Pilot and NCR Voyix are expanding their partnership with a five-year exclusive platform agreement, the companies announced in a press release. Pilot will deploy Voyix point-of-sale for both retail and commercial fuel solutions, along with a suite of additional platform capabilities.
“The AI-enabled transformation of this technology into a modern microservices architecture, along with Voyix’s global experience in mission-critical retail operations, will help accelerate Pilot’s guest-obsessed approach to creating exceptional experiences at its travel centers nationwide,” Pilot said, noting that the company serves more than 1.2 million guests per day.
“At a time when technology is moving at an unparalleled pace, we are excited to be leveraging this innovative platform to transform our point-of-sale operating environment for the future, while simplifying and modernizing our tech stack,” said Andy Lupo, chief technology officer at Pilot. “For a network of our size, the job is to keep stores running smoothly while making meaningful improvements fast, and NCR Voyix provides another way for us to serve our guests better every day by reimagining the store experience and innovating for the future.”
Pilot will deploy Voyix POS and Fuel on the Voyix Commerce Platform. This will unlock greater flexibility, resilience, security and observability across the company’s sites, Pilot said, and create a streamlined path for continuous improvement in both store performance and the guest experience.
“Pilot operates across North America as a recognized leader in the convenience fuel retail market,” said Nick East, chief product officer at NCR Voyix. “Leveraging AI, we have been able to bring our extensive library of proven convenience fuel retail technology to a modern microservices architecture with game-changing results. We’re proud to continue to support Pilot as they transform their point-of-sale system and fuel technology and accelerate new possibilities for their business and their guests.”
For more on the future of point of sale, look for the article “The Evolution of Point of Sale” in next month’s issue of NACS Magazine.