NACS Membership Terms & Conditions

NACS reserves the right to refuse or cancel a membership in NACS at any time and for any reason. If NACS refuses a new or renewing membership, organizations will be offered a refund for the remaining portion of their membership at the time of termination. 

NACS Membership Cancellation by Member Organization

Membership cancellation requests received within 3 days of joining may be eligible to receive a full refund less a $75 service fee with the following conditions: 

  • If organizational/individual accounts tied to the membership have downloaded/accessed/viewed any of the available documents, courses or training online via convenience.org or mail, the refund will be allocated minus the current non-member rates for any resources downloaded/viewed online or received via mail as part of NACS member benefit. 

  • Cancellations will be accepted via email and must be received by the stated cancellation deadline. Cancellation requests received more than 3 days after application approval will not be eligible for a refund.  

  • All refund requests must be made by the organization’s primary contact or credit card holder. Requests must include the name of the organization, card holder, and/or transaction number. 

  • Supplier membership can be cancelled at any time by requesting such cancellation in an email to nwalbe@convenience.org. Any membership cancellations that take place more than 3 days after purchase of a membership will not receive any refunds, however all membership-related listings, benefits, and values will be cancelled. 

  • Retailer memberships can be cancelled at any time by requesting such cancellation in an email to adean@convenience.org. Any membership cancellations that take place more than 3 days after purchase of a membership will not receive any refunds, however all membership-related listings, benefits, and values will be cancelled. 

  • The above policies apply to all NACS memberships unless otherwise noted in membership materials. Please read all individual materials thoroughly for any specific policies.  

NACS Membership Benefits and Renewal Cycles   

Membership operations and rates are determined by the NACS Retail Board of Directors. For more information please visit Article 2 of the NACS constitution and bylaws.  In summary,  

  • Access to NACS member benefits become available immediately when both 1) Application is approved, and 2) Dues have been paid. NACS member benefits are available to all contacts affiliated with the member company in good standing. 

  • NACS membership cycles are based on the calendar year and run January to December.  

  • Renewal notices for the next year will be sent prior to December 31st of the current year and all memberships not renewed by December 31st will be considered expired.  

  • A 90-day grace period is offered to ensure access to member benefits remain available while renewal forms are processed. At the end of 90 days, on March 31st, all expired memberships will be terminated, removing access to all benefits for all contacts associated with the terminated membership.  

  • Rejoining after your membership has been terminated does not require a new application approval. Memberships will be reinstated immediately upon payment of dues.  

  • Companies who join for the first time or after an extended period of non-membership will expire on December 31st of the join year. However, access to member benefits will not terminate for non-payment after the 90-day grace period (March 31st) and will be in good standing for 12 months after their join date.  

  • Companies who join for the first time or after an extended period of non-membership will be offered a proration off their first renewal dues payment equal to the number of months they were not members the year they joined. With the redemption of the prorated dues payment, the member will then be moved to the calendar year cycle – expiring on December 31st and terminating for non-payment on March 31st.  

  • Companies who join or renew in in October, November, or December will be in good standing until December 31st of the following year.  

NACS Users & Attendees  

NACS has additional terms and policies related to code of conduct and use of NACS websites, products, services, and events. Please review the additional information available in the links below.