Meet other HR leaders within the convenience and retailing industry to ignite bright ideas and exchange insights into the top-of-mind issues in our industry. Forge lasting connections with other attendees and share innovative solutions to stay on top of your current challenges throughout the year.
Registration for the 2026 NACS HR Forum will open soon! Sign up today to be notified once registration is open and save your seat amongst other HR leaders within the convenience and fuel retailing industry.
The NACS Human Resources Forum educates and connects HR professionals specifically working in the convenience retailing industry. Attendees benefit from engaging presentations on topics vital to their job, case studies that can generate new ideas and valuable opportunities to build relationships with peers.
Here’s what you can expect when you attend:
Exceptional Content: We provide custom-made, high-level content that fosters a fruitful dialogue among participants.
Working Group Discussions: Engage in in-depth discussions on how HR can innovate within recruiting, retention, and development.
Legal and Data-driven Insights: Sessions are delivered by legal counsel and focus on new laws and regulations that impact the convenience industry; exclusive NACS data on compensation and hiring is also presented.
Lasting Relationships: Attendees build a strong peer network that can function as a personal board of advisors to help with work issues and opportunities throughout the year and in years to come.
HR Solutions: First-hand look at HR solutions and technologies via a curated list of HR partners who will help prepare you for the future of work.
CEU credits: Participants will receive CEU credits from HRCI and SHRM.
Attend the NACS HR Forum and leave with the toolkit you need to deliver next-level HR value.
For any questions or to request more information, please contact:
Brandi Mauro
Education Program Manager
bmauro@convenience.org
(703) 518-4223


NACS has been approved to offer credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
NACS is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
"As an HR leader in our industry, I attend the NACS HR Forum because it is a great place to network and meet new people who are facing and dealing with the same issues as I am—plus, all the legal updates keep me out of trouble and in compliance! Lastly, it is great to hear from peers I have known for a long time, sharing insights near and dear to their hearts and the companies they represent."
– Kurt Weigel - Weigel's Stores, Inc.
The 2026 NACS HR Forum will take place March 16–18 in Louisville, KY.
The event will begin at 2:30 PM ET on Monday, March 16, and conclude by 11:30 AM ET on Wednesday, March 18.
Please check back often for the latest session details and speaker updates.
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2:30 - 2:45 PM
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Opening Remarks
Julie Jackowski, Former NACS Chair
Moderator Julie Jackowski will kick off the 2026 NACS HR Forum by highlighting key themes, goals, and HR's evolving role in the convenience industry.
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2:45 - 3:00 PM
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Vendor Introductions
NACS HR Forum Sponsors
We’re excited to welcome our event partners to the stage, where they will share insights into their products and services designed to support and enhance HR operations for your organizations.
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3:00 - 4:00 PM
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Compliance in Motion: Hot Topics for 2026
Julie Jackowski, Former NACS Chair
Session Description >>
Kick off the HR Forum with a fast-paced, interactive session that tackles the most pressing legal issues impacting HR leaders today. Our moderator, Julie, will guide you through key updates on AI applications in the workplace, ADA and disability compliance, and E-Verify/ICE readiness. You’ll leave with: A clear understanding of emerging legal risks and trends; Practical steps to strengthen compliance in your organization; and Insights from peers during roundtable discussions.
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4:00 - 4:15 PM
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Networking Break
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4:15 - 5:00 PM
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Looking Ahead: Workforce Lessons from 2025
NACS Research
Session Description >>
The labor market continues to shift, and understanding the forces shaping 2025 is essential for HR leaders. After years of volatility, marked by wage pressures, talent shortages, and evolving workforce expectations, what’s different this year? In this session, the NACS Research team will break down the latest macroeconomic labor trends, share fresh insights from NACS 2025 Talent Insights survey, and highlight what these changes mean for the convenience industry. Walk away with actionable insights to navigate today’s labor challenges and prepare for what’s ahead.
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5:00 - 5:30 PM
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Breakouts by Topic
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5:30 - 5:45 PM
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Day One Wrap-up
Julie Jackowski, Former NACS Chair
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6:00 - 7:00 PM
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Opening Reception
Join us for an evening of appetizers, drinks, and connections. Location will be announced soon!
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8:00 - 8:30 AM
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Breakfast
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8:30 - 8:45 AM
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Day Two Kickoff
Julie Jackowski, Former NACS Chair
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8:45 - 9:30 AM
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From Task to Trust: Why Connection Beats Transaction
Melanie Disney, Director of Human Resources, EZ Stop/Calloway Oil Company
Session Description >>
In today’s fast-paced, screen-driven workplaces, many leaders fall into the trap of running transactions instead of building connections. The result? Rising disengagement,higher turnover, and teams that do the bare minimum. In this session, we’ll explore the cultural and technological trends that push leaders away from authentic connection—and practical ways to reverse it. You’ll walk away with simple, actionable tools to transformeveryday interactions into moments of trust, loyalty, and engagement.
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9:30 - 10:15 AM
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Selling Your Benefits
Laura Varn, Founder, Laura Varn and Associates
Session Description >>
Learn how to position your benefits package as a competitive advantage. This session explores strategies for communicating value to employees, demonstrating ROI to leadership, and highlighting unique perks that drive engagement and retention. Walk away with practical tips and real-world examples to make your benefits program stand out.
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10:15 - 10:30 AM
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Networking Break
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10:30 - 11:15 AM
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Breakouts by Store Size
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11:15 - 12:00 PM
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L&D Reimagined for Growth and Retention
Session Description >>
How can L&D move beyond traditional training programs to create meaningful career development opportunities and stronger leaders? This session dives into fresh approaches by leveraging AI for smarter learning, developing structured career pathways, and reimagining store manager development. With insights from hospitality and hotel training models, you’ll leave with practical ideas to strengthen your people strategy and future-proof your workforce.
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12:00 - 1:00 PM
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Lunch
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1:00 - 1:45 PM
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Level Up Learning: How Circle K Uses Gamification to Transform Training
Kristian Planke Styrmo, Director Strategic Projects North America, Circle K
Session Description >>
Discover how Circle K is redefining employee engagement through gamified training. In this case study, you’ll learn how the retailer integrated game mechanics into its learning programs to boost participation, improve knowledge retention, and drive measurable business results. The session will cover: Why gamification works in today’s workforce; Circle K’s approach to designing and implementing gamified learning; and Lessons learned and best practices for scaling across multiple locations.
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1:45 - 2:30 PM
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Show & Share: HR’s Favorite Tech Tools
Session Description >>
What apps and platforms are HR leaders using to get things done faster and better? In this interactive session, participants will showcase their favorite tech tools—from AI-powered design and presentation software to platforms that support communication, productivity, and training. Expect to walk away with a list of must-try tools to bring back to your team.
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2:30 - 3:00 PM
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Networking Break
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3:00 - 5:00 PM
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AI in Action Workshop
Session Description >>
Explore how AI can transform HR and learning strategies in this interactive workshop. Using real-world case studies from retailers, participants will see practical examples of AI in action. Then, in a hands-on session, attendees will apply these tools themselves, experimenting with approaches that can be implemented immediately in their own organizations. Walk away with actionable insights, new ideas, and strategies to leverage AI for stronger people and business outcomes.
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5:00 - 5:15 PM
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Day Two Wrap Up
Julie Jackowski, Former NACS Chair
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6:00 - 7:00 PM
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Evening Networking Activity
HR Forum attendees are invited to an evening of networking and fun! Details coming soon!
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8:00 - 8:30 AM
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Breakfast
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8:30 - 8:45 AM
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Day Three Kick-off
Julie Jackowski, Former NACS Chair
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8:45 - 9:30 AM
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Harnessing EQ for HR Success
Session Description >>
Learn how emotional intelligence can elevate HR leadership and strengthen team performance. This session provides practical strategies to improve self-awareness, foster empathy, and enhance collaboration across your organization.
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9:30 - 10:30 AM
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Simplicity in Multi-Generational Teams: How to Attract and Retain Talent of All Ages
Matt Havens, Founder, Matt Havens Speaking
Session Description >>
In this engaging, entertaining, and actionable presentation, Matt Havens will bring decades of experience helping organizations navigate generational differences to audiences looking to finally understand how to truly engage each other and how to simplify (not complicate) the solutions.
Attendees will learn how to understand, recognize, and resolve their generational issues by harnessing the power of Simplicity.
What attendees come away with:
- Tools for replacing the complicated five-generation model with a workable dichotomy between older, more experienced workers and their younger, less-experienced counterparts.
- An understanding of the key cultural, technological, and social changes that have conspired to create a disconnect between team members from these two groups.
- Practical strategies for reducing complexity and maximizing action capital.
- Methods for navigating and thriving in change across age-diverse groups.
- Tactics for hiring and retaining the best talent, regardless of their age.
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10:30 - 10:45 AM
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Networking Break
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10:45 - 11:15 AM
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Breakouts: Final Connections & Reflections
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11:15 AM
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Closing Thoughts
Julie Jackowski, Former NACS Chair
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Meet the speakers lined up to present at the 2026 NACS HR Forum. Check back often for updates.
Show Bio...
Matt Havens is an international keynote speaker, former corporate leader, son of a comedian, and firm believer we overcomplicate work by overthinking the solutions. Matt’s high-energy, engaging presentations deliver insightful, actionable strategies – all with a surprisingly entertaining twist.
With 14 years of leadership experience in finance, sales, and customer service at a multi-billion dollar company, Matt gained invaluable in-the-trenches experience that informs his approach to solving business challenges and ensures his message relates with his audiences. Whether tackling change management or building dynamic team cultures, Matt has done it firsthand – including leading a massive strategic overhaul which transformed one of America’s most iconic brands.
Those experiences also taught Matt something was missing in the working world. As the son of a headlining comedian, Matt grew up in the back room of comedy clubs around the world, where he witnessed the infectious impact of laughter. He believes business growth and fun don’t have to be mutually exclusive – a philosophy which has made him a trusted partner for organizations like RE/MAX, Lockheed Martin, Baker Tilly, and Allstate, as well as countless government and industry associations from nearly every trade.
Matt doesn’t just speak about personal and professional growth – he lives it. He recently checked off a major bucket list item by completing an Ironman triathlon, cheered on by his wife and twin daughters. They currently reside in Dallas, TX.
Read bio >>
Julie joined Casey's in 1994 as Legal Counsel as its first employment law counsel. She became Vice President of Human Resources/Legal Counsel in 2003 with oversight, in part, of the departments of Human Resources, Payroll, and the Child Development Center. In 2010, Julie was promoted to Senior Vice President, Corporate General Counsel and Human Resources. In August of 2015, her area of focus changed slightly to align with her last position of Chief Legal Officer and Corporate Secretary where she oversaw the Company’s legal, compliance, regulatory and risk areas housed primarily in the departments under her direct supervision of Legal, Enterprise Risk Management, Risk Management (including Worker’s Compensation, Security and Food Safety), and the Project Management Office. She also served as the Company’s secretary with oversight of SEC compliance and coordination of Board matters. Julie served on the NACS Board of Directors for many years culminating with the position of Chairman from 2020-2021.
Before joining Casey's, Julie was an attorney for Shearer, Templer, Pingel &Kaplan. Julie has been active in a number of organizations including the Association of Corporate Counsel (Iowa Chapter), Iowa State Bar Association (past chair of the Corporate Counsel Section), Drake University Law School Board of Counselors and Delta Theta Phi International Law Fraternity, where she served four years as its president. She currently serves on the non-profit Boards for the Wildwood Hills Ranch of Iowa, the James Arthur Albert Foundation, and the Affiliated House Corporation of Gama Phi Beta at Iowa State University. She is also a board member of SuckerPunch Gourmet LLC.
Julie earned a J.D. from Drake University Law School and a B.A. in political science from Iowa State University. She and her husband Tom are the parents of four children and 1 granddaughter.
About Casey’s: Headquartered in Ankeny, Iowa, Casey’s General Stores, Inc. operates more than 2,400 convenience stores in 16 Midwestern states. Casey’s offers self-service fuel, a wide selection of grocery items and an array of freshly prepared food items. Among the most popular of Casey’s prepared food are its made-from-scratch pizzas, donuts, subs and sandwiches. Casey’s operates from three company distribution centers, enabling an approximate delivery of 90% of in-store products as well as 55% of fuel.
Read bio >>
Couche-Tard is a global leader in convenience and mobility, operating in 29 countries and territories, with close to 17,000 stores, of which approximately 13,000 offer road transportation fuel. With its well-known Couche-Tard and Circle K banners, it is one of the largest independent convenience store operators in the United States and it is a leader in the convenience store industry and road transportation fuel retail in Canada, Scandinavia, the Baltics, Belgium, as well as in Ireland. It also has an important presence in Luxembourg, Germany, the Netherlands, Poland, as well as in Hong Kong Special Administrative Region of the People's Republic of China. Approximately 146,000 people are employed throughout its network.
Since 2022, Kristian has been a Director of Strategic Projects in North America with Circle K. He is responsible for identifying and executing high impact people and operations related projects across all North American Business Units with focus on improving store performance, team engagement and employee retention.
Kristian was responsible for the global roll out of gamified training across all stores in Europe, US and Canada. For this effort Circle K was awarded Best HR Technology Strategy by HR Excellence awards and was featured on the cover of NACS magazine in 2021.
Read bio >>
Laura Varn has more than 25 years of executive leadership experience in the energy industry, focused on Human Relations and Corporate Communications.
As the former VP of People & Culture and Communications and as a member of the Parkland USA executive leadership team, she helped grow the US division tenfold, growing the employee base from 300 to 3000 via 20 acquisitions and organic growth, while building the US HR and Communications divisions from scratch and shaping the culture and systems.
Previously, she served as an executive with South Carolina's largest electric utility and also served in leadership roles with Delta Air Lines and Southern Company. She served as a spokesperson for the 1996 Centennial Olympic Games in Atlanta with MARTA.
Varn is a Past Chairman of the Board of the Charleston Metro Chamber of Commerce. She is an Aspen Institude Liberty Fellow, a Leadership South Carolina alumnus, a 40 Under 40 award winner and serves on several community boards.
She retired from Parkland USA and formed Laura Varn & Associates to help energy companies solve their HR and communications challenges.
The NACS Human Resources Forum educates and connects HR professionals specifically working in the convenience retailing industry. Access the 2024 attendee list (PDF) to see who joined the forum in the past. Register now for the 2025 NACS HR Forum and ensure you are part of the conversation!
Sign up below to be notified about the 2026 NACS HR Forum scheduled to take place March 16-18, 2026 in Louisville, KY. More details coming soon.
Registration Pricing:
NACS Retail Member - $1,499
NACS Retail Non-Member - $2,500
There are a limited number of seats for supplier partners. For supplier registrations, please contact Anna Serfass at aserfass@convenience.org.
All 2026 Human Resources Forum events and accommodations will take place at:
The Galt House Hotel
140 N Fourth St
Louisville, KY 40202
(502) 589-5200
All attendees are responsible for booking and guaranteeing their own hotel accommodations.
NACS Group Rate: West Tower Deluxe Guestroom rate is $209 plus tax per night and East Tower Executive Suite is $229 plus tax per night.
Hotel Reservation Deadline: Friday, February 13th, 2026
NACS has negotiated a group rate of $209/229 night + tax on your behalf. All charges and hotel reservations are the responsibility of the guest. A form of payment will be required when booking your hotel accommodations. Confirmation numbers will be provided by the Galt House Hotel immediately following confirmation of your reservation.
Hotel reservation link coming soon...
Attendees must book their own flight accommodations. The cost of flights and ground transportation are not included in the event registration fee.
Louisville International Airport (SDF)
For questions regarding hotel or travel accommodations, please contact:
Anna Serfass
Registration and Meetings Manager
aserfass@convenience.org
+1 703.518.4243
The 2026 NACS HR Forum will include opportunities for attendees to visit with HR partners. We are looking for partners with HR solutions and technologies to help prepare the industry for the future of work.
If you are a vendor and are interested in participating in the 2026 NACS HR Forum, please reach out to Keonna Sims at ksims@convenience.org to discuss available opportunities to engage with this audience.