NACS State of the Industry® Talent Insights Survey (formerly Compensation Survey)

The 2024 NACS Talent Insights Survey is now closed.

Wages and benefits are the greatest expense to your store’s bottom line. How can you make sure that your offer is competitive and that you are attracting and retaining the top talent? By submitting your data you can benchmark against industry averages to see how you measure up, where you are excelling, and what strategies you can use to improve your business through your greatest assets, your people.

Build a Competitive Compensation Strategy

In 2023, NACS transformed the former Compensation Report into a dynamic and user-friendly HR tool called the NACS State of the Industry® Talent Insights Dashboard, which provides critical benchmarking data and up-to-date standards in the key human resource categories of compensation, turnover, benefits, and recruitment. The dashboard breaks down the newest available information in the convenience industry and is considered an essential guide for HR professionals.

Member organizations find the NACS SOI Talent Insights Dashboard essential for:

  • Building the case for changes to their compensation structure, benefits packages, training, etc.
  • Improving how they make compensation decisions
  • Showing proof for or validating changes to their compensation structure
  • Benchmarking the most important compensation metrics by region and company size

For nearly 40 years, companies have relied on NACS HR data for:

  • Salaries: Includes annual base salaries, other compensation, and wage increases
  • Turnover: Displayed by position, firm size, and length of service
  • Benefits: Medical, health care cost as a percentage of payroll, percentage of enrollment,  and company contribution
  • Recruitment & Retention: New hires, cost to hire, and screening tools
  • And more!

By participating in this year’s survey, your company will gain unlimited licenses to the NACS State of the Industry® Talent Insights Dashboard of 2024 data.

Your company's data will be treated confidentially; any reporting or references to survey results will be presented in aggregate form only. NACS has honored this pledge of confidentiality for over 40 years while reporting aggregated metrics that are critical to the convenience and fuel retailing industry.