Disruption has caused convenience retailers to rewrite the rulebook for how they serve their customers, hire employees and lead teams. It’s now more important than ever to develop leadership skills and uncover personal strengths at the district, regional and territory levels to increase store profitability and retain workers.
The NACS Leadership for Success program provides rising leaders at the district manager and supervisor level an opportunity to discover personal strengths to grow their career while creating a more positive, profitable, and performance-oriented environment in their company.
NACS Leadership for Success is an immersive, five-day course, where new and emerging leaders come together to learn and enhance leadership skills they can immediately put to use.
Before attendees arrive onsite, they take a DISC assessment, (specifically the Taking Flight approach) which identifies their personal strengths and leadership skills. Then, throughout the week, facilitators coach the class on leadership topics through a convenience lens. In addition, attendees review personal feedback assessments and receive coaching from a facilitator. Participants also complete the Emotional Intelligence 2.0 assessment, which allows them to see their strengths in four core EQ skills: 1) Self-Awareness, 2) Self-Management, 3) Social Awareness, and 4) Relationship Management.
One of the most beneficial aspects of the program are the opportunities for participants to take a step back and self-reflect on who they are as a leader.
Convince your boss.
This program supports retailers with various levels of experience (i.e. those who have been in the industry for 10+ years along with those who are new to the industry or a leadership role).
Ideal Participants:
- District, regional, territory managers with multi-unit and team member responsibility.
- Team members with leadership potential, looking to hone their leadership skills.
- Leaders who are comfortable in their role, and want to continue to invest in their development.
Participants complete group work throughout the on-site program and leave with an action plan to tackle a specific issue. Attendees are divided into peer groups of three to five, and teammates support each other with projects, including an estimated 3–4 team calls during the summer. The program culminates with an in-person report-out at the NACS Show and a reception hosted by the program endower, Hershey, in honor of the attendees to celebrate their official graduation from the program.
Leadership for Success attendees will receive free NACS Show registration as a speaker if they participate in the report-out at the NACS Show.
- Five days for the on-site program in the spring
- 3-8 hours during the summer for team project and NACS Show presentation work
- 2-3 days at the NACS Show in October
