NACS State of the Industry Talent Insights Dashboard
Published annually, the NACS State of the Industry Talent Insights Dashboard (previously the NACS State of the Industry Compensation Report®) provides the latest available convenience store and fuel retailing industry benchmark data in key human resource categories of compensation, turnover and benefits.
Enhancing the Frontline Employee Experience
Convenience retailers aim to boost staff engagement and retention, influenced by both financial and non-financial factors—including the shopper experience. Our 2022 Employee Experience Diagnostic explores frontline perspectives on what drives engagement.
Convenience Industry Action Plan for Becoming an Employer of Choice
Convenience store operators are constantly challenged to both attract and retain frontline staffers. This new action plan from the Coca‑Cola Retailing Research Council for convenience stores examines the causes of this problem and outlines potential action steps for individual managers, companies and even the entire industry.
