The most trusted convenience retail industry source for human resources data is accessible through the NACS State of the Industry Talent Insights Dashboard®.
This interactive digital tool delivers survey-based benchmarking and analysis on compensation, turnover, benefits and recruitment, serving as a vital resource for HR professionals seeking industry-specific guidance.
Dashboard users can access detailed data and analysis in key areas such as:
- Salaries: Annual base salaries and dollar values for 16 executive-level positions, 13 operational positions and 10 store-level positions.
- Benefits: Health insurance and other benefits programs offered by convenience retailers.
- Turnover: Metrics for corporate, operational and store-level employees and 30-/60-/90-day turnover rates.
- Recruitment and Retention: The amount and types of screening, assessments and interviews, as well as metrics on the cost to hire, acceptance rates and absenteeism.
For nearly 50 years, NACS has served as the industry’s trusted resource for compensation and benefits data. The survey that powers the Dashboard confidentially collects HR-related benchmarks from more than 100 convenience retail companies that represent more than 50,000 stores of all sizes and over 315,000 employees.
Users can purchase the past 12 months of data. For a deeper dive and historical analysis, users can also purchase the past five years of data.
1 Year of Data
(includes excel download of current year's data)
5 Years of Data
(includes excel download of current year's data)
NACS Member Price:$699.00
Non-Member Price:$999.00
Become a member today >
Submit your retail company's HR data and receive complimentary, early access to 1 Year of Data in the Talent Insights Dashboard. Learn more about how to participate.
Upon purchase, you will receive immediate access to the Talent Insights Dashboard through your online NACS account. The link will be available under My NACS–My Purchased Content. Each purchase provides enterprise-wide access to the Dashboard. Also, any member of your company account will see the Dashboard under “My Purchased Content” in their account.
Orders are processed in real-time in your shopping cart. Once an order is placed, it cannot be cancelled. NACS will refund any payments made in error.
If you experience technical issues processing your order, please send an email to soiorders@convenience.org.
The NACS State of the Industry Talent Insights Dashboard® and all data therein is/are exclusive property of The National Association of Convenience Stores (NACS) and contains valuable proprietary information of NACS (unless otherwise specified). NACS retains all copyrights to all content under 17 U.S.C. Section 106, and such content is protected by U.S. and international law. The report and all contents may only be disseminated to those who have purchased the report and their employees who have a need for the information contained in it. Any reproduction, preparation of derivative works, distribution, public performance or display, disclosure, and/or use of all, or any portion, of the materials in any form or medium, including without limitation, posting any material on a website, sharing in a webinar or distributing copies of any material to customers, without specific written authorization from NACS is strictly prohibited.
© 2025 National Association of Convenience Stores. All Rights Reserved
For more information or questions, contact:
Chris Wise
Research Analyst
cwise@convenience.org