Interface Systems, provider of security, insights and purpose-built networks for multi-location businesses, has identified key security and technology trends that will shape retail and restaurant security in 2025. “As threats evolve and technology accelerates, Interface anticipates a convergence of AI, advanced video analytics and smarter monitoring solutions to drive more proactive and efficient business security systems,” Interface Systems said in its Key Security Trends for 2025 report.
To counter “more sophisticated retail burglaries” in 2025, businesses must increasingly adopt cloud-based video systems, redundant recording solutions and active remote monitoring to ensure system resilience and real-time detection, said Interface Systems.
Video analytics will play an increasingly central role as a detection and deterrence tool in 2025, according to the report. “Advances in AI-driven systems will simplify deployment and enable companies to implement more robust remote video monitoring (RVM). This next stage of innovation will focus on integrating video analytics with access control, alarms and environmental sensors to create cohesive, intelligent security solutions. This will enable organizations to leverage capabilities like automated locking mechanisms to prevent unauthorized access or triggering voice-down messages to deter theft or loitering.”
However, maintaining a “human in the loop” will be crucial to overseeing AI operations, ensuring sound decision-making in high-stakes situations and building trust in the technology, the security provider said.
Interface Systems also anticipates continued advancements in conversational AI to enhance remote video monitoring. “In 2025, conversational AI will advance to determine ‘how’ to respond, providing highly contextual, automated interventions. For example, AI could customize announcements based on situational details like a vehicle’s description or a suspect’s clothing, increasing the effectiveness of automated responses.”
Last month, NACS hosted its first Loss Prevention and Safety Symposium in Dallas. Some of the key areas of focus for the event included training and education; data and measurement; and advocacy.