convenience and fuel retail industry.
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9:00 pm – 10:30 pm
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NACSPAC VIP Party
(must be a NACSPAC contributor to attend, please reach out to Katie Bohny with any questions)
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8:00 am – 11:00 am
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Registration
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8:00 am – 9:00 am
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Leadership Breakfast
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9:00 am – 10:00 am
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The Spark Effect: Energizing Leaders for Extraordinary Outcomes Without Burnout
Erin Stafford, Best-selling author, burnout survivor, high-performance strategist, and Cambridge social psychologist
In today’s fast-moving convenience retail landscape, executives are under pressure to deliver results while navigating disruption, fueling innovation, and keeping teams motivated. In this dynamic keynote, leadership expert Erin introduces a framework to help leaders ignite purpose, lead with resilience, and create cultures where teams are energized and engaged. Leaders will walk away with clarity and confidence to spark meaningful change, empower their people, and drive extraordinary outcomes across their organizations.
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10:00 am – 11:00 am
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A Conversation on the NACS Vision for the Future
Frank Gleeson, NACS President & CEO beginning January 2026
Kristin Seabrook, Chief Legal Counsel, Global Partners LP
Join Frank for a candid conversation as he reflects on his first month as CEO of NACS and shares his vision for the future of both the organization and the convenience industry. From immediate priorities to long-term opportunities, this session provides insight into how today’s leadership is shaping tomorrow’s growth.
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11:30 am – 12:30 pm
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NACS Supplier Board Lunch (for committee members only)
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12:00 pm – 12:15 pm
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NACS Supplier Executive Committee Meeting
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12:30 pm – 3:30 pm
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NACS Supplier Board Meeting
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3:30 pm – 4:00 pm
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NACS Supplier Board Executive Session & Debrief
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Show Bio...
25 Years expereince in Retail w/ Executove level roles at BP and Circle K running businesses but also in Sales, Marketing, operations, and Fuels. Currently running Retail engagement and membership at NACS as well as Research and Education.
Show Bio...
Matt Havens is an international keynote speaker, former corporate leader, son of a comedian, and firm believer we overcomplicate work by overthinking the solutions. Matt’s high-energy, engaging presentations deliver insightful, actionable strategies – all with a surprisingly entertaining twist.
With 14 years of leadership experience in finance, sales, and customer service at a multi-billion dollar company, Matt gained invaluable in-the-trenches experience that informs his approach to solving business challenges and ensures his message relates with his audiences. Whether tackling change management or building dynamic team cultures, Matt has done it firsthand – including leading a massive strategic overhaul which transformed one of America’s most iconic brands.
Those experiences also taught Matt something was missing in the working world. As the son of a headlining comedian, Matt grew up in the back room of comedy clubs around the world, where he witnessed the infectious impact of laughter. He believes business growth and fun don’t have to be mutually exclusive – a philosophy which has made him a trusted partner for organizations like RE/MAX, Lockheed Martin, Baker Tilly, and Allstate, as well as countless government and industry associations from nearly every trade.
Matt doesn’t just speak about personal and professional growth – he lives it. He recently checked off a major bucket list item by completing an Ironman triathlon, cheered on by his wife and twin daughters. They currently reside in Dallas, TX.
Show Bio...
Kevin O’Connell is the Executive Director of the NACS Foundation, the National Association of Convenience Stores (NACS) philanthropic arm. Under Kevin’s leadership, the Foundation is advancing its mission to unify and amplify the charitable efforts of the convenience and fuel retailing industry. It focuses on key pillars such as serving first responders, combating hunger, supporting healthy children and families, and fostering environmental stewardship.
Kevin spearheads transformative initiatives, including expanding 24/7 Day—a nationwide event honoring first responders that has grown by over 2,000% in five years—and the strategic development of programs to address food insecurity, educational scholarships, and community resilience. As the Foundation embarks on its next chapter, Kevin is focused on building sustainable revenue streams, fostering strategic partnerships, and elevating the Foundation’s impact on communities across America.
Kevin brings over 18 years of experience in nonprofit leadership, fundraising, and storytelling. Before joining NACS, he founded and served as a strategic advisor to FYN Creative, where he empowered universities and nonprofits through campaigns, digital content, and trainings. Before FYN Creative, he also launched The Niche Movement, a global platform helping thousands of students and young professionals redefine their career paths. Kevin also served as an adjunct professor at The George Washington University School of Business, where he taught courses in leadership and marketing.
An advocate for community engagement, Kevin actively volunteers with organizations such as Food & Friends in Washington, DC. He holds a B.S. in Marketing from Fairleigh Dickinson University and an M.A. in Leadership and Public Administration from Centenary University.
Kevin’s entrepreneurial spirit and passion for storytelling inspire his work in creating impactful programs, mobilizing resources, and redefining the role of convenience stores as community cornerstones. He is a sought-after speaker on nonprofit growth, community engagement, and innovative fundraising strategies.
Show Bio...
With a pivotal role in launching IBM’s Watson in 2011, a groundbreaking application of Artificial Intelligence on a global scale, Sol Rashidi has consistently been a trailblazer in the ideation, conceptualization, design, and development of Data & AI applications. Boasting over three dozen large-scale implementations and a remarkable record, Sol holds eight granted patents, with 21 filed, and has garnered numerous prestigious awards, including being recognized as one of the “Top 100 AI People” in 2023.
Sol’s impact is evident in her presence on the “Global 100 Power List” for consecutive years (2021, 2022, 2023), recognition as one of the “Top 20 CDOs Globally” in 2022, and being named “Chief Analytics Officer of the Year” in 2022. Further, she earned the “Isomer Innovators of the Year” award for three consecutive years (2021, 2022, 2023) and has been acknowledged as one of the “Top 100 Innovators in Data & Analytics” from 2020 to 2023. Adding to her achievements, Sol was listed among the “Top 100 Women in Business” in 2022. Her other accolades include: “Top 75 Innovators of 2023,” “Top 65 Most Influential Women in 2023,” and earning the title of “Forbes AI Maverick of the 21st Century” in 2022. Additionally, she has been honored with the “Top 10 Global Women in AI & Data” award in 2023, the “Top AI 100 Award” in 2023, and inclusion in the “50 Most Powerful Women in Tech” in 2022.
Throughout her career, Sol has held significant C-Suite positions in Fortune 100 and Fortune 500 companies, including roles such as Chief Analytics Officer at Estee Lauder, Chief Data & Analytics Officer at Merck Pharmaceuticals, EVP and Chief Data Officer at Sony Music, Chief Data & AI Officer at Royal Caribbean Cruise Lines, and Senior Partner leading the Digital & Innovation Practice at Ernst & Young. Her impactful tenure at IBM as Partner leading Watson Go-To-Market further solidifies her expertise in the field.
Now serving as an advisor, consultant, and fractional CDO & CAIO, Sol is dedicated to assisting companies in advancing their business objectives. As a global keynote speaker, she leverages her technical expertise and storytelling abilities to articulate the business value of data, AI, and technology. Her Amazon bestselling book, Your AI Survival Guide: Scraped Knees, Bruised Elbows, and Lessons Learned from Real-World AI Deployments, is made for business leaders without a technology background. Sol’s hallmark is simplifying the complex and helping leaders realize that innovation doesn’t always require cutting-edge solutions but often involves cutting through the noise.
Show Bio...
Kristin K. Seabrook is the Chief Legal Counsel for Global Partners LP, where she leads a multifaceted team responsible for legal affairs, environmental, health and safety (EHS) and fuels compliance. Global Partners, a Fortune 500 master limited partnership, operates or maintains dedicated storage at 54 liquid energy terminals, with connectivity to strategic rail, pipeline, and marine assets, spanning from Maine to Florida and into the U.S. Gulf States. Additionally, Global Partners owns, operates, and/or supplies approximately 1,700 retail locations across the Northeast states, the Mid-Atlantic, and Texas. Prior to joining Global Partners, Kristin spent 18 years at Pilot Travel Centers LLC, serving as General Counsel/Chief Legal Counsel. She is a seasoned legal professional with experience in negotiating and drafting various types of agreements, overseeing corporate policies and procedures, and managing complex litigation matters. Kristin has also served as an Associate at Butler, Vines & Babb, and as a Deputy District Attorney at the Clark County, Nevada District Attorney’s Office. She holds a dual degree in Juris Doctor and Master of Business Administration from the University of Richmond and has been actively involved in various professional affiliations and community organizations.
Show Bio...
Erin Stafford is a marketing guru, burnout survivor, hyper-growth business leader and social psychologist. From working with the world’s highest achievers throughout her 20+ year international career, being a Type A poster child herself and interviewing Olympians, start-up founders, Fortune 500 CEOs, leading researchers and celebrity coaches, Erin has seen firsthand how Type A personalities and constant over-achievement are coveted in the world of business, yet can lead to debilitating burnout.
After six years heading up marketing for the country’s largest healthcare staffing company where she led dozens of marketing professionals and helped the organization grow by 27x in six years, Erin has made it her mission to help leaders everywhere identify and break free from the Type A Trap so they can stay at peak performance for the long haul.
All 2026 Leadership Forum events and accommodations will take place at:
Fontainebleau Miami Beach
4441 Collins Ave, Miami Beach, FL 33140
Telephone: (800) 548-8886
All attendees are responsible for booking and guaranteeing their own hotel accommodations. A link to reserve your hotel will be included in your registration confirmation.
NACS Group Rate: $419+tax; $42 resort fee/night
Hotel Reservation Deadline: Friday, January 9, 2026
All charges and hotel reservations are the responsibility of the guest. A form of payment will be required when booking your hotel accommodations. Confirmation numbers will be provided by the Fontainebleau Miami Beach immediately following confirmation of your reservation.
Hotel reservation links will be provided in your registration confirmation once registration is complete.
Attendees must book their own flight accommodations. The cost of flights and ground transportation are not included in the event registration fee.
Miami International Airport (MIA)
- 11.2 miles from hotel
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Travel time: 20 minutes
All transfers must be arranged by the attendees and are not included in the registration fee. Ubers and taxis are abundantly available from Miami International Airport to the hotel.
Car Service Information
For questions regarding hotel, please contact
Kaitlin Payne
Meetings & Events Manager
kpayne@convenience.org
+1 703-518-4249
The NACS Leadership Forum is a world-class event that brings together established leaders from the convenience retail industry to explore high-impact and meaningful approaches to business in a dynamic setting.