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NACS Convenience Summit Middle East & Africa
The Middle East and Africa represent exciting growth opportunities in global convenience retail. As consumer expectations evolve and investments in mobility, foodservice and digital commerce accelerate, convenience retailers are expanding beyond traditional formats to deliver seamless, customer-centric experiences.
The NACS Convenience Summit Middle East & Africa provides a unique platform for industry leaders to explore emerging trends, share innovative ideas and solutions and build connections that will shape the future of convenience across the region.
What You’ll Experience
- Actionable Insights: Discover innovative business models and practical solutions that help retailers adapt to changing consumer expectations and identify new growth opportunities across the region. Hear insights and research from global and regional experts on AI-powered retail, Gen Z and consumer behavior shifts, supply chain resilience and the future of food in convenience.
- Strategic Relationships: Build strategic relationships with senior executives from more than 25 countries (85% from the Middle East and Africa). Exchange ideas and find solutions to today’s—and tomorrow’s—industry and business challenges.
- Immersive Learning: Immerse yourself in the NACS Ideas 2 Go store tours featuring the Middle East’s iconic and innovative brands in the Middle East. Discover how digitization, automation and sustainability are redefining customer experiences.
- Awards Gala and Dinner: Join us at the NACS Convenience Retail Awards Middle East & Africa dinner as we celebrate industry innovation and success! Together, we’ll honor achievements across four distinct categories: Innovation, Convenience Cares, Store of the Year, and Leadership.
Day 1
7:30 am – 5:00 pm | Registration Open |
8:30 am – 9:45 am | Welcome & Ideas 2 Go Store Tour Briefing |
10:00 am – 1:00 pm | Ideas 2 Go: Riyadh (Bus & Walking Tour) |
1:00 pm – 1:45 pm | Lunch |
1:45 pm – 3:30 pm | General Sessions |
3:30 pm – 4:00 pm | Networking Break |
4:00 pm – 5:30 pm | General Sessions |
5:30 pm – 7:00 pm | Welcome Reception |
| 7:00 pm | Self-organized Dinners |
Day 2 | |
7:30 am – 5:00 pm | Registration Open |
8:30 am – 9:45 am | Welcome & Ideas 2 Go Store Tour Briefing |
10:00 am – 1:00 pm | Ideas 2 Go: Riyadh (Bus & Walking Tour) |
1:00 pm – 1:45 pm | Lunch |
1:45 pm – 3:30 pm | General Sessions |
3:30 pm – 4:00 pm | Networking Break |
4:00 pm – 5:30 pm | General Sessions |
6:45 pm – 7:45 pm | NACS Convenience Retail Awards Middle East & Africa: Reception |
7:45 pm – 10:30 pm | NACS Convenience Retail Awards Middle East & Africa: Ceremony & Dinner |
Day 3 | |
8:00 am – 1:00 pm | Registration Open |
9:00 am – 10:45 am | General Sessions |
10:45 am – 11:15 am | Networking Break |
11:15 am – 1:00 pm | General Sessions |
1:00 pm – 1:45 pm | Lunch |
1:45 pm – 5:00 pm | Ideas 2 Go: Riyadh (Bus & Walking Tour) |
5:00 pm – 6:30 pm | Networking Reception |
6:30 pm | Self-organized Dinners |
Day 4 | |
7:00 am – 10:00 am | MEA Committee Meeting |
NACS Convenience Retail Awards Middle East & Africa
This prestigious competition recognizes outstanding achievements in the Middle Eastern and African retail communities. The awards—judged by leaders in the convenience industry—showcase global convenience retailing excellence. Winners are selected in four categories:
- NACS Industry Leader of the Year Award
- NACS Convenience Store of the Year Award
- NACS Convenience Innovation of the Year Award
- NACS Convenience Cares Award
The NACS Convenience Retail Awards recognize and promote convenience retailing excellence and provides retailers with the opportunity to showcase their innovation and creativity to the global retailing community.
Convenience and fuel retailers from the award regions may submit entries. Supplier partners and advertising, design and PR agencies are welcome to submit entries on behalf of their retail partners, but they must have the approval of the retailer for which they provide services.
NACS will offer Convenience Retail Awards in Latin America, Asia-Pacific, Europe, and the Middle East & Africa..
- Latin America includes retailers from Mexico, Central America, Caribbean and South America.
- Asia-Pacific includes the continent and islands of Asia, including India, New Zealand and Australia.
- Europe includes the entire European continent, from Iberia to the Caucasus and Scandinavia to Malta.
- Middle East & Africa includes the African continent, the Arabian Peninsula, the Levant and the Northern Tier
Convenience and fuel retailers can showcase their innovation and leadership in four prestigious award categories:
- Convenience Store of the Year
Our global recognition honors the most innovative and successful convenience and petroleum retail store of the year. The winner earns the accolade of “the best convenience store in their region” This award honors flagship stores that break new ground and set new innovative standards for the industry. All-sized businesses can enter, and entries can refer to broader initiatives or format roll-outs in a wider business. Successful entries will focus on one particular store as the central showpiece. - Convenience Industry Leader of the Year
Industry progress is not only driven by innovative companies, but by the energies, determination and inspiration of the individuals who lead them. This award recognizes and honors the contribution of the most successful and influential convenience industry leader of past year. - Convenience Cares Award
This award recognizes companies that demonstrate an outstanding commitment to doing good for people—whether customers, employees, communities, or the environment. This award honors meaningful initiatives that reflect compassion, social responsibility, and a genuine dedication to improving communities while creating positive, lasting impact. - Convenience Innovation Award
This recognizes a company, product, or idea that transforms the convenience retail experience. This award celebrates creativity, fresh thinking, and real impact—honoring innovations that make convenience stores more efficient, engaging, and future-ready.
There are no fees to enter the NACS Convenience Retail Awards.
| Award | On Site Contact/Nominee | Company Logo | Description of success in award area | Powerpoint overview of solution or success | High-Res photos of nominee or solution | 2-5 Minute video of nominated store |
| Convenience Store of the Year | ||||||
| Convenience Industry Leader of the Year | Optional | Optional | Optional | |||
| Convenience Cares Award | Optional | Optional | ||||
| Convenience Innovation Award | Optional | Optional |
Each year, a grand jury panel of industry experts consisting of former retail executives, consultants, subject-matter-experts, and NACS representatives judge the award winners based on criteria specified for each award.
Convenience retailers, their suppliers or their customers are invited to nominate convenience retailers that are pursuing noteworthy and meaningful business initiatives. In each confidential submission, the advocating organization should share a proven business case. The judges use a rubric consisting of the criterion below to evaluate all submissions and select an award winner from each award category.
Technology & Sustainability Awards will be scored on:
- Leadership and management of the initiative
- Customer engagement with the solution
- Impact of the initiative on organizational performance, financial performance or the customer experience
- Degree of creativity, uniqueness and innovation exemplified by the initiative
Retailer of the Year will be scored on demonstrated excellence in:
- Format Innovation
- Technology/loyalty/payments
- Product Range
- People Development (HR)
- Customer Service Initiatives
- Results/Performance
- General Impression & Relevance
Industry Leader of the Year will be determined by:
- Impact the individual has had on organizational performance, financial profitability, and the customer experience
- Influence the individual has had on improving the convenience retailing industry overall
- Demonstrated commitment to their community
Convenience retailers, their suppliers or their customers are invited to nominate convenience retailers that are pursuing noteworthy and meaningful business initiatives. In each confidential submission, the advocating organization should share a proven business case. The submission must include supporting justification as to:
- Why the convenience retailer deserves to be recognised
- What makes the initiative truly innovative and differentiated
- How leadership and management of the initiative is conducted
- How the retailer has demonstrated a company-wide commitment to the initiative
- What the impact of the initiative has been to organizational performance, financial profitability or the customer experience
- How customers have interacted with the solution
While fun, the submission development process can take time to complete. So, begin early. You will need to collect and provide photos and evidence that will make your submission stand out from the competition. Keep in mind that only complete submissions will be judged.
The NACS Convenience Retail Awards program is recognised by your peers and partners across the globe for its prominence and selectiveness. An award win heightens your credibility as an industry leader and elevates your brand’s profile as an innovative trailblazer.
Whether you win or are one of our esteemed participants, you will receive unparalleled global exposure and visibility through trade, national and international media coverage. Winners will receive:
- Recognition in NACS and Insight Research social, print and digital publications, which collectively reach an audience of 50,000+ global retailers, and various industry trade publications to extend the news even further.
- International press release announcing all award winners.
- Recognition at the NACS Show.
- And most importantly, celebrating your victory with global retailers, suppliers and colleagues at the Awards Reception!
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*Travel and hotel not included in Summit registration rate. Visit www.xe.com for the latest exchange rate information.
Event Location
The 2026 NACS Convenience Summit Middle East & Africa program will be held at:
InterContinental Riyadh
King Saud Road Riyadh, 3636 Saudi Arabia
Attendees must book their own hotel accommodations. Cost of accommodations are not included in the event registration fee. The discounted group rate is 1400 SAR/night and will be available until 2026 October 29. This rate does not include the 5% municipality tax or 15% VAT.
Coming soon: Check back to make your hotel reservation in our preferred room block.
Flight Information
The Riyadh InterContinental Riyadh is approximately a 50-minute drive (43 km) from King Khalid International Airport (RUH).
Travel Visa
As you prepare for your upcoming participation in CSMEA, we kindly remind you to verify the visa requirements for entry into Saudi Arabia. Visa policies vary depending on your nationality, and it is your responsibility to ensure that you have the appropriate travel documentation in place prior to your departure. Use the link below to determine what kind of visa (if any) you will need to attend the conference. Many countries allow for visa-free entry, or you may apply for an eVisa online or upon arrival.
If a visa is required, please allow sufficient time for application and approval to avoid any travel disruptions. Should you need an official invitation letter or supporting documentation from NACS as the event organizers, please do not hesitate to contact us.
Submit Invitation Letter Request Here
Contact
For questions regarding hotel or travel accommodations, please contact:
Melissa Paul
Global Events Manager
[email protected]
+1 703.518.4208
Buyer Beware: Please be vigilant if dealing with companies or services other than the official NACS event headquarter hotel (noted above) that imply or claim an affiliation with the NACS. We have been made aware of other housing companies that may market to you or your company to book your guest rooms through their company at supposed significant discounts. Unfortunately, some past attendees (and exhibitors) have fallen prey to these companies and have either: lost significant deposit amounts; been relocated to an alternative hotel with little or no warning; not had the guest rooms they thought they had booked; or not received reservations at the hotel they had thought were confirmed. This has caused great hardships and significant financial loss to these companies and individuals. Reservations made through an agency other than the NACS official hotel event hotel link will be at your own risk. If you are contacted by another housing company attempting to sell hotel rooms, please notify NACS Management at [email protected].
The NACS Convenience Summit Middle East & Africa is proud to partner with industry suppliers for this global event. Opportunities for company/brand visibility and connections vary.
Our thanks to the 2026 NACS Convenience Summit Middle East & Africa Sponsors:
Event Sponsor
Ideas 2 Go Store Tour Sponsor

Award Sponsor

Reception Sponsor
For sponsorship inquiries, please contact:
George Zheng
Director, APAC
[email protected]