Learn How to Increase Employee Retention

Your new hire has made it through the first 90 days—now what?

Part 2 of the NACS HR Spring Series, “How to Create a Magnetic Culture that Retains and Grows Your Team”, taking place May 5 at 2 p.m. EST, will dive into one of the most persistent challenges in the convenience and fuel retail industry: keeping employees engaged after onboarding ends.

While Part 1 of the series focused on beating early turnover through stronger 30/60/90‑day onboarding, this session will explore what high-retention organizations are doing to drive employee engagement.

The organizations with the lowest turnover and the most loyal teams aren't just offering competitive pay. They're building cultures so compelling that employees want to stay, grow and bring their best to work every day. But in convenience retail, where teams are dispersed, store-level pressures are high and managers play a critical role in shaping the day-to-day experience, building that kind of culture takes intentionality.

In this session, learn about real-world examples of recognition programs, milestone celebrations, feedback loops and benefits that employees actually value—along with how to spot disengagement early and coach managers through it. Amber Millwood, Field Training Manager from Spinx, will lead the discussion.

Sign up for the free virtual session here.

The NACS Research team will also share industry-specific HR data from the 2025 NACS Talent Insights Dashboard, adding context to the discussion. The Talent Insights data will enable you to benchmark your engagement efforts against industry peers and know exactly where to focus your energy.

Missed Part 1? Check out "Beating the '90-Day Escape': How to Reduce Turnover with Better Onboarding," hosted by VP of HR at Huck's Food & Fuel, Alisha Black, here.