Skimming and Payments Security

Approximately 39 million Americans fill-up every day and fuel dispensers have become one of many targets for thieves looking to steal credit and debit card information by "skimming," an aggressive tactic used to illegally obtain consumer card data for fraudulent purposes.

Since 2008, NACS and Conexxus have offered convenience and fuel retailers the resources and tools they need to proactively initiate and maintain effective payment security procedures that help reduce the occurrence of skimming.

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Contacts

NACS and Conexxus are available to provide the industry and the media with information about skimming and payments security.

For media and general inquiries, contact:

Jeff Lenard
VP, Strategic Industry Initiatives
(703) 518-4272
jlenard@convenience.org

For convenience and fuel retailing industry inquiries, contact:

Paige Anderson
Director, Government Relations
(703) 518-4221
panderson@convenience.org

Doug Spencer
Director, Products and Services
(703) 518-4293
dspencer@convenience.org

Conexxus members collaborate on current and future industry challenges and innovations. Its Data Security Working Group offers guidance and resources to help convenience and fuel retailers protect their operations against data security threats. For more information about Conexxus, email info@conexxus.org.

Fuel Pump Skimming

Podcast: Skimming, Shimming, Shamming, Etcetera
Feb 2019
Find out how skimmers, shimmers, and shammers target fuel pumps and how retailers can protect themselves and their customers.

Protecting Consumers from Skimmers
How real is the threat of having your credit card cloned by a skimmer, and what are retailers doing to protect their customers?

Protecting Payment Card Data at Your Dispensers (PDF)
This PDF guide provides informed suggestions on enhancing the payment card security of unattended payment terminals at fuel dispensers.

WeCare Data Security Program
Developed by NACS and Conexxus, the WeCare Data Security Program provides simple guidelines designed to reduce the risk of card breaches at convenience store operations.

Recorded Webinar:
Visa and Conexxus - Fuel Fraud
November 27, 2018
In this Conexxus-hosted webinar, Visa provides an overview of AFD fraud trends, why fraud is accelerating at the pump, fraud rate changes, how to spot a skimmer and other potential criminal activities.

Recorded Webinar:
Defending the Island: A Guide to Reducing the Risk of Skimming
December 17, 2015
A webinar outlining the steps every fuels retailer should be taking to stop this crime.

Cyber Threats

Remote Access Compliance & Responsibilities (PDF)
This paper is written to help educate and inform the retail petroleum industry store operator/small merchant about cybersecurity issues and to help raise awareness about the importance of these issues.

ATM Skimming

ATM Skimming Detection & Deterrence Guide (PDF)
This quick reference guide outlines steps you can take to prevent ATM skimming.

Recorded Webinar: Protecting Retail ATMs
September 15, 2016
Conexxus and the National ATM Council have jointly developed a guide focused on preventing and detecting ATM skimming in a convenience store environment.

Products

Skimming Prevention and Detection E-Learning Training
Ready Training Online’s (RTO) Skimming Prevention and Detection online training module for store employees and managers covers the definition of skimming, as well as the impact skimming attacks have on businesses. Through real-world scenarios, employees are shown the important role they play in preventing skimming occurrences.

The online Skimming Prevention and Detection training is available to current RTO subscription customers at no additional cost, as well as being offered through the NACS eLearning Store. Additionally, consumers can seek more information, including a preview of the skimming training, by visiting the Ready Training Online website.

WeCare Tamper-Evident Decals
Tamper-evident labels can help retailers identify potential security breaches, such as skimming devices illegally inserted at fuel dispensers or other unattended PIN-entry devices. Use NACS Member Coupon Code (at checkout): NACS0001.

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SkimDefend App
Powered by Pinnacle Corporation, the SkimDefend App is to be used in coordination with WeCare Tamper-Evident Decals to track any/all pump (CRIND) intrusions.