Success in the convenience industry requires knowledge and insights—knowing where you should invest and how to harness data to deliver targeted, personalized offerings and customer experiences.
The NACS State of the Industry (SOI) Report® of 2024 Data is now available to purchase. The NACS SOI report is the industry’s leading tool for improving your business. For more than 50 years, the convenience and fuel retailing industry has relied on the SOI Report as a benchmarking tool with the most comprehensive collection of data and trends in critical categories, including financials, store operations, merchandising, foodservice, fuels and more. The report includes data from more than 27,000 stores, 6 NACS Regions, and retailers from five company sizes.
The SOI Report will help you:
- Understand the industry big picture with data and analysis on economic, market and shopper dynamics.
- Maximize effectiveness and profitability with access to aggregate financial, operational and category data from more than 27,000 convenience stores across the United States.
- Benchmark against top performers in the industry and determine key drivers to their success.
In the report you will find:
- Financial & Operational Benchmarks: In-depth insights to industry P&Ls and data by store size.
- Category Performance Data: Compare across fuel, foodservice, merchandise and more.
- Top Performer Insights: See inside the top and bottom 10% of operators and review their performance.
- The Convenience Store Census offers universally accepted counts and classifications of businesses in the convenience and fuel retailing channel.
Upon purchase of a digital license, you will receive access to the report through a DRM-secured PDF through your convenience.org login profile. Discounts are available for purchasing multiple licenses. Purchase your copy of the NACS State of the Industry Report at convenience.org/SOIReport or contact Raei Tesfazghi, research analyst for NACS Research at rtesfazghi@convenience.org.
NACS will also be hosting a webinar on June 26 called “The Story Behind the Stats: Key Findings from the State of the Industry Report® of 2024 Data,” from 2–3 p.m. EST to break down what’s inside the report, how to use it and what it reveals about the industry’s biggest opportunities and challenges.