NACS Human Resources Forum
Date & Time
Location:
The Ballantyne
Countdown:
Meet other HR leaders within the convenience industry to share insights on top-of-mind issues. Attendees benefit from engaging presentations on topics vital to their career, case studies that generate new ideas and valuable opportunities to build relationships with their peers.
Here’s what you can expect when you attend:
Exceptional Content: High-level content that fosters dialogue among participants.
Working Group Discussions: How HR can innovate recruiting, retention and development.
Legal and Data-driven Insights: Updates on laws and regulations that impact the industry, and exclusive NACS benchmark data on compensation, turnover, benefits and recruitment.
Lasting Relationships: Build a peer network that can deliver solutions to your workplace questions.
HR Tools You Can Use: Solutions and technologies via a curated list of HR partners who can help prepare retailers for the future of work.
CEU credits: Available from HRCI and SHRM.
Attend the NACS HR Forum and leave with the toolkit you need to deliver next-level HR value within your organization.
This program has been pre-approved for 9.25 HR (General) credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
NACS is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
Event Location
All 2027 Human Resources Forum events and accommodations will take place at:
The Ballantyne
10000 Ballantyne Commons Pkwy
Charlotte, NC 28277
(704) 248-4000
Hotel Reservations
All attendees are responsible for booking and guaranteeing their own hotel accommodations.
NACS Group Rate: Deluxe Guestroom rate is $279 plus tax per night.
Hotel Reservation Deadline: Friday, February 19th, 2027
NACS has negotiated a group rate of $279 night + tax on your behalf. All charges and hotel reservations are the responsibility of the guest. A form of payment will be required when booking your hotel accommodations. Confirmation numbers will be provided by the Ballantyne Hotel immediately following confirmation of your reservation.
Reservation link coming soon.
Flight Information
Attendees must book their own flight accommodations. The cost of flights and ground transportation are not included in the event registration fee.
Charlotte Douglas International Airport
18.7 miles from hotel
Travel time: 23 minutes
Contact
For questions regarding hotel or travel accommodations, please contact:
The 2027 NACS HR Forum will include opportunities for attendees to visit with HR sponsors. We are looking for partners with HR solutions and technologies to help prepare the industry for the future of work.
If you are a vendor and are interested in participating in the 2027 NACS HR Forum, please reach out to Keonna Sims at [email protected] to discuss available opportunities to engage with this audience.
Thank you to our 2026 event sponsors!
Attensi is the global leader in AI-powered, game-based learning. We leverage a unique blend of immersive training & interactivity that encourages repeat play, leading to proven behavior change & business impact for global organizations, including leading brands in the retail segment. Unlike traditional training, bespoke situational gaming simulations mirror real life experiences and increase confidence and capability.
DailyPay helps employers recruit, retain, and engage employees. In turn, employees can build, earn, and grow their wealth. We are transforming how the world gets paid so every worker can meet life’s moments with confidence.
goHappy helps convenience store leaders engage and retain their frontline employees – all through text messaging. By meeting employees where they are (in their text messages), goHappy drives higher participation in surveys, recognition programs, and key communications that build trust and belonging. HR teams use goHappy to increase engagement, decrease turnover, and strengthen culture across every store location while reducing manager workload.
Ready Training Online (RTO), now a part of the 360training family of brands, is your partner for online training to promote employee success and retention.
Our content library covers topics in regulatory and age-restricted sales, customer service, safety, effective communication, foodservice execution, leadership, and many others.
RTO - NACS preferred eLearning partner for over 10 years!
Royal Recognition helps convenience and fuel retailers engage and retain frontline teams with turnkey recognition—service awards, spot recognition, sales contests, and safety incentives—plus branded uniforms and promotional merchandise. Built for multi‑site operations, we integrate a peer‑to‑peer social recognition platform with company stores and program management to deliver comprehensive, data‑driven programs that scale nationwide with consistent branding and fast fulfillment. With in‑house design, engraving, uv printing and embroidery, we provide high‑touch service that recognizes great service, drives add‑on sales, and supports safe, compliant operations.
Trike.co is the only training platform built exclusively for convenience stores, pairing turnkey industry best practices with custom training tailored to your exact policies, procedures, and expectations. We give HR Directors a modern, mobile-first solution that simplifies onboarding, compliance, and retention at scale. More than just another LMS, Trike is the next-generation partner reshaping training for the c-store workforce.
VidCruiter is a leader in hourly hiring solutions and delivers the next generation of interviewing technology. Our interview management platform combines structured interviews, automated workflows, scheduling tools, process evaluation tools, and AI interview note-taking. Designed for efficiency, fairness, and a seamless candidate experience, we help retail organizations hire top talent faster.
Infor Talent Science® helps retailers hire better‑fit people who stay longer by measuring Behavioral DNA® and predicting job fit. Retail customers typically realize 10%–27% lower turnover with Talent Science. We plug into your existing ATS and support select‑coach‑grow people decisions from one assessment.
Registration
Sign up below to be notified when registration opens for the 2027 NACS HR Forum, March 22-24 in Charlotte, NC.
Registration Pricing:
NACS Retail Member: $1,499
NACS Retail Non-Member: $2,500
There are a limited number of seats for supplier partners. For supplier registration, contact Anna Serfass at [email protected].
