NACS State of the Industry Survey

Left to Submit Your Data

Data Submission for NACS State of the Industry of 2023 Data (SOI) Survey is now OPEN. Submit your data by March 13, 2024 to claim one complimentary registrant (per retail company) for the 2024 NACS State of the Industry Summit. 

More than ever, convenience retailers must take advantage of every tool available to help drive profitable sales in their sites. With over 50 years of financial and operational benchmarks, NACS provides the ultimate tools for industry stakeholders in the State of the Industry Report and the State of the Industry Summit.

The State of the Industry (SOI) Report contains over 200 pages of tables, charts, and analysis of the previous year’s operational data for convenience sites across every region of the United States. The SOI Report includes financial and operational data benchmarks drilled down to the NACS regional level, providing industry stakeholders an opportunity to undertake a more granular analysis of the data. Shopper insights from NACS Convenience Voices shopper survey program rounds out the financial analysis with an in-depth look at what is driving shopper behavior in the convenience channel.

The State of the Industry Summit is a numbers-focused gathering that takes place each spring where attendees are given a preview of the not-yet released SOI data and provided opportunities to engage with forward thinking industry experts and network with other data-driven strategists. The SOI enterprise is an invaluable resource for both retailers and suppliers to the convenience retailing industry.

Benefits of Participation

Survey participants will receive:

  • Two digital access licenses to the NACS State of the Industry Report® of 2023 Data
  • One complimentary registration to the 2024 NACS State of the Industry Summit on April 3-5, Rosemont, Illinois
  • A custom report of your company’s data in comparison to the SOI aggregate data to assist in your internal analysis of your company’s performance

Primary Survey

The driving force behind the SOI is the forward-thinking retailers that understand the value of the aggregate data grows exponentially with their participation. The SOI is the gold standard because its representative sample reflects every region of the U.S., every chain size and provides insight into what makes top performers profitable. Only with continued support from convenience retailers, can the SOI provide the benchmarks to assist in the strategic decision-making process.

The primary SOI survey is linked below, this survey is for retail companies that don’t provide data through CSX or a Study Group subscription. Basic financial and operational metrics such as sales, cost of goods sold and select expenses are required for participation. Instructions and contact information for questions are provided in the downloadable excel form.

Note: There is a separate form this year for retail companies that have adopted the NACS Category Definitions 8.0 guidance. Please select the form “2024 Firm Level Survey Def. 8.0.” Those retail companies that have yet to adopt Category Definitions 8.0, please use “2024 Firm Level Survey Def. 7.2.”

2024 Firm Level Survey Def 7.2

For retailers using NACS Category Definitions 7.2
2024 Firm Level Survey Def 8.0

For retailers using NACS Category Definitions 8.0

Demographics Survey (CSX/Study Group Members)

If you are a current CSX subscriber or FRMC Study Group member, it is even easier to participate in the data submission process. You will only need to ensure that your retail data is current thorough December 2023 and fill out the brief downloadable Demographic Report linked below to complete the submission requirements.

2024 SOI Demographics Survey

As with all sensitive company data, NACS SOI Survey data is kept completely confidential and will only be used in aggregate for analysis with data from other participating retail companies. The published analysis will be structured to prevent identification of participating companies.