Today’s dynamic landscape requires both agility, and a balance of efficiency and effectiveness that can free up resources and fuel new growth. Success requires knowing where you must invest in technology and how to harness data to deliver targeted, personalized offerings and customer experiences—it’s essential to winning trips and edging out the competition.
What’s next and how can you get there faster? For more than 50 years, the convenience and fuel retailing industry has relied on the NACS State of the Industry Report® to answer this question and more. This report will help you:
- Understand the ‘big picture’ with data and analysis on economic, market and shopper dynamics.
- Maximize effectiveness and profitability with insider access to aggregate financial, operational and category data from more than 31,000 convenience stores across the United States.
- Benchmark against top performers in the industry and determine key drivers to their success.
- Print Version- provides more opportunities to share insights and collaborate with colleagues
- Industry Overview – Highlights critical findings and actionable recommendations from veteran industry analysts
- The Convenience Shopper – Provides valuable consumer insights from NACS Convenience Voices® service
- Regional Performance – Comprehensive regional data is available in this year’s printed report
- Data Visualizations – Get the insights you need at a glance with compelling charts, graphs and tables that illustrate key trends and patterns
- Category Studies – Deep dive into mainline and subcategory performance data across a broad spectrum, including motor fuels, grocery, tobacco, foodservice and more
- Convenience & Fuel Retailers: Stay one step ahead with data and analysis that saves you time and money. Get a behind-the-scenes look at aggregate competitor data in critical areas, including financials, store operations, merchandising, foodservice, fuels and more.
- Suppliers to Convenience Retailers: Streamline R&D resources with targeted insights that will help you discover your next big product innovation or development opportunity.
- Investors, Real Estate Developers, Appraisers, Management Consultants: Find out why investment partners and consultants like you are getting behind the $900B convenience industry and adding convenience to their investment portfolios. Get savvy quickly and accurately, with industry overviews, industry financial performance data and market performance comparisons.
- NACS/NIQ TDLinx Convenience Store Census – Developed by NIQ, TDLinx is the premier source of retail/on-premise channel information, and endorsed by NACS, the Convenience Store Census offers universally accepted counts and classifications of businesses in the convenience and fuel retailing channel. Find it inside the NACS State of the Industry Report.
- NACS State of the Industry Compensation Report Access License – A complementary piece to the NACS State of the Industry Report®, get the latest data and analysis to improve your recruitment strategy. Learn how the top brands attract and retain the best talent to accelerate innovation.
- Upon purchase of this print version, the report will be shipped within two business days of the order.
NACS has compiled and presented performance data for the U.S. convenience store industry since
1969. For more than 50 years, NACS has invested significant resources in its State of the Industry initiatives and has partnered with best-in-class providers to deliver insightful, useful information that will help readers maximize their effectiveness and profitability. All figures in this report, except where noted, are based on data submitted by retail companies participating in the annual NACS State of the Industry Survey.
The NACS State of the Industry Report® and all data therein is/are exclusive property of The National Association of Convenience Stores (NACS) and contains valuable proprietary information of NACS (unless otherwise specified). NACS retains all copyrights to all content under 17 U.S.C. Section 106, and such content is protected by US and international law. The report and all contents may only be disseminated to those who have purchased the report and their employees who have a need for the information contained in it. Any reproduction, preparation of derivative works, distribution, public performance or display, disclosure, and/or use of all, or any portion, of the materials in any form or medium, including without limitation, posting any material on a website, sharing in a webinar or distributing copies of any material to customers, without specific written authorization from NACS is strictly prohibited.
© 2023 National Association of Convenience Stores. All Rights Reserved.
1. What is included with my purchase?
One printed version of the NACS State of the Industry Report® of 2022 Data by NACS to the address given by the purchaser.
2. If I purchase the license to view the NACS State of the Industry Report®, can I distribute it to my peers and colleagues?
The NACS State of the Industry Report® of 2022 Data is copyright protected, content within cannot be duplicated, transformed, or distributed externally without express written permission from NACS.
3. Is the NACS State of the Industry Data Archive available for purchase?
Yes, the NACS State of the Industry Data Archive has been re-engineered and is now available in a subscription based, online, dashboard-style format. The archive is available to both retailer and supplier members and includes either a five- or ten- year view of historical data. The archive is interactive and allows users to filter available years of data, and select the metrics they are most interested in. In addition, the archive offers data visualizations for topline metrics in several categories. Data archive subscriptions are enterprise licenses so all company employees can gain access. Subscribing to the SOI Data Archive is the only way to procure SOI data in an excel format.
4. How can I determine the status of my order?
Any questions on orders can be emailed to soiorders@convenience.org. Responses will be provided within the same or next business day.
5. What should I do if I experience technical difficulties processing my order?
Please send an email to soiorders@convenience.org.
6. Can I cancel my order?
Orders are processed in real-time in our shopping cart. Once an order is shipped it cannot be canceled. NACS will of course refund any payments made in error. Please send any inquiries to soiorders@convenience.org.
7. Do I need an account in order to complete a purchase?
If you are not currently in our database, you can check out as a ‘guest’. Your contact information will be required for billing and fulfillment purposes.
8. Do retail companies who contributed data to the NACS SOI Survey get a complementary access license?
No, retailers that participate in the SOI data collection process receive two digital licenses to access the report online. Please visit www.convenience.org/soisurvey for more information. The survey for the SOI of 2022 Data is already closed.
A detailed, electronic Product Description and sample Executive Summary are available upon request.
For more information or questions, contact:
Doug Spencer
Director, NACS Solution Center
dspencer@convenience.org
(703) 518-4293
For questions about the data collection, custom data requests and report content, contact:
Chris Rapanick
Director, Business Development, Research
crapanick@convenience.org
(703) 518-4253