Marketing Manager (Products & Services / Sales; SaaS)
Interested candidates should send cover letter, resume and salary requirements to NACS Human Resources, at careers@convenience.org.
NACS, the leading global trade association dedicated to advancing convenience and fuel retailing, serves as a trusted advisor to over 1,500 retailer and 1,600 supplier members from more than 50 countries. A member-driven organization, NACS is led by a 29-member Board of Directors comprised of convenience retailers of all sizes from all over the globe.
NACS serves the convenience and fuel retailing industry by sharing ideas and insights in its award-winning publications (including NACS Magazine and the Convenience Matters podcast), creating unique networking and education opportunities (including the annual NACS Show, one of the 40 largest trade shows in the United States) and through industry-leading research and analysis. Here is more about what it’s like to work at NACS.
The Marketing Manager will work alongside marketing and communication team members, as well as outside partners (e.g., agencies, freelancers and creatives) to position and enhance the overall awareness, value proposition and equities of the NACS brand via the marketing of its vast suite of products and services, including SaaS. We’re looking for an experienced and versatile Marketing Manager who’s eager to do this and more. The ideal candidate has a knack for setting clear objectives while understanding each business' unique needs to develop and execute omnichannel marketing plans to support a growing portfolio of high-profile, research and tech-related products and services. The manager should be equally proficient with day-to-day marketing activities and long-term strategizing and thrive under tight deadlines to meet changing needs. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness, heightened demand for products and services, and deeper membership engagement and growth—all while maintaining NACS brand consistency.
This position will report to the Director of Marketing. This role is located at NACS Headquarters in Alexandria, VA.
- Create and implement go-to-market and omni-channel marketing strategies and roadmaps, establishing clear product positioning, articulating value proposition and key benefits, identifying relevant target audiences and user/buyer personas, and developing plans with clear goals and objectives.
- Lead the end-to-end execution of marketing campaigns for a portfolio of NACS’ proprietary research, technology and SaaS products, leveraging internal support and cross-functional collaboration.
- Prepare and monitor the marketing budget for multiple campaign budgets and allocate funds wisely.
- Manage creative, providing clear briefs and guidance on creative direction to achieve objectives for all public-facing communications (print, digital, and video) across a wide range of campaigns.
- Review the effectiveness and impact of current marketing initiatives using analytics to gain insights to optimize strategies and assess against goals alongside digital and editorial teams.
- Partner across the marketing team to analyze marketing best practices and gather customer and market insights to inform successful strategies, increase customer conversions, and generate more qualified leads.
- Extract key insights from analytic reporting with digital marketing team for future campaign development and go-to-market strategies. Make recommendations for strategic shifts and tactics.
- Ensure cohesive content and branding across channels.
- Collaborate with email, SMS, paid digital, social and web teams to design, execute and test demand generation campaigns across digital channels (email, social media, content marketing, paid search, etc.) to drive qualified leads and increase product awareness.
- Present ideas and final deliverables to internal and external teams and communicate with senior leaders of the team about results and recommendations for product strategies, tactics and budgets.
- Stay informed on industry marketing and advertising trends for product and services promotion, incorporating relevant insights into future planning.
- Brand Advocate
- Target Audience Development, Customer Journey Creation, Customer Behavior Analysis, Customer Acquisition and Retention Planning
- Omni-channel Marketing Strategy Development & Execution
- Marketing Research; Customer Insights, Trends, Analysis and Reporting
- Campaign Budget Management
- Copywriting and Creative Direction
- Bachelor’s degree in marketing, business, or related field
- A master's degree in a relevant field will be advantageous.
- Experience working at an agency preferred.
- 3+ years of experience executing successful product marketing campaigns, preferably product marketing experience in the SaaS industry.
- Firm grasp of developing strategic product marketing campaigns.
- Proven success in executing lead generation campaigns.
- Deep understanding of market trends and product lifecycles.
- Understanding of emerging marketing technologies and strategies.
- Ability to translate technical functionality into key messaging that effectively conveys the benefits to end-users.
- Metrics-driven and analytical with an eye for creativity; proven ability to prioritize, drive, and achieve results under time pressure.
- Experience presenting strategies, results and optimizations to key stakeholders.
- Excellent written and verbal communication skills and the ability to sell ideas through creative and innovative storytelling.
- Experience with CRM, marketing automation, content and project management tools (Microsoft Dynamics, Miro and Smartsheet preferred).
- Team player: works within a fast-paced team environment to ensure goals are met or exceeded; strong project management and ability to collaborate with internal stakeholders to achieve desired outcomes.
- Proficient with Microsoft Office; strong Word, Excel, PowerPoint, and email (Outlook) required.
- Experience in the Adobe Creative suite (Photoshop, InDesign, and/or Illustrator) or similar preferred
We hugely value, invest in and are devoted to the constructive culture that we’ve built and work on every day at NACS. Almost everything we do requires broad, multi-department collaboration to ideate and execute creative initiatives that deliver compelling value to our members and our industry. What that requires is a relatively flat organizational structure that empowers teammates at different levels from all departments to constructively engage and support each other. Titles really don’t matter in such an organization. What matters is a culture of constructive behaviors that relishes divergent perspectives to craft well thought-out initiatives and then come together to execute them. NACS Values:
- Do the right thing
- Focus long term
- In their terms
- Be fiscally responsible
- Strive for excellence
The NACS Culture is highly collaborative, and we are better when we are together. NACS is a culture that believes in working together from the office. All employees have their own office.
- Comprehensive Benefits Package
- Salary commensurate with experience
- Immediate opening
- Approximately 5-10% travel is required for attendance at select NACS events
- In-Office Position with 10 Work from Anywhere (WFA) Days Per Calendar Quarter and Flexible Personal Needs Policy
- Metro Accessible – 2 blocks from King Street metro in Alexandria, VA
Interested candidates should send cover letter, resume and salary requirements to NACS Human Resources, at careers@convenience.org.
NACS is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status.