NACS Convenience Summit Middle East & Africa

The Middle East and Africa represent exciting growth opportunities in global convenience retail. As consumer expectations evolve and investments in mobility, foodservice and digital commerce accelerate, convenience retailers are expanding beyond traditional formats to deliver seamless, customer-centric experiences.

The NACS Convenience Summit Middle East & Africa provides a unique platform for industry leaders to explore emerging trends, share innovative ideas and solutions and build connections that will shape the future of convenience across the region.

What You’ll Experience

  • Actionable Insights: Discover innovative business models and practical solutions that help retailers adapt to changing consumer expectations and identify new growth opportunities across the region. Hear insights and research from global and regional experts on AI-powered retail, Gen Z and consumer behavior shifts, supply chain resilience and the future of food in convenience.
  • Strategic Relationships: Build strategic relationships with senior executives from more than 25 countries (85% from the Middle East and Africa). Exchange ideas and find solutions to today’s—and tomorrow’s—industry and business challenges.
  • Immersive Learning: Immerse yourself in the NACS Ideas 2 Go store tours featuring the Middle East’s iconic and innovative brands in the Middle East. Discover how digitization, automation and sustainability are redefining customer experiences.
  • Awards Gala and Dinner: Join us at the NACS Convenience Retail Awards Middle East & Africa dinner as we celebrate industry innovation and success! Together, we’ll honor achievements across four distinct categories: Innovation, Convenience Cares, Store of the Year, and Leadership.

Day 1

7:30 am – 5:00 pm

Registration Open

8:30 am – 9:45 am 

Welcome & Ideas 2 Go Store Tour Briefing
Mark Wohltmann, Director, NACS Global

10:00 am – 1:00 pm

Ideas 2 Go: Riyadh (Bus & Walking Tour)
Expect moderate walking time. Wear comfortable shoes.

1:00 pm – 1:45 pm

Lunch

1:45 pm – 3:30 pm

General Sessions

3:30 pm – 4:00 pm

Networking Break

4:00 pm – 5:30 pm

General Sessions

5:30 pm – 7:00 pm

Welcome Reception

7:00 pmSelf-organized Dinners
  

Day 2

7:30 am – 5:00 pm

Registration Open

8:30 am – 9:45 am 

Welcome & Ideas 2 Go Store Tour Briefing
Mark Wohltmann, Director, NACS Global

10:00 am – 1:00 pm

Ideas 2 Go: Riyadh (Bus & Walking Tour)
Expect moderate walking time. Wear comfortable shoes.

1:00 pm – 1:45 pm

Lunch

1:45 pm – 3:30 pm

General Sessions

3:30 pm – 4:00 pm

Networking Break

4:00 pm – 5:30 pm

General Sessions

6:45 pm – 7:45 pm

NACS Convenience Retail Awards Middle East & Africa: Reception

7:45 pm – 10:30 pm

NACS Convenience Retail Awards Middle East & Africa: Ceremony & Dinner

 

Day 3

8:00 am – 1:00 pm

Registration Open

9:00 am – 10:45 am

General Sessions 

10:45 am – 11:15 am

Networking Break

11:15 am – 1:00 pm

General Sessions

1:00 pm – 1:45 pm

Lunch

1:45 pm – 5:00 pm

Ideas 2 Go: Riyadh (Bus & Walking Tour)

5:00 pm – 6:30 pm

Networking Reception

6:30 pm

Self-organized Dinners

  

Day 4

7:00 am – 10:00 am

MEA Committee Meeting

NACS Convenience Retail Awards Middle East & Africa

This prestigious competition recognizes outstanding achievements in the Middle Eastern and African retail communities. The awards—judged by leaders in the convenience industry—showcase global convenience retailing excellence. Winners are selected in four categories:

  • NACS Industry Leader of the Year Award
  • NACS Convenience Store of the Year Award
  • NACS Convenience Innovation of the Year Award
  • NACS Convenience Cares Award

I'm Interested

What are the NACS Convenience Retail Awards? +

The NACS Convenience Retail Awards recognize and promote convenience retailing excellence and provides retailers with the opportunity to showcase their innovation and creativity to the global retailing community.

Who can enter the NACS Convenience Retail Awards? +

Convenience and fuel retailers from the award regions may submit entries. Supplier partners and advertising, design and PR agencies are welcome to submit entries on behalf of their retail partners, but they must have the approval of the retailer for which they provide services.

What are the award regions? +

NACS will offer Convenience Retail Awards in Latin America, Asia-Pacific, Europe, and the Middle East & Africa..

  • Latin America includes retailers from Mexico, Central America, Caribbean and South America.
  • Asia-Pacific includes the continent and islands of Asia, including India, New Zealand and Australia.
  • Europe includes the entire European continent, from Iberia to the Caucasus and Scandinavia to Malta.
  • Middle East & Africa includes the African continent, the Arabian Peninsula, the Levant and the Northern Tier
What are the award categories? +

Convenience and fuel retailers can showcase their innovation and leadership in four prestigious award categories:

  • Convenience Store of the Year
    Our global recognition honors the most innovative and successful convenience and petroleum retail store of the year. The winner earns the accolade of “the best convenience store in their region” This award honors flagship stores that break new ground and set new innovative standards for the industry. All-sized businesses can enter, and entries can refer to broader initiatives or format roll-outs in a wider business. Successful entries will focus on one particular store as the central showpiece.
  • Convenience Industry Leader of the Year
    Industry progress is not only driven by innovative companies, but by the energies, determination and inspiration of the individuals who lead them. This award recognizes and honors the contribution of the most successful and influential convenience industry leader of past year.
  • Convenience Cares Award
    This award recognizes companies that demonstrate an outstanding commitment to doing good for people—whether customers, employees, communities, or the environment. This award honors meaningful initiatives that reflect compassion, social responsibility, and a genuine dedication to improving communities while creating positive, lasting impact.
  • Convenience Innovation Award
    This recognizes a company, product, or idea that transforms the convenience retail experience. This award celebrates creativity, fresh thinking, and real impact—honoring innovations that make convenience stores more efficient, engaging, and future-ready.
Are there any fees for entering? +

There are no fees to enter the NACS Convenience Retail Awards.

What are the entry requirements? +
AwardOn Site Contact/NomineeCompany LogoDescription of success in award areaPowerpoint overview of solution or successHigh-Res photos of nominee or solution2-5 Minute video of nominated store
Convenience Store of the Year

 

 

 

 

 

 
Convenience Industry Leader of the Year

 

 

 
OptionalOptionalOptional
Convenience Cares Award
 

 

 

 
OptionalOptional
Convenience Innovation Award

 

 

 

 
OptionalOptional
Who are the judges? +

Each year, a grand jury panel of industry experts consisting of former retail executives, consultants, subject-matter-experts, and NACS representatives judge the award winners based on criteria specified for each award.

How are award winners selected? +

Convenience retailers, their suppliers or their customers are invited to nominate convenience retailers that are pursuing noteworthy and meaningful business initiatives. In each confidential submission, the advocating organization should share a proven business case. The judges use a rubric consisting of the criterion below to evaluate all submissions and select an award winner from each award category.

Technology & Sustainability Awards will be scored on:

  • Leadership and management of the initiative
  • Customer engagement with the solution
  • Impact of the initiative on organizational performance, financial performance or the customer experience
  • Degree of creativity, uniqueness and innovation exemplified by the initiative

Retailer of the Year will be scored on demonstrated excellence in:

  • Format Innovation
  • Technology/loyalty/payments
  • Product Range
  • People Development (HR)
  • Customer Service Initiatives
  • Results/Performance
  • General Impression & Relevance

Industry Leader of the Year will be determined by:

  • Impact the individual has had on organizational performance, financial profitability, and the customer experience
  • Influence the individual has had on improving the convenience retailing industry overall
  • Demonstrated commitment to their community
What tips should I keep in mind for developing a “winning” awards entry? +

Convenience retailers, their suppliers or their customers are invited to nominate convenience retailers that are pursuing noteworthy and meaningful business initiatives. In each confidential submission, the advocating organization should share a proven business case. The submission must include supporting justification as to:

  • Why the convenience retailer deserves to be recognised
  • What makes the initiative truly innovative and differentiated
  • How leadership and management of the initiative is conducted
  • How the retailer has demonstrated a company-wide commitment to the initiative
  • What the impact of the initiative has been to organizational performance, financial profitability or the customer experience
  • How customers have interacted with the solution

While fun, the submission development process can take time to complete. So, begin early. You will need to collect and provide photos and evidence that will make your submission stand out from the competition. Keep in mind that only complete submissions will be judged.

There are other industry award programs, why should we enter the NACS Convenience Retail Awards? What are the benefits? +

The NACS Convenience Retail Awards program is recognised by your peers and partners across the globe for its prominence and selectiveness. An award win heightens your credibility as an industry leader and elevates your brand’s profile as an innovative trailblazer.

Whether you win or are one of our esteemed participants, you will receive unparalleled global exposure and visibility through trade, national and international media coverage. Winners will receive:

  • Recognition in NACS and Insight Research social, print and digital publications, which collectively reach an audience of 50,000+ global retailers, and various industry trade publications to extend the news even further.
  • International press release announcing all award winners.
  • Recognition at the NACS Show.
  • And most importantly, celebrating your victory with global retailers, suppliers and colleagues at the Awards Reception!


2026 Event Postponed

The NACS Convenience Summit Middle East & Africa has been postponed and will now take place in 2027.

Fill out the form below to stay informed on event dates, programming, and registration news.

Melissa Paul

Meetings & Events Manager

NACS

(703) 518-4208


NACS serves the global convenience and fuel retailing industry by providing industry knowledge, connections and issues leadership to ensure the competitive viability of its members’ businesses.


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