Purchase the Latest NACS State of the Industry Report®
The convenience and fuel retailing industry’s premier benchmarking tool and the most comprehensive collection of data and trends. Discover what’s next and how to get there faster.
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The convenience and fuel retailing industry’s premier benchmarking tool and the most comprehensive collection of data and trends.
Please note that data license purchases are not refundable.
Beginning in 2020, all distributed NACS copyrighted materials will be DRM protected; whereby only authorized viewers are granted access to the content through their NACS (Convenience.org) login. Once a user gains rightful access to the content, that material will hereby be protected from sharing, duplication, printing, editing, etc. without the need for plug-ins or additional apps.
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Buy More, Save More: Discounts on multiple licenses are automatically applied in your cart – see quantity pricing.
What Is It
Today’s dynamic landscape requires agility, a balance of efficiency and effectiveness that can free up resources and fuel new growth. Success requires knowing where you must invest in technology and how to harness data to deliver targeted, personalized offerings and customer experiences—it’s essential to winning trips and edging out the competition.
What’s next and how can you get there faster? For more than 50 years, the convenience and fuel retailing industry has relied on the NACS State of the Industry Report® to answer this question and more. This report will help you:
Format & Features
Who It’s For & How They Benefit
NACS has compiled and presented performance data for the U.S. convenience store industry since
1969. Over the last 50 years, NACS has invested significant resources in its State of the Industry initiatives and has partnered with best-in-class providers to deliver insightful, useful information that will help readers maximize their effectiveness and profitability. All figures in this report, except where noted, are based on data submitted by retail companies participating in the annual NACS State of the Industry Survey.
Intellectual Property Rights
The NACS State of the Industry Report® and all data therein is/are exclusive property of The National Association of Convenience Stores (NACS) and contains valuable proprietary information of NACS (unless otherwise specified). NACS retains all copyrights to all content under 17 U.S.C. Section 106, and such content is protected by US and international law. The report and all contents may only be disseminated to those who have purchased the report and their employees who have a need for the information contained in it. Any reproduction, preparation of derivative works, distribution, public performance or display, disclosure, and/or use of all, or any portion, of the materials in any form or medium, including without limitation, posting any material on a website, sharing in a webinar or distributing copies of any material to customers, without specific written authorization from NACS is strictly prohibited.
© 2021 National Association of Convenience Stores. All Rights Reserved.
1. What is included with my purchase?
Purchasers of the digital report license will have immediate access to access the DRM-protected .pdf through their My Profile tab on convenience.org.
2. If I purchase the license to view the NACS State of the Industry Report®, can I distribute it to my peers and colleagues?
The NACS State of the Industry Report® of 2020 Data is sold as a secured, locked PDF file. All content within is copyright protected and cannot be printed, duplicated or transformed without express written permission from NACS.
3. Is the NACS State of the Industry Data Archive available for purchase?
No, the NACS State of the Industry Data Archive is not available for purchase. If you would like to receive a custom data analysis, please contact the NACS Research team at firstname.lastname@example.org for details.
4. How can I determine the status of my order?
Any questions on orders can be emailed to email@example.com. Responses will be provided within the same or next business day.
5. What should I do if I experience technical difficulties processing my order?
Please send an email to firstname.lastname@example.org.
6. Can I cancel my order?
Orders are processed in real-time in our shopping cart. Once an order is placed it cannot be cancelled. NACS will of course refund any payments made in error. Please send any inquiries to email@example.com.
7. Do I need an account in order to complete a purchase?
If you are not currently in our database, you can check out as a ‘guest’. Your contact information will be required for billing and fulfillment purposes.
8. Do retail companies who contributed data to the NACS SOI Survey get a complementary access license?
YES – please visit www.convenience.org/soisurvey for more information. The survey for the SOI of 2020 Data is already closed.
A detailed, electronic Product Description and sample Executive Summary are available upon request.
For more information or questions, contact:
Director, Products and Services
For questions about the data collection, custom data requests and report content, contact:
Director, Business Development, Research
The Association for Convenience & Fuel Retailing