Putting ‘Aloha’ Into Action at Hawaii’s ABC Stores
Nearly 20 years ago, Johnmark Mageo started as a stock associate. Now he’s the retailer’s employee relations and government affairs manager.
May 20, 2026
In Hawaiian language and culture, ohana means family. Nineteen years ago when Johnmark Mageo joined ABC Stores in Honolulu as a stock associate, he didn’t know he would find his family, his home and a two-decade career at the convenience store. He’s now the company’s employee relations and government affairs manager, supporting ABC team members through evolving policies, compliance and workplace needs.
ABC Stores has more than 75 locations in Hawaii, Guam, Saipan and Las Vegas, along with affiliate stores and restaurants. Over the past 19 years, Johnmark said his roles at ABC have taught him “firsthand the value of leadership, responsibility and genuine Aloha.”
Why He Loves Working in Convenience
ABC Stores serves both our community and visitors from around the world. In this industry, you meet people from every walk of life, and every day gives you the chance to help someone. That’s what I love most; your effort directly shapes the experience and the results you create. For me, every day begins with people. I work with different departments to interpret new laws and stay connected with our stores to ensure policies work in real life. Whether uplifting teams through company messages or addressing difficult issues, the focus is always the same: treating everyone with dignity and respect.
What He Finds Most Fulfilling About His Job
It’s serving our people. Whatever I can do and accomplish for our people is what fulfills my role as an employee of ABC Stores. On the customer level, it’s the dedication to solving a dispute or escalating their issue to the right department. My favorite thing is gaining the trust of our people and customers.
What He Would Tell Someone Considering a Job in Convenience
I’m living proof that there is real career growth in this job, having gone from a stock associate to management roles to now the employee relations and government affairs manager.
Continue reading more about Johnmark Mageo and his career at ABC Stores in the May 2026 issue of NACS Magazine article, “‘Aloha’ in Action.”
