News Archive


Mar 31, 2020

Gas Prices Drop, But Nobody’s Driving
“It’s dropped so much that I’m bewildered,” Bill Douglass tells a reporter.

Is Hydrogen the Future of U.S. Transport Fuel?
Big growth predicted for hydrogen vehicles and related infrastructure.

Convenience Stores Focus on Safe Store Transactions
Sneeze shields, delivery apps and takeout are in.

Wawa Halts Made-to-Order Foodservice in Philly
Four Philly stores will become fulfillment sites for all food pickup and delivery orders.

C-Stores’ Good Works Don’t Stop for COVID-19
Chains continue donating and supporting communities.

Finding the Path to Operational Excellence
A free webinar will outline how barcodes can lead c-stores out of the product data maze.


Mar 30, 2020

Ideas 2 Go: Delivering Choice
Denver’s Choice Market has shifted its business to serve the community during the coronavirus pandemic.

EPA Grants RVP Waiver
The agency issues a 20-day waiver for winter-grade gasoline for the lower 48 states.

Retailer Shares Coronavirus Response Plan
C-stores can modify the resource for their specific operations.

Visa and Mastercard Delay Fee Hike
The networks postpone the projected $250 million in interchange fee increases from April to July.

Broader Retail Implications of Coronavirus
New Convenience Matters podcast looks at how COVID-19 is disrupting retail—and how it could reshape it entirely.

Liquid Barcodes Helps C-Stores Practice Social Distancing
New “pre-order and pre-pay” solution facilitates in-store pickup and pump-side delivery.


Mar 27, 2020

How Coronavirus Is Impacting Fuel Supply and Demand
New Convenience Matters podcast looks at how global supply issues affect local fuel retailers.

C-Stores Lift Pay
Casey’s, Kum & Go, RaceTrac, Sheetz, VERC and Wawa are among the chains giving raises.

Associations Partner to Keep Produce in Stores
The National Grocers Association and the United Fresh Produce Association connect produce distributors to retailers.

Biomass-Based Diesel Has Become a Leading Alternative Fuel Source
Public policy compliance and performance characteristics are expected to boost consumption of biomass-based diesel in the U.S.

Peeps Maker Pauses Production
Just Born says two plants temporarily will close for cleaning; Easter candy has shipped.

States Waive RVP Rules for Winter Blend Fuels
Several states are allowing for winter blend fuels to be sold past the normal cutoff date.

C-Stores Expand Service Options
More retailers add free delivery and pickup options, plus gas-pumping services for customers.


Mar 26, 2020

Houston Retailers Mark Milestone
The Greater Houston Retailers Association celebrates 20 years in operation.

Fuel Marketers Seek EPA Summer Fuel Waiver
Decline in demand amid crimped travel in the U.S. leaves pipelines full of winter fuel.

Access Letters Identify C-Store Employees as Essential
Retailers craft letters for staff in case police stop them going to and from work.

C-Store Employees Keep America Humming
Delivery, drive-thrus help keep consumers fed and safe.

Retailers Weigh Masks, Gloves for Employees
OSHA suggests them for health-care workers only, but many store associates are donning them.

$2 Trillion Stimulus Deal Forged
More than $300 billion would fund loans to small businesses.

McDonald’s Creates Ordering System for Truckers
Burger chain pledges to feed drivers and keep them on the road.


Mar 25, 2020

Free Webinar: Oil Markets Update
Learn what the short-term outlook for the U.S. refining product demand is due to the coronavirus outbreak.

Is Diesel Undervalued in the U.S.?
Demand for petroleum-based fuels is expected to decline before 2050.

Suppliers Support COVID-19 Relief Efforts
Funds support hospitals, emergency relief efforts and laid-off service industry employees.

Customers Want to Visit Convenience Stores
This week’s Convenience Matters podcast dives into the 2020 NACS Consumer Fuels survey.

Strengthen Your Company’s Financial Future
The Financial Leadership Program will run at Wharton in July.

Recognizing Hard-Working, Front-Line Employees
Convenience stores are altering the way they do business as a result of the coronavirus.

New Paid Time Off Rule Takes Effect April 1
Labor Department says the requirements aren’t retroactive.


Mar 24, 2020

Cleaning High-Touch Surfaces at the Pump
Help debunk the myth that gas pumps spread COVID-19 by being upfront about your cleaning and sanitizing practices.

Some C-Stores Adjust Operating Hours
7-Eleven and Wawa modify hours, while Giant Eagle installs plexiglass shields to safeguard clerks.

Single-Use Bags Are Back in Favor
New Hampshire retailers reject reusable bags and New York and Maine delay enforcement of bans.

Employers Still Need to Heed ACA Obligations
So far, Congress hasn’t lifted health insurance requirements under the Affordable Care Act.

Today Is the Great American Takeout
Restaurants urge Americans to buy at least one takeout meal today.

Keep On Trucking
Truckers roll through the pandemic as truck stops meet their needs.

Casey’s Becomes 5,000th Station Selling E85
New offering has lower cost and helps the environment.

NACS Asks for Delay of EMV Deadline
Retailers ask card networks to postpone the October AFD liability shift amid the COVID-19 crisis.


Mar 23, 2020

The Impact of COVID-19 on Fuel Demand
Sales figures signal a decline, and OPIS offers NACS members a free trial to track fuel volume.

Webinar: Understanding New Paid Time Off Rules
Legal counsel to discuss how the requirements will affect smaller retailers in a Tuesday webinar.

Delivery Firms Adjust Payment, Service Offerings
Uber Eats and DoorDash offer assistance to independent restaurants.

Thriving in Chaos
Unexpected challenges and changes are a new reality—here’s how to cope.

2020 NACS SOI Summit Virtual Experience Announced
Added sessions will focus on how coronavirus and last-mile delivery are reshaping retail.

Convenience Retailers Give Back
Love’s, Loop, OnCue, BP and others are ramping up aid to their communities.

How Food Shopping May Change After COVID-19
Online grocery orders are likely to become more mainstream.


Mar 20, 2020

U.S. Food Supply Is Safe
The FDA tells food industry stakeholders that there are no supply chain disruptions.

Supermarket Employees Anxious About Work
With many other retailers closed, grocery workers are on the front lines of the COVID-19 outbreak.

Convenience Stores Designated as Essential Businesses
Homeland Security recognizes the c-store industry as critical workforce infrastructure.

Convenience Stores Put People First
Rutter’s, PRIDE are among stores making sure they cover all the bases when it comes to security safety and service.

The Relationship Between Gas Prices and Demand
Lower prices don’t increase driving, but less driving is certainly affecting current oil prices.


Mar 19, 2020

Trump Signs Coronavirus Response Act
Employers should prepare to provide paid sick leave and FMLA coverage.

No Pandemic Stops Community Outreach
McLane, PepsiCo are among the businesses teaming up to provide food assistance.

Learning From One Another
NACS HR Forum attendees learn from their peers on hiring, retaining and engaging employees.

Feds Want Faster Rollout of Self-Driving Cars
U.S. agency proposes changes to safety rules to speed up production.

HOS Waivers Granted for Fuel Transport
FMCSA expands a national emergency declaration for commercial drivers hauling emergency supplies.

Retailers Aim to Give Shoppers Easier Payment Methods
Amazon proposes to share software; 7-Eleven offers mobile bill payment.

C-Stores Adjust Foodservice in Face of COVID-19
Steps range from stopping roller grills to suspending self-serve coffee stations and soda fountains.


Mar 18, 2020

U.S. Secret Service Warns of Coronavirus Scams
From phishing emails to fraudulent social media, criminals are exploiting the COVID-19 crisis.

HOS Waiver on Fuel Transport Sought
The fuel retailing industry seeks relief from work rules for truck drivers transporting fuel.

C-Stores Lift Up Their Communities Amid Crisis
Here are some feel-good stories about retailers serving their neighbors during the pandemic.

FDA Issues Final Cigarette Warning Label Rule
Manufacturers must include graphic labels on at least half of the pack’s front and back.

Making Your Store Safe for Customers With Food Allergies
This week’s Convenience Matters podcast tackles how to handle food allergies at retail.

C-Stores Keep Lines of Communication Open
Retailers are using social media to stay connected with customers during the pandemic.

Starbucks Gives U.S. Workers Free Therapy
All employees and eligible family members will have access to as many as 20 free sessions.


Mar 17, 2020

Suppliers Scramble to Meet Demand
Consumers should see more of the basics but fewer specialty products on store shelves.

Pandemic Shutters Bars, Restaurants
Localities order eateries, public venues to close to in-store patrons, but drive-thrus, delivery are OK for now.

Trucker Work Rules Temporarily Suspended
Drivers are crucial to replenishing essential supplies.

Webinar Examines Application Data Security
Take advantage of this free webinar to learn how to better secure business data.

SNAP Relief on Way Amid Tornadoes, COVID-19
USDA issues hot food waivers for three Tennessee areas; U.S. spending bill to expand food aid.

Single-Use Products Now in Big Demand
Pandemic taps the brakes on efforts to eliminate plastic food containers and bags.


Mar 16, 2020

Putting People First on the Job
Data show HR pros how to boost staff morale, promote exceptional experiences and reduce turnover.

U.S. Retail Chains Reduce Hours, Close Stores
Giant Eagle, Kroger, Walmart and other grocers curb hours to restock and disinfect stores.

FDA Explains Food Labels
In the “What’s In It For You?” campaign, shoppers learn about new changes to Nutrition Facts.

Kwik Trip Starts Instagram Initiative
Ambassador shares lifestyle and community posts to increase Kwik Trip’s brand visibility.

7-Eleven Expands Restaurant Portfolio and Menu
The new southern-style eatery will share space with the chain’s Evolution Store in Manhattan.

Convenience Retailers Share COVID-19 Plans
From sanitization practices to payments to pump-side delivery, c-stores are taking a proactive approach.


Mar 13, 2020

GetUpside Powers Personalized Offers
The digital platform expands its partnerships to reach 25 million monthly users.

CIBO Express to Use Amazon’s Cashierless Checkout
A store in Newark Liberty International Airport will debut the technology on Monday.

How HR Can Navigate COVID-19
Legal experts shared advice for HR professionals at the NACS 2020 HR Forum.

Starbucks Considers Drive-Thru, Mobile Orders Only
The CEO indicated some locations might curtail customer interaction.

FDA Issues Warning Letters on Flavored E-Cigs
The agency is conducting compliance checks to look for unauthorized vape products.

Chick-fil-A to Test Sales of Bottled Sauces in Florida
All retail profits from the sauces will fund team member scholarships.


Mar 12, 2020

Reduce Your Tech Debt
The Conexxus Annual Conference explores technology’s impact on the convenience and fuel retailing industry.

Uber Tests Autonomous Vehicles in Five Markets
Public passengers may be riding in them soon.

Kroger Closes Fresh Eats MKT
But competitors keep opening small-size stores.

Adults Like Flavored E-Cigs
Study finds that adults use vaping products to help them quite smoking.

Casey’s New Rewards Program Is a Winner
Membership in the digital loyalty program nears two million.

DOJ Warns Against Price Fixing
Department warns sellers against violating antitrust laws during coronavirus pandemic.


Mar 11, 2020

Print Coupons Continue to Dominate
But the shift toward digital coupons is accelerating at a faster rate.

Convenience By The Numbers
This week’s Convenience Matters podcast celebrates half a century of convenience store data. 

Mastering Convenience
The five NACS Executive Education programs provide a way to develop leadership and become a Master of Convenience.

Oil-Price War Intensifies
The U.S. postpones planned sale of reserves as Saudi Arabia and Russia spar over prices, output.

New York Offers Help to Small Businesses Hurt by COVID-19
The city will offer interest-free loans and cash grants to businesses with fewer than 100 employees.

Taco Bell Opens Test Cantinas in Suburbs
The Tex-Mex chain will convert three suburban restaurants to try new concepts.


Mar 10, 2020

Amazon to Sell Cashierless Technology to Other Retailers
Just Walk Out gives retailers a taste of Amazon Go’s system.

South Dakota Tribe May Legalize Marijuana
Plan calls for selling cannabis where it’s otherwise illegal.

Sheetz Super Fan Gets Super Surprise
Eight-year-old Virginia boy gets to hang out with Sheetz chairman at his favorite Lynchburg store.

Drunk Shopping Is Big Business
Buzzed buyers spend $44.9 billion annually.

Restaurants Amp Up Cleaning Efforts
Chains learn from the experience of a Seattle Starbucks, which had an employee infected with COVID-19.

Robovan’s Popularity Is on the Rise
Demand for robot delivery grows as businesses seek to limit human-to-human contact.


Mar 9, 2020

GM Ramps Up for Better EV Program
Automaker will invest $20 billion during the next five years.

Dollar Tree Anticipates a Rewarding 2020
Renovations and new store format are slated.

7-Eleven Boosts Self-Serve Beverage Menu
Long Island gets touch-screen drink machines.

CBD and Cannabis News Update
This week’s CBD and cannabis updates from the U.S. and around the globe.

Coronavirus Stresses Grocers and Delivery Services
Shoppers seek delivery, pick-up services and non-perishables.

Retailers Support Transition to Data-Rich Barcode
Study shows retailers, brand owners are ready to move beyond UPC.


Mar 6, 2020

Global Coronavirus Worries Trigger Lower U.S. Gas Prices
COVID-19 has dented global travel and chipped away at fuel demand.

Sales at U.K. Forecourt Stores to Jump
Gas station convenience stores are expected to outperform the broader c-store market.

E-Cig Sales Continue to Slide
Recent federal regulatory changes have contributed to the slump.

Tips to Jump-Start Food Waste Reduction
A new report highlights how manufacturing and retailers can keep good food out of landfills.

Seven & i Passes on Bid for Speedway Gas Stations
A potential $22 billion bid for the Marathon Petroleum unit had been in talks for months.

What Is Turnover Costing You?
The average cost to hire a full-time, hourly store associate in 2019 was $1,716.


Mar 5, 2020

Gen Z Shoppers Rely on Social Influencers
Social media is mandatory for marketing to this generation.

Marathon Sets Greenhouse Gas Emission Goal
Employee compensation programs are tied to achievement.

Employers Grapple With Coronavirus Uncertainty
Review employee leave policies, evaluate travel needs and consider ramping up delivery services.

Employers Seek Non-Traditional Workers
Tight labor market means openings for retirees, former inmates.

Specialty Grocers Losing Market Share
Gourmet shops can’t compete with big companies’ ability to cut costs and invest in new tech.

Target to Open More C-Store-Size Outlets
The company will launch 36 small format stores in 2020.


Mar 4, 2020

Wendy’s Takes Breakfast Nationwide
The chain has launched its a.m. menu as the battle for the morning meal heats up.

EBT Modernizes Payment Options
The move gives consumers and smaller retailers additional ways to serve the SNAP market.

Car Talk
This week’s Convenience Matters podcast dives deep into changes in consumer car buying habits.

Restaurant Industry Sales to Reach $899 Billion in 2020
The industry enters its 11th consecutive year of growth.

Ideas 2 Go: Redefining Retail
Dave Carpenter shares his vision for the future of convenience retail at his new 7-Eleven stores.

Plant-Based Meats Go to War on Price
Makers of meat alternatives have been slashing wholesale costs to compete for market share.


Mar 3, 2020

Shell Explores World’s Largest Green Hydrogen Project
If successful, the NortH2 project could produce 800,000 tons of green hydrogen by 2040.

CBD and Cannabis News Update
This week’s CBD and cannabis updates from the U.S. and around the globe.

Kwik Trip Bakes Buns and Breads
Wisconsin-based Kwik Trip masters vertical integration, opening new 200,000-square-foot bakery facility.

In India, More C-Stores Expected at Airports, Transit Stops
Convenience stores, QSRs will likely expand as more people are on the move.

New York’s Plastic Bag Ban Takes Effect
But the state won’t begin enforcement until April 1.

7-Eleven Malaysia Hits Sales Record
Revenue rose 6.4% to $33.76 billion.


Mar 2, 2020

Grocery Drive-Thru Offers Four-Minute Trips
A South Carolina city is reviewing a proposal for Opie’s Grocery Station, a drive-thru experience.

Coca-Cola Testing Kombucha-Like Juice
The new beverage is currently available at Texas and California grocery and convenience stores.

Drone Delivery Coming to Dublin, Ireland Suburbs
Irish startup Manna will debut delivery by drone in Ireland by the end of the month.

Are Gas Taxes Doing Enough?
Utah and Massachusetts are revisiting their gas tax policies.

House Passes Bill Banning All Flavored Tobacco
NACS strongly opposed the bill banning menthol cigarettes, flavored dip and cigars.

Panera Bread Unveils New Coffee Subscription Program
For $8.99 a month, MyPanera users get unlimited hot or iced coffee at any Panera location.


Feb 28, 2020

Canadian C-Stores Guard Against Youth Vaping
Minors are more likely to obtain vaping products from friends or vape shops, a survey finds.

Remediating Cyberattacks Requires a Team Effort
Activate a prepared response plan and look to support organizations to aid recovery efforts.

Food Competition From Dollar Stores Growing
The format increased 5%, which puts more pressure on conventional retailers.

Tap Into Transformative Leadership Power
There’s one spot left in the NACS program that empowers managers to reach their full potential.

Washington State Banks on Electric Vehicles
Approved measures will push EV sales and lower the carbon fuel standard.

NYC Council Considers Capping Food Delivery Costs
The measures would limit how much Grubhub and Uber Eats could charge restaurants.


Feb 27, 2020

JUUL Restructures Marketing Models Worldwide
The company is reviewing all operations both overseas and within the United States.

NLRB Issues Joint-Employer Final Rule
New regulations reduce joint-employer liability.

Bill to Raise Hawaii’s Smoking Age to 25 Stalls
Lawmakers expect it to bounce back in a new format.

7-Eleven Expands Evolution Stores Concept
The chain brings its new format to Washington, D.C., and San Diego.

A Standards' Focus for APIs
Conexxus and International Forecourt Standards Forum announce standardized API initiative and public repository.

CDC Issues Coronavirus Guidance for Businesses
Maintain clean operations, encourage sick staff to stay home and plan for an outbreak.


Feb 26, 2020

To Prevent Cyberattacks, Minimize IT Vulnerabilities
Prevention, not just detection, is critical to thwart cybercriminals targeting c-store networks.

All About Electric Vehicles
This week’s Convenience Matters podcast delves deep into the convenience of EVs.

Krispy Kreme Debuts Doughnut Delivery
On Leap Day, the chain will begin offering nationwide delivery of fresh donuts.

Menthol Ban Bill Put to House Vote Tomorrow
NACS urges retailers to tell Congress to oppose a ban on all flavored cigarettes, cigars and smokeless tobacco.

Amazon Go Grocery Now Open
The cashierless supermarket uses Amazon Go technology across a 10,400-square-foot store.

CBD and Cannabis News Update
This week’s CBD and cannabis updates from the U.S. and around the globe.


Feb 25, 2020

Conexxus Webinar to Address API Standardization
Mark your calendars for this free webinar on addressing technical debt.

Sugary Drink Sales Drop in Seattle
Decline follows city-imposed soda tax.

India Gas Stations to Switch to Clean Fuel
Euro-VI emission compliant fuels go nationwide April 1.

Consumers Are Clueless About CBD
They don’t know if it’s illegal, federally regulated or even safe, a new survey finds.

Global Cigarette Sales Are Down
Consumers seeking nicotine find it elsewhere.

No Cashier? No Problem, Consumers Say
“Unattended commerce” is in demand.


Feb 24, 2020

Grocers Take Over Product Placement
Supermarkets are analyzing their own data to decide which brands get prime shelf space.

Oppose Flavor Ban on Traditional Tobacco Products
The U.S. House this week will vote on a bill to ban menthol cigarettes, flavored dip and cigars.

Under Siege: Cybercriminals Target C-Stores
Understand the vulnerabilities that make the convenience retailing industry a prime target for data attacks.

New York Seeks to Protect QSR Employee Hours
City Council weighs proposals that would limit employers’ discretion to fire employees or cut hours.

Top C-Store Brands Invest in Foodservice, Cleanliness
Buc-ee’s tops GasBuddy’s 2019 ranking based on 8.3 million consumer ratings.

McDonald’s Courts Quarter Pounder Fans
Fan club swag includes a six-pack of candles that smell like cheeseburgers.

Major Vape Study Retracted
The University of California study tied e-cigarette use to heart attack risk.


Feb 21, 2020

Affluent Shoppers Flock to Walmart Grocery
The retailer’s acquisition of Jet.com has reeled in higher-income customers for online orders.

Giant Eagle Ends 24/7 Hours at Some Stores
The chain cited grocery shopping trends and c-store competition for the move.

Nissan Piloting Subscription Service for Cars
The Nissan Switch plan lets customers drive a different car, including EVs, as often as they wish.

Young Employees Seek Mental Health Accommodations
Employers are mulling how to accommodate anxiety, PTSD and other conditions under the ADA.

Parker’s Kitchen Named 2019 Southeast Retailer of the Year
Trade publication touts southern c-store chain’s progressive foodservice offer.

Hy-Vee Acquires Four QuikTrip Stores
The Iowa chain will convert the Des Moines area QT locations to its Fast & Fresh Express format.


Feb 20, 2020

Early Bird Registration Underway for Convenience Summit Europe
The three-day event combines retail innovation, inspiration and thought leadership.

Alexa, Order Us a Pizza!
Food orders via smart speakers are expected to increase.

N.J. Vape Shops Must Close or Rebrand
Many are loaded with soon-to-be-illegal products.

Cheers for Wawa and Beer
Wawa’s coffee vanilla porter will be unveiled today in Florida.

Cannabis Shops Discover Ad Workaround
Colorado businesses that sponsor highway cleanups get their names on Adopt a Highway signs.

DOT Issues Reminder on Drug and Alcohol Policy Compliance
Safety-sensitive employees should exercise caution when considering CBD use, the agency says.


Feb 19, 2020

Convenience Stores Roll With the Changes
From kombucha slushies to vegan cheese, retailers cater to an ever-evolving consumer taste for fresh and innovative.

Thinking About Future After Gas
With a growing number of EVs, Norway is where to see a way beyond gas pumps.

Why Retailers Shouldn’t Ignore EMV Oct. 1 Deadline
This week’s Convenience Matters podcast discusses the importance of EMV compliance at the pump.

Sheetz Makes Fortune 100 Best Companies to Work for List
The convenience store chain came in at No. 80.

7-Eleven to Take Private Labels to New Heights
The private labels, 24/7 Life and 7-Select, are expected to bring in big revenue and expand on 7-Eleven’s mission.

Food Delivery Companies Seek Financing
Grubhub, Uber Eats, Postmates and DoorDash among firms looking for IPOs or mergers to shore up spotty profits.


Feb 18, 2020

The Rise and Fall of the Cashless Store
Does the technology have a future?

South Korean C-Stores Outperform Supermarkets
Single-person households are one reason why.

Peek Inside Amazon’s New Grocery Chain
Insiders say the first new store looks fairly conventional.

Dover, Shell Introduce Self-Checkout Kiosk
Netherlands test results in shorter queues, improved customer experience.

Demand for Oral Nicotine Pouches Is Up
Swedish Match sees an increase in sales, while other companies join the chewing tobacco race.

Maine May Require Cage-Free Eggs
Lawmakers want guidelines for egg producers.


Feb 17, 2020

New ‘On the Go’ C-Store Opens in U.K.
London-based grocer Sainsbury launches a c-store focused on fresh foods, mobile app checkout.

Pop-Up Stores Aim to Disrupt Grocery
Pop Up Grocer’s temporary stores feature new, better-for-you brands in a boutique setting.

FMI Responds to Survey on Food Recalls
The food supply chain acts quickly to remove recalled product from shelves and notify shoppers.

Rutter’s Investigating Data Breach
POS malware may have affected locations in Pennsylvania and West Virginia.

Refuel to Acquire Double Quick C-Stores
The deal will add 48 c-stores to the rapidly expanding Charleston-based retailer’s portfolio.

Customers Love Discovering New Flavors
Millennials are more adventurous, while boomers are conventional when it comes to tastes.


Feb 14, 2020

This Week in Sustainability
New York retailers brace for plastic bag ban; BP sets net zero emissions goal; and food waste is worse than experts thought.

Wawa Ups Its Dinner Game
The retailer is testing chicken sandwiches and burgers as options for a bigger “dinner platform.”

NYC C-Store Offers Free Food for Math Solutions
Customers who solve a simple equation get five seconds to grab merchandise.

Shoppers, Retailers Frustrated by Self-Checkout
Stores are adding video systems to help customers check out and to combat theft.

Global Oil Demand to Drop
The IEA forecasts the first quarterly decrease in more than a decade amid a China slowdown.

Become a Master of Convenience
NACS designation honors six retailers who invested in professional and personal development.


Feb 13, 2020

Designing the Ideal Customer Experience
Omnichannel expert Chris Walton shared his keys to successful retailing at the NACS Leadership Forum.

The Personal Touch
This week’s Convenience Matters podcast discusses how training your staff to care about customers pays dividends.

State-Owned Marijuana Stores for Rhode Island?
Legislators consider the pros and cons.

Illinois Considers Barring Self-Serve Fuel Pumping
Currently, only New Jersey bans consumers from filling up themselves.

Philippine 7-Eleven Stores to Add ‘Recycling’ ATMs
New ATMs will enable real-time deposits and withdrawals.

South Korean C-Stores Compete for Delivery Customers
Consumers see delivery as part of convenience.


Feb 12, 2020

Building Leadership Success
The Leadership for Success program provides insightful education and practical application for participants.

Build a Workplace That Drives Profit
A leading expert on customer experience and employee engagement, Michel Falcon shares tried and tested strategies to build a people-first culture.

Trump Recommends New Tobacco Regulation Agency
The proposal would take oversight of tobacco away from the Food and Drug Administration.

Clean Restrooms Boost Spending
A well-maintained bathroom makes consumers open their wallets.

Maryland Bans Disposable Flavored E-Cigarettes
Tobacco and menthol flavored disposables still will be allowed for sale in the state.

Planning for Succession in Your Family Business
Follow these five steps to ensure your business has a roadmap for future generations.


Feb 11, 2020

Expect Grocery Robots to Boost Online Shopping
Consumers still will visit grocery stores for fun foods, experiences.

The Four Values C-Store Customers Share
Using first-of-its-kind data from a global study, NACS Leadership Forum speaker David Allison identified the values convenience store patrons have in common.

7-Eleven Flies Into Orlando Airport
New store will serve drivers picking up travelers.

Shell Oil and Dunkin’ Expand Loyalty Promotion
Coffee-drinking drivers can save 10 cents per gallon.

Sheetz Is Expanding to Central Ohio
New store opening set for 2021.

Coca-Cola Launches Sprite Ginger
The new flavor pairs the lemon lime taste of Sprite with a hint of ginger.


Feb 10, 2020

C-Store Chain Foxtrot Expands to D.C.
The tech-enabled store closed a $17-million growth funding round and will open new locations in D.C. and Chicago.

Uber to Restart Self-Driving Car Tests in California
A new permit allows Uber to restart self-driving vehicle tests, two years after pedestrian death.

7-Eleven ‘All In’ on the Customer Experience
Annual franchisee conference showcases the future of convenience at 7-Eleven stores.

Japan Seeks Sustainable Path for C-Store Industry
Panel urges industry to make operational changes amid rising labor costs.

Time to Share Your Story With Congress
Registration for 2020’s Day on the Hill closes February 17.

Decoupling the Customer Experience
Thales Teixeira offers NACS Leadership Forum attendees a framework for responding to disruption.


Feb 7, 2020

Skimmers Target Independent Gas Stations With Older Pumps
Small, mom-and-pop retailers are more likely to be victims of skimming.

Shell to Increase German EV Charging Stations
The number of fast-charging stations will double and give drivers a way to reduce carbon emissions.

Visa Plans Sweeping Swipe Fee Changes
The interchange fees will rise or fall based on the merchant and how a customer pays.

QuikTrip Lives Out the Good Jobs Strategy
CEO Chet Cadieux says it’s a moral imperative to ensure the success of employees.

7-Eleven Pilots Cashierless Store Concept
The chain’s first no-cashier store opened at the company’s headquarters for employees only.

Beyoncé Inspires Popeyes Clothing Line
All sales of the Louisiana-style chicken restaurant’s clothing line will be donated to charity.


Feb 6, 2020

7-Eleven of Korea Opens Futuristic Store
New food-focused format is a “food dream” for customers.

What Is in Plant-Based Meat?
Inquiring minds are curious, leading to more people trying samples.

QuikTrip Will Expand Into Alabama
Chain focuses on Tuscaloosa and Fultondale.

Autonomous Trucks Are Traveling Through Texas, New Mexico
Waymo is testing its proprietary self-driving system.

Starbucks Uses AI to Improve Customer Experience
The tech allows for a more customized experience, while also gathering key data features about consumers.

Lawmakers Press E-Cig Firms on Vaping
The FDA’s guidance on flavored products also drew heat at the House subcommittee hearing.


Feb 5, 2020

Flavored E-Cigarette Ban Starts Tomorrow
Retailers must stop selling banned e-cigarette flavors Thursday or risk FDA enforcement action.

Emotional Retail
This week’s Convenience Matters podcast delves into how to tie emotion to the retail environment.

Sports Drink Sales Slipping
Consumers are reaching for other beverages to hydrate.

Britain Will Ban New Gasoline, Diesel Cars in 2035
The country is giving the car industry a mere 15 years to change over from fossil fuels to electric.

Shell Connects Gas Stations to Uconnect Market
Fiat Chrysler’s in-vehicle commerce platform allows drivers to OK payments before filling up.

Walmart, Amazon Extend SNAP Test to Washington
The pilot program allows benefits payments for online grocery orders.


Feb 4, 2020

New Tactics for Boosting Loyalty Programs
Rewards differentiate retailers.

Consumers Seek Sweet Drinks, No Added Sugars
New regulations establish rules for communicating with shoppers.

Task Force Examines Mobile Payments
House panel reviews the benefits and pitfalls of the evolving payments marketplace.

Food Delivery Kitchens Pop Up in Empty Malls
Developers look to solve two problems simultaneously.

Super Bowl Ads Entertained and Inspired
Positive campaign ads stay with viewers longer.

Gen Z Has High Expectations From Brands
They want brands to spread happiness, make life easier.


Feb 3, 2020

U.S. Convenience Store Count Stands at 152,720 Stores
The industry is faring better than other retail channels, but the number of small companies is declining.

McDonald’s to Focus on Tech, Breakfast in 2020
The chain’s global comparable sales growth in 2019 was the highest it has seen in more than a decade.

Sheetz Charity Initiative Raises $700,000
Sheetz For the Kidz raised a record amount to support underprivileged children.

High’s Undergoes Brand Revitalization
Ideas 2 Go showcases how Maryland-based High’s is transforming the customer experience.

Philip Morris Expands ‘Smoke-Free Future’ With New Partner
The collaboration will expand the reach of KT&G’s smoke-free products.

Customers Frustrated With Checkout Lines
Zynstra study finds 15% of customers will leave a store after only a minute of waiting in line.


Jan 31, 2020

Kwik Trip Launches Gold Rush Rewards Promo
The chain is running a campaign to push signups and usage of its loyalty program.

Californian Amazon Go Will Serve Hot Foods, Espressos
The location, which is currently being remodeled, also will have fountain drinks.

Record Spending Predicted for Valentine’s Day
Confident consumers and a broader buying lead will push gift-giving this Valentine’s Day.

What’s the Future of Store-Based Retail
Chris Walton talks consumer shopping habits, while brick-and-mortar Starbucks goes digital.

This Week in Sustainability
7-Eleven saves 2.7 million cups from the landfill; Del Monte adds story tags to fruit; and Coca-Cola says consumers still like plastic bottles.

The Privacy Risk of Cashierless Stores
Tracking customer movements could give potential hackers access to more data.


Jan 30, 2020

Flavor-Ban Deadline to Clear Shelves Nears
As of Feb. 6, retailers must remove flavored cartridge-based products except for tobacco and menthol from stores.

Small Chicken Breasts Are in Short Supply
The fast-food chicken war is impacting meat resources.

Bitcoin Is Still Currency Preferred by Thieves
The dark web provides shopping opportunities for contraband.

Super Bowl Sales Opportunities
Expect multicultural influences and big appetites.

Food Delivery Gets More Complicated
The industry is experiencing growth pains.

Mexico Still Depends on U.S. for Fuel
Fuels Institute report examines the impact of fuel deregulation.


Jan 29, 2020

Three Square Self-Pay Market Opens in Wisconsin
The first self-checkout store in the state, the market offers 400 items in a small c-store setting.

Proper Maintenance of Fuel Storage Tanks Matters
This week’s Convenience Matters podcast goes underground to discuss the importance of clean fuel.

7-Eleven Crests 70,000 Locations Worldwide
The retailer now has more stores than any other international company.

Tangible Tools for Managerial Success
The Leadership for Success program empowers store managers to reach their full potential.

Walmart Lifts Starting Wage to $12 an Hour
The test run in 500 stores is part of a new workflow model.

Retailers Tackle Mobile Shopping
Consumers like to shop from their phones, but are retailers equipped to provide the experience?


Jan 28, 2020

GM to Produce E-Vehicles in Detroit
Company will invest $2.2 billion and hire 2,000 workers.

New York Moves Toward More Marijuana Controls
Lawmakers want to regulate sales and taxes.

Shoppers Demand Convenience
Survey finds consumers rate convenience more highly now than five years ago.

FUELS2020 Sheds Light on Issues Facing Fuel Retailers
This three-day event will cover the most pressing market issues of 2020 and beyond.

Sheetz Updates Technology System
Chain teams with British tech company.

Grocery Delivery Tests Micro-Fulfillment Centers
The aim is to make grocery delivery even faster.


Jan 27, 2020

NYC Votes to Ban Cashless Stores
Meanwhile in Oregon, a measure to limit self-checkout stations in grocery stores advances.

Wawa Expanding on Florida’s First Coast
The Pennsylvania-based c-store plans to add 60 more locations across six states.

Publix Expands Digital Deli Counter in Florida
In a partnership with Instacart, customers can receive customized sandwiches with their groceries.

Consumer Brands Association Creates CBD Board
New advisory board seeks to increase safety and ensure oversight in the CBD market.

This Week in Sustainability
Meijer’s app cuts food waste; Starbucks sets lofty sustainability goals; and Tyson launches a global coalition.

7-Eleven Creates New Slurpee Flavor
The c-store’s new energy drink, Quake, is now available as a Slurpee flavor.


Jan 24, 2020

New Jersey Bans Flavored Vaping Products
The law is the first U.S. permanent prohibition against e-cigarette flavors.

Wisconsin C-stores Team Up to Fight Human Trafficking
State law enforcement will provide training to store employees on signs of human trafficking.

AFD Liability Shift Webinar
Changes are necessary for EMV compliance at the pump.

Casey’s Plans to Open 350 New Stores
The c-store chain aims to grow through new construction and acquisitions.

Report Uncovers Opportunities for Brands, Retailers
The study examines shopper behavior across retail channels over the past decade.


Jan 23, 2020

Love’s Rings in 2020 With Big Plans
Look for new stores, updated technology and more products.

Drone Delivery Perceptions Remain Mixed
Survey reveals consumers’ positive and negative views regarding autonomous deliveries.

Subaru Sets Target for Selling Only Electric Cars
Look for new e-car models by the decade’s end.

The 100 Most Trusted Brands in America
Well-known CPG brands rank in the top 25%.

Pilot Flying J Grows Loyalty Program
Technology helps pro drivers make stopping and shopping decisions.

Millennials Are Prime Grocery Pickup Shoppers
But expect to see all ages using the convenient service.


Jan 22, 2020

Values Over Demographics
This week’s Convenience Matters podcast peels back the curtain on how human behavior is evolving beyond age.

Amazon Eyes Hand-Recognition Payment System
The retail giant has plans to allow consumers to link credit card data to their hands.

Anheuser-Busch InBev Banks on Hard Seltzer
The company sees a future in alcoholic seltzer as beer consumption continues to fall in the United States.

Edmunds Predicts 17.1 Million New Vehicles Will Sell in 2020
A strong economy and stable finance rates are expected to help prop up sales this year.

Retailers Embrace Workforce Management Systems
Walmart and other businesses turn to technology to make connecting with employees easier.

Electric Vehicles, Privacy Top Issues Facing Industry
C-store retailers will share their key concerns with Congress at NACS Day on the Hill.


Jan 21, 2020

Government Edits Broad Vape Warning
But pregnant women, kids and non-tobacco users still shouldn’t vape.

Beverage Market Is Flush With Functional Drinks
Consumers can find products for almost every complaint and need.

7-Eleven to Acquire Independently Operated 7-Eleven Stores
Oklahoma stores to become part of the national chain.

Wawa Seeks Students for ‘Food Scientist’ Program
Kids learn about careers in food science and nutrition.

Private-Label Products Are Changing Retail
Do they threaten national brands?

Instacart Sees 2020 as the ‘Year of Grocery Pickup’
New features aim to lure additional retail customers.


Jan 20, 2020

IRS Releases Guidance on Retroactive Biodiesel Tax Credit
Companies have 180 days to claim 2018-19 retroactive biodiesel tax credit beginning February 14.

Smart Coolers Expand at Walgreens
Digital cooler doors show what’s inside, enable marketers to serve targeted ads.

This Week in Sustainability
A Minneapolis bag fee takes effect; eight states raise EV fees; and PepsiCo hits a renewable energy milestone.

Royal Farms Expands in Pennsylvania
Lehigh Valley, Pennsylvania, will soon get a Royal Farms location, complete with its signature crispy fried chicken.

Cumberland Farms Leads Massachusetts Alcohol Sale Change
State’s Package Store Association seeks to remove c-store’s proposed measure from the 2020 ballot.

USDA Seeks Input on New Ethanol Sales Infrastructure Incentive Program
NACS members can take the opportunity to provide real input to the agency.


Jan 17, 2020

Platte Street Mercantile Tests Cashless Convenience Store
The self-service store was created to test Impulsify’s grab-and-go software.

C-Store Loyalty Programs Will Change in 2020
Expect more emphasis on communications and building relationships.

Small Companies Add Jobs
A recent survey found that the labor market continues to be strong.

How Retailers Can Prepare for E-Liquid Flavor Ban
A NACS Q&A seeks to address retailer concerns about compliance and unsold stock.

Tiger Fuel Company Unveils New Branding
Along with the revamped logos, the chain also debuted a new loyalty program and app.

Conexxus Webinar Shares How Digital Can Lift Your Business
Register for the free webinar on Thursday, January 23, at noon ET.


Jan 16, 2020

Congress Holds First Cannabis Hearing in 50 Years
More testing is needed, and there are not an adequate number of facilities to do research.

Pilot Flying J Partners With CVS Health
Product kiosks aim to keep professional drivers on the road.

Valuable Feedback Straight From Your Frontline
Two-way mobile communication enables sharing best practices while keeping employees engaged.

CBD Faces More Regulation and Research
FDA needs additional information before drafting CBD regulations.

Convenience Summit Asia Spotlights Bangkok Innovation
Join NACS on a must-see tour of the Thai capital’s convenience and fuel retail stores and food scene.

FDA Issues Statement on Tobacco 21
The agency provided more clarity regarding what it expects from retailers who sell tobacco.


Jan 15, 2020

Texas Lottery Tickets Soon Available for In-Lane Sales
The Texas Lottery will expand a pilot program at Dollar General stores to other large retailers.

Starting the Day the Healthy Way
This week’s Convenience Matters podcast takes a close look at what c-stores are doing in the breakfast daypart.

U.S. Wine Intake Drops for First Time in 25 Years
Baby boomers aren’t drinking as much, while millennials prefer alternatives.

Mountain Dew Introduces Zero Sugar Version
The new soda offers the same bold taste but without the calories.

Casey’s Pushes E-Commerce
With a new loyalty program, the chain hopes to keep the connection with customers strong.

Panera Adds More Grains, Plant-Based Foods
The chain also will add more high-quality, lean-cut meats to its “100% clean” food menu.


Jan 14, 2020

America’s New Favorite Restaurants: C-Stores
Hungry? Visit your local convenience store.

Six Innovative Retailers to Watch
Frank Beard shares some of his favorite c-store visits from 2019.

How the Dairy Industry Will Save Milk
The milk industry is suffering but hasn’t gone sour.

Juices Are Getting an Overhaul
Less sugar, nothing artificial will keep customers returning.

Retailers Find Tangible Benefits in Empowering Staff
Engage frontline employees and turn them into your store’s positive cheerleaders.

Walmart Opens Cashierless Grocery in Florida
Customers can check out anywhere in the store.


Jan 13, 2020

145,000 U.S. Jobs Added in December
At the start of the new decade, the country’s unemployment rate remains at 3.5%.

Kwik Trip Donates to Emergency Response Team
The c-store presented two grants that help first responders and another to the local K-9 unit.

NACS, Retail Groups Ask FDA for Clarity on T-21
Retail associations send second joint letter asking for direction on the new tobacco age.

2021 Food Code: What to Expect
Updates may include a regulatory initiative focus on retail and foodservice.

Labor Department Issues Joint Employer Rule
The final rule reverses the Obama-era FLSA interpretation in line with NACS comments.

Thai Oil Company Joins Tesco Asia Bidding
PTT is reportedly joining two Thai tycoons in the first-round bid to buy Tesco Asia.

Philadelphia Gets Smallest Wawa
The new 3,000-square-foot store includes a Wawa pickup window for customers who order ahead.


Jan 10, 2020

Starbucks Debuts Nondairy Beverages
The coffee chain also is testing oat milk as a dairy alternative in the Midwest.

California Seeks to Ban All Flavored Tobacco Products
The bill includes menthol cigarettes as well as flavored e-cigarettes.

FDA E-Cigarette Flavor Ban Takes Effect February 6
Retailers must remove most flavors of cartridge units from their shelves ahead of the deadline.

Impossible Pork Arrives This Month
Burger King is set to offer faux sausage at limited locations.

Younger Consumers Ready for C-Store Cannabis, Automation
A new report says these trends are opportunities to differentiate and capture new customers.

Walmart Unveils Alphabot Online Grocery Platform
The retailer says the new technology delivers online grocery orders faster.


Jan 9, 2020

Catalina and Koupon Partner on C-Store Analytics
The tie-up aims to help retailers and CPGs better understand consumers’ cross-channel purchase behaviors.

Rhode Island May Permanently Ban Flavored Vape Products
Health officials are accepting public comments until January 26.

Cannabis Entrepreneurs Face Regulatory Hurdles
Without federal oversight, businesses must contend with a patchwork of laws in marijuana-legal states.

Cybercriminals Target Loyalty Programs
They steal points and redeem them for goods they can sell.

'Alexa, Pay for My Gas'
No need to take out your wallet at the pump.

Prepared Foods Sales Are Up
Hungry consumers still eat on the run.


Jan 8, 2020

Bullhead Pit Beef Opens Takeout Location
The food truck business started out at the Good to Go convenience store.

High Need for Education
The NACS pop-up event covered cannabis basics for retailers.

Day on the Hill Connects Retailers With Congress
The NACS event helps c-store leaders engage with legislators on our industry’s key issues.

Ideas 2 Go Explores New Retail
Shanghai delivers a new retail experience that integrates in-store and online shopping.

Selling Renewable, Low Carbon Fuels
This week’s Convenience Matters podcast dives into the 2018 NACS Consumer Fuels survey.

Gas Stations Rush to Upgrade to Chip Technology
The industry faces an October deadline for EMV compliance at the pump.


Jan 7, 2020

Casey’s General Stores Launches New Rewards Program
To kick off Casey’s Rewards, the c-store chain is donating more than $50,000 to schools in 16 states.

Businesses Are Buying More Robotics and Drones
Expect that spending to increase by 17% this year.

Cannabis by the Numbers
Experts share data on the emerging category at the NACS pop-up event.

Singapore Shoppers Welcome Automated C-Stores
New operators study mistakes other cashierless stores have made.

Fewer Men Are Using Tobacco
The WHO study, which didn’t include e-cigarettes, cites a decline among smokeless tobacco users.

U.S. Pepsi Ads Get First New Tagline in 20 Years
“That’s What I Like” aims to attract free-spirited soda-drinkers.


Jan 6, 2020

FDA Issues Final Nutrition Facts Guidance
Final guidance expands on answers about labeling regulations for manufacturers.

Thai Tycoons in Bid to Buy Tesco Asia
Purchase of 2,074 stores in Thailand and Malaysia could reach as much as $7 billion.

NACS Cannabis Pop-Up Explores New Frontier
Experts offer insights and perspective on what retailers need to know about this emerging market.

Convenience Stores Losing ATMs in the U.K.
Many store owners struggle to pay fees and keep the service free.

Grocery Store Trends for 2020
More convenient options, plant-based foods and pickup options will come this year.

CDC: Black Market THC Main Cause of Vaping Illnesses
The agency confirmed that vaping products with THC played a major role in the recent outbreak.


Jan 3, 2020

We Card Offers Free T-21 Resources
Downloadable resources shared in response to the legal tobacco purchase age rising to 21.

Good Jobs, Great Employees, Happy Customers
A recent Convenience Matters podcast pulls back the curtain on how to provide a positive job experience for your staff.

Amazon Files ‘Vein Scan’ Technology Patent
The technology would ID customers by scanning their palm to detect blood vessels underneath the skin.

Mexico City’s Plastic Bag Ban Now in Effect
Residents are resorting to old remedies like woven straw baskets to bring home groceries and goods.

FDA Bans Fruity and Mint Flavored Cartridge-Based E-Cigs
Retailers will still be allowed to sell tobacco and menthol flavored e-cigarette products.

C-Stores Add Wearables to Shelves
From Kum & Go fanny packs to Casey’s t-shirts, retailers want to be in their customers’ closets.


Jan 2, 2020

Branding Matters
This week’s Convenience Matters podcast dives into what should go into your company’s brand.

FDA Sends Trump New Guidance on Vape Flavor Ban
The White House hints at a new policy that would ban fruity flavored cartridge-based e-cigarettes.

C-Store Retailers Say Sales Rose in 2019
NACS survey finds record-high retailer optimism for the first quarter of 2020.

Six New Rule Changes That Impact Businesses
The regulations include overtime rules for salaried employees and higher minimum wages in 14 states.

NACS Urges Retailers to Comply with Tobacco 21
Associations seek clarity from the FDA on enforcement efforts ahead of issuing regulations.

NACS, PHA Help Retailers Pick Healthier SKUs
An online calculator helps c-store managers build healthier planograms.


Dec 27, 2019

Tobacco 21 Now in Effect, FDA Says
It is illegal for retailers to sell any tobacco products to persons under age 21.


Dec 24, 2019

Oregon Bans CBD, Cannabis in Alcoholic Drinks
Federal and state laws put beverage makers in a quandary.

NCR Acquires Zynstra for $129.4 Million
The companies have previously partnered on retail technology.

Chinese C-Stores Get KFC
The first franchised chicken QSR opens inside a Chinese gas station.

Vaping Illnesses Decline
New cases have dropped since the fall; regulators shut down 44 websites selling illicit liquids.

Marijuana Use is Up Among U.S. Students
But alcohol consumption among teens is declining.

Sheetz Serves Up Free Holiday Coffee
Drivers get no-cost java on busy travel days and can pay it forward by donating to a charity.


Dec 23, 2019

HOS Waivers Issued
Severe weather in southern U.S. states spurs temporary relief from driver work rules.

Yesway Offers 20-Cent Gas Discount
The holiday promotion for reward members runs through New Year’s Day.

Loop Opens Cashierless C-Store
The shipping-container store is adjacent to a Shell gas station in a California suburb.

Pump Prices Could Rise Under TCI Plan
East Coast drivers could pay up to 17 cents more per gallon due to climate-change initiative.

This Week in Sustainability
Giant Eagle ditches plastic bags, Petro-Canada finishes EV network, and Maine city bans Styrofoam.

Fatal Workplace Injuries Rise
Crashes remain the leading cause of death, while fatal slips and falls decline.


Dec 20, 2019

Sheetz Celebrates Store Opening With Giveaway
Fans at the 600th store opening could receive a $2,500 “Sheetz for a Year” gift card.

Put a Face on the Convenience Store Industry
Congress listens when retailers share their personal stories about how legislation impacts them.

Trump to Sign Spending Bill
The measure lifts the tobacco buying age to 21 and extends the Work Opportunity Tax Credit.

Wawa Investigating Data Breach
The malware attack may have compromised customer payment information at all locations.

Will Cash Still Be King?
Experts say the number of outlets where cash isn’t needed will grow in the next decade.

EPA Releases Final RVOs for 2020
The agency raised the cellulosic biofuel category to 590 million, more than proposed.


Dec 19, 2019

Love’s and Bojangles Team Up
Expect to see new restaurants inside 40 Love’s locations.

Gift Cards Ring in the Holidays
Mastercard introduces mobile wallet gift card, while consumers flock to restaurant gift cards.

FDA Approves Two New Tobacco Products
Both contain less nicotine than regular smokes.

THC Vapers Ignore Health Risks
Lung illnesses haven’t changed their attitudes toward vaping.

Consumers Fear Lab-Grown Food
Young customers are more open to lab-produced products.

Retail Cyberattacks Rise 20%
Cyber criminals are getting more sophisticated.


Dec 18, 2019

Congress Strikes Deal on Biodiesel Credit, Tobacco 21
Extending the credit and raising the tobacco purchase age win House approval in spending bill.

High’s Launches Loyalty, Private Label Debit Program
The chain partnered with ZipLine for mobile rewards and branded debit payments.

115.6 Million Travelers This Christmas
With 4.3 million more Americans on the go this year, AAA/INRIX predict double drive times.

Court OKs Class Action Settlement
The $5.54 billion settlement will compensate merchants for excessive interchange fees.

Study Shows $15 Minimum Wage Hurts Small Business
Higher minimum wages “worsen the financial health of small businesses,” researchers said.

The Case for Sustainability
This week’s Convenience Matters podcast dives into what retailers need to know about this hot button issue.


Dec 17, 2019

CBD Vending Machines Rolling Out
First 10 machines will help determine how the network grows.

Wait List for Coca-Cola Subscription Service
In just three hours, insiders snatched up the 1,000 available memberships to try new flavors.

How Gen Z Shops Today
Even the tech crowd appreciates a personal touch.

Local Lawmakers Battle Food Deserts
Legislators debate if dollar stores should carry fresh food.

Shift in Retail Impacts Holiday Hiring
More employees work behind the scenes.

Casey’s Brightens the Holidays
Local non-profits have the chance to win $1,000.


Dec 16, 2019

7-Eleven Loyalty Program Exceeds 25-Million Mark
App-based platform triples its membership in two years.

Pepsi to Sell High-Caffeine Cola
Beverage leaders respond to changing customer demands.

What Consumers Think About Loyalty and Rewards
PDI releases survey results.

Texas Oncologist Confirmed as FDA Chief
Senate votes 72 to 18 to confirm Dr. Stephen Hahn to the post.

E-Cig Flavors Remain Controversial
One state’s ban is in court; another lets marijuana stores sell vape.

Grocers Turn to Fulfillment Centers
Getting products to customers requires investment.


Dec 13, 2019

Sheetz Expands into Columbus, Ohio
The company will be moving into central Ohio within two years.

House Democrats Push Flavored Tobacco Ban Vote to 2020
The bill aiming to ban all flavored tobacco products will not come to a vote this year.

This Week in Sustainability
California is in a recycling row with CVS; U.S. lawmakers create recycling task force; and Tesco launches "sustainable basket" metric.

First Vegan Japanese C-Store Opens
The Vegan Store stocks vegan bento box lunches, rice balls and soft-serve ice cream.

7-Eleven Sees Bright Future in India
Mumbai alone could handle more than 1,000 7-Eleven outlets.

Convenience Stores Get Healthier
Driven by consumer demand, more healthy choices are appearing on the shelves at c-stores.


Dec 12, 2019

Center of Excellence Seeks Sustainable Solutions
Core-Mark’s retail innovation lab gives retailers hands-on experience.

Driverless Delivery Continues Testing
Walmart and Coca-Cola jump on board.

Court Recognizes Retailer Rights
U.S. District Court approves new notice in interchange litigation against major credit cards, banks.

Dollar General Grows
The chain plans to open 1,000 new stores in 2020.

Airports Offer Flyers More Convenience
Cashierless stores keep travelers moving.

Court Upholds Marketing Rules for e-Cigs
But undeterred vapers are driving across state lines for products.


Dec 11, 2019

The Ins and Outs of CBD
This week’s Convenience Matters podcast takes a closer look at what’s going on with hemp, THC and CBD.

Vermont Declares Emergency on Transportation of Propane Gas
The declaration pertains to the delivery of bulk propane gas products within the state.

The Slurpee Goes Digital
7-Eleven celebrated a new slush flavor with an LED light-up digital message cup.

Tell Congress Your Story
The 2020 NACS Day on the Hill gives retailers a chance to show their representatives how legislation impacts them.

C-Store Leaders Spotlight Convenience Summit Asia
Two global industry executives share why CSA is transformational; registration is open.

McDonald’s Debuts Clothing Line
The online store will rotate various seasonal wear throughout the year.


Dec 10, 2019

Ringing in 2020 with Retail Innovation
Core-Mark to open innovation lab in early 2020.

Fastest Growing Brands in 2019
Top brands include White Claw, Impossible Foods and Kind Snacks.

Sheetz Serves Beyond Burgers
The plant-based burger is now available at all 597 Sheetz locations.

Los Angeles to Ban Flavored Tobacco
City Council hopes ordinance alleviates youth smoking issues.

New Jersey Moves Toward Bag Ban
State bill looks to ban most plastic and paper bags, affecting all retailers.

Coffee Shortage Incoming
The demand for coffee is outgrowing supply by nearly 66 million pounds.


Dec 9, 2019

7-Eleven Announces New Private Label
The brand, 24/7 LIFE, will include more than 200 products.

Eight Innovative Retailers to Visit in California
Frank Beard takes NACS Daily readers along on a recent trip to the West Coast.

Americans Spend $30,000 on Snacks
The go-to snacks for both sweet and salty lovers are chocolate and potato chips.

Report Outlines How Credit Card Networks Undermine Security, Block Competition
EMVCo leadership puts profits ahead of security, driving up costs for businesses and consumers, study says.

Cannabis Used More than Traditional Sleep Aids
With legal access, more people are choosing marijuana over medication to help them sleep.

AirAsia Brings Food to the Ground
Airline opens fast-casual restaurant that sells same pre-packaged meals travelers get in-flight.


Dec 6, 2019

Senate Committee Tackles Data Privacy
Lawmakers agree a federal law is needed but remain divided on key issues.

Food Stamp Program Rules Tighten
The changes will affect adults up to age 48 who aren’t disabled and don’t have dependents.

America Is Obsessed With C-Stores
Food & Wine asked readers to share which convenience stores have the best food.

Investors Seek ‘Amazon-Proof’ C-Store Opportunities
Fuel margins and retailer connections with local customers make the sector attractive.

Turkey Requires Plain Packaging for Tobacco
After January 5, 2020, all tobacco products must carry 14 new health warnings.

This Week in Sustainability
Parker’s adds EV charging, Repsol aims to be zero emissions and farms turn food waste into energy.


Dec 5, 2019

FDA Official Testifies on E-Cigarette Guidance
Zeller acknowledges the agency does not have the authority to discriminate against c-stores.

Top New Products of 2019
Nielsen names the 25 most innovative offerings in the consumer packaged goods space.

Coca-Cola Honors Unsuccessful Projects
Learning from failure can lead to big wins, according to the beverage giant.

U.S. Faux Meat Producers Look to China
Established players face challenges from Chinese startups.

Postmates Food Delivery Leaving Mexico for U.S. Market
Competition is tough south of the border.

Trump’s FDA Nominee Clears Senate Panel
No final confirmation vote has been scheduled.

Kroger Launches a Dark Kitchen
The venture creates a new revenue stream for grocers.


Dec 4, 2019

Shoppers Show Up for Small Business Saturday
U.S. consumers spent nearly $20 billion at local independent retailers and restaurants.

Poor Potato Crop Risks French Fry Shortfall
Cold, wet weather has ruined multiple spud harvests in both the United States and Canada.

Wawa Launches Beer Tour With New Brews
The chain’s craft beers will be available for a limited time in various states.

Choices at the Pump
Convenience Matters dives into what it will take to add E15 to your fuel lineup.

Don’t Expect Another EMV Extension
Visa, Mastercard reject delay request; Conexxus webinars to help fuel retailers ready upgrades.

McDonald’s Settles ‘Wage Theft’ Lawsuit
The $26 million payout will go to California employees.


Dec 3, 2019

Black Friday Is a Big Win for Online Retailers
2019 was the biggest Black Friday ever for online sales.

U.S. Beer Shipments May Decline for 2019
But are the numbers accurate?

Short Holiday Window Challenges Delivery Services
Deluge of packages must be delivered in fewer days this year.

Grocery-Packing Robots Are in Demand
Online supermarket wants to license its technology worldwide.

Massachusetts to Announce New Vaping Rules Dec. 11
C-stores will be restricted from selling flavored vape products.

Retailers Rethink Staffing Practices
More online shopping means different tasks for in-store staff.


Dec 2, 2019

FDA Raises Health Concerns Regarding CBD
The agency issues warnings to consumers and manufacturers.

California Romaine Is Blamed for E. Coli Outbreak
Health agencies are investigating lettuce from the Salinas growing area.

A New Kind of Convenience Store
The Goods Mart in New York City brings the best curated products to a reimagined neighborhood space.

NACS Seeks Nominees for European Retail Awards
The 2020 NACS Convenience Summit Europe is set for June 2-4 in Berlin.

Fake Meat Makers vs. Cattle Ranchers
Ranchers want special labeling to designate meat “imitations.”

Unlocking Marketing to Convenience Shoppers
Use your store data to develop new marketing strategies for growing your customer base.


Nov 27, 2019

Package Stores Challenge Cumberland Farms Alcohol Proposal
The 2020 ballot measure would eliminate the cap on locations where retailers can sell beer and wine in Massachusetts.

Brands Must Differentiate to Win in Breakfast
A new study finds a third of millennials would like more vegan or vegetarian breakfast options.

The Lottery Comes to Mississippi
The state this week began selling lottery tickets at convenience stores and other venues.

Taking a Holistic Approach to Food Safety
This week’s Convenience Matters podcast delves into how c-stores can keep food safe.

Ahold Pilots Lunchbox Cashier-Free Concept
The format lets customers scan in and buy items without checking out.

Puma Energy Expands in the Americas
The international company has a new Super7 store format that focuses on foodservice.


Nov 26, 2019

New Jersey Considers Alcohol License Changes
C-stores and grocery stores want permission to sell beer and wine, competing against liquor stores.

Lawmakers Still Eyeing Cashless Stores
But some retailers want to ditch cash for technology.

Sheetz Holds Boom Boom Sauce Contest
After Dec. 6, no more bottled Boom Boom.

Uber Loses London License
Unauthorized drivers were using the app to pick up passengers.

This Week in Sustainability
Dunkin’ breaks up with foam; McDonald’s finds a sturdier paper straw; and Coca-Cola ditches some shrink wrap.

Asian Vending Machines Offer Modern Convenience
Some provide food, drinks and serve as mini 7-Eleven stores.


Nov 25, 2019

Americans Eat More Snacks Than Meals
Seventy-five percent snack because they want a mood boost, to stay energized or to treat themselves.

Trump Hosts Vaping Roundtable with NACS, Other Stakeholders
NACS CEO Henry Armour discusses the integral role of convenience stores in selling age-restricted products responsibly.

Meijer Offers 50% Off Almost-Expired Groceries
Customers can buy discounted products to help prevent food waste.

Customers Want ‘Functional’ Beverages
Shoppers are looking for drinks that serve a purpose.

Beijing Cracks Down on Vaping, Production Standards
The move by the Chinese government could impact more than 9,500 companies.

Pennsylvania Tobacco Age Rises to 21
The higher age takes effect July 1, 2020.


Nov 22, 2019

Half of Holiday Shoppers Have Already Started
For retailers, the shopping season has expanded beyond the period between Thanksgiving and Christmas.

Hepatitis A Outbreak Linked to Fresh Blackberries
The investigation has potentially identified the source in conventional blackberries purchased from Fresh Thyme Farmers Market.

Electric Cars in the Spotlight at Los Angeles Auto Show
With more EVs on the road, supermarkets, malls and convenience retailers have to adapt to accommodate chargers.

7 Factors Shaping the Future of Convenience Stores
Nielsen predicts that c-stores will grow faster than all other offline channels over the next five years.

Oil Prices Rising After Recent Declines
A government report on inventories snapped a two-session drop in crude prices.

Massachusetts Passes Ban on Menthol, Flavored E-Cigs
The governor hasn’t indicated whether he’ll sign the statewide ban.


Nov 21, 2019

Kroger to Launch In-Store Produce Farms
Customers can buy living produce growing at the store.

Washington Bans Vape Products With Additive
According to CDC, Vitamin E acetate is used in vape products containing THC, which predominantly come from black market sales.

Amazon’s Grocery Program Begins Hiring
Amazon seeks workers for its new grocery store.

Product Expiration Dates Cause Food Waste
Despite slow progress, federal agencies are working to demystify product labels.

Pilot Flying J Extends Parental Leave
The six-week benefit offers full pay to full- and part-time workers, both to mothers and fathers.

7-Eleven Expands in Pittsburgh
More than 20 franchising opportunities are available.


Nov 20, 2019

How Rock-n-Roll Influences C-Stores
This week’s Convenience Matters podcast dives into what retailers can learn from rock bands.

Casey’s Plans New Distribution Center in Missouri
The Joplin facility will create 125 jobs and help the company service 400 to 600 stores.

Kum & Go Plans Major Denver Expansion
The chain will open 13 new convenience stores in the state capital within a year.

Sales at China Convenience Stores Jump 6.3%
The growth rate for the first three quarters of 2019 was the highest among all major retail formats.

Tobacco and Vaping Bill Advances to Full House
House Energy and Commerce Committee approves bill to ban all flavored tobacco products.

Voice Your 7NOW Order
7-Eleven adds voice-ordering to 7NOW delivery service via Google Home and Amazon Echo.


Nov 19, 2019

Wawa Fan Hopes to Beat Sheetz and Help Food Charity
Twitter contest could raise $10,000 for area food bank.

Online Food Sales Keep Growing Rapidly
Retailers must find their own last-mile solutions to serving customers.

Molson Coors Bets on Nonalcoholic Drinks
Brewers seek new ways to attract contemporary customers.

Georgia Residents to Get Their Own Buc-ee’s
The Peach State will have Beaver Nuggets and spotless restrooms.

California Shuns Gas-Powered Cars, Sues EPA
Starting in 2020, new rules impact the state’s vehicle purchases.

Massachusetts Senate to Debate Flavored Tobacco Ban
Ban would eliminate all flavors, including menthol.


Nov 18, 2019

SIGMA Conference Covers Data Management
Use your business data to make better decisions, experts advise.

Wawa Expands in Maryland
C-store chain also unveils a new partnership with Maryland Special Olympics.

U.K. Gas Stations Get Vaping Boutiques
EG Group partners with Vape Dinner Lady on vaping concessions in forecourts.

Adult Smoking Hits Record Low
Nearly 20% of U.S. adults regularly use tobacco products and 13.7% smoke cigarettes.

7-Eleven Serves Up Sustainable Coffee
More than half is Rainforest-Alliance-certified as the chain introduces a new “farm-to-cup” brew.

Apple Will Ban Vaping Apps
Online store to dump 181 apps total.


Nov 15, 2019

QuikTrip Launches JollyTown Mobile App Contest
The chain offers customers a chance to win a variety of prizes this holiday season.

55 Million-Plus People to Travel for Thanksgiving
It’s slated to be the second-highest November travel weekend since 2000, with volumes up 2.9% over 2018.

New York’s Tobacco-21 Law Takes Effect
The state’s minimum tobacco purchase age rose from 18 to 21 on Wednesday.

This Week in Sustainability
Connecticut pushes EVs, California caps EV rebates, U.S. celebrates recycling and Meijer tackles food waste.

Kwik Trip Debuts Glazer Bean Beer
The chain partnered with Karben4 Brewing to create a chocolate coffee stout.

Hershey Innovates the Candy Aisle
The candy giant focuses on consumer-driven innovation, loyalty data and stand-up pouches.


Nov 14, 2019

Expect Increased Demand for Healthy Snacks Worldwide
Higher salaries, concerns about fitness will drive the category.

What Will We Eat in 2020?
Culinary experts share their predictions.

Fuels Institute Resource Helps Navigate Biofuel Regulations
The report helps retailers better understand their responsibilities.

What Shoppers Will Buy This Holiday Season
They’ll purchase gift cards using their mobile devices.

Fuel Pumps Can Help Generate Sales
TNS study shows consumers are open to offers at the forecourt.

Tobacco and Vaping Bill Advances to Full Committee for Consideration
Bill would ban all flavored tobacco products, including menthol cigarettes.


Nov 13, 2019

Rash of Fuel Thefts Hit South Florida
Criminals are moving large amounts of stolen gas in converted SUVs and trucks.

Three Ways to Deal With Any Customer
This week’s Convenience Matters podcast talks with entrepreneur Daymond John about the community aspect of c-stores.

Love’s Opens 500th Store
To celebrate, the company gave away My Love Rewards points and Love’s gift cards.

Festive Soft Drinks Spur Sales
Retailers look to take advantage of holiday packaging to entice consumers.

Global EV Charging Market to Hit $66.27 Billion by 2026
An increase in EV production and a rise in adoption are driving the growth.

Booster Fuels Expands Service
The mobile gas delivery service enters the Seattle region, focusing on corporate campuses.


Nov 12, 2019

Korean C-Stores Take on Instagram
Korean “convenience store-gram” gains serious traction on social media.

Japanese C-Store Heats Up Competition in Malaysia
FamilyMart looks to take 7-Eleven and MyNews head on with a new retail concept.

Kentucky Congressman Goes Behind the Counter
Representative James Comer learned what it takes to run a c-store in the NACS In Store program.

CDC Names Potential Toxin in Vaping-Illness Cases
Vitamin E may be to blame for vaping-related illnesses and deaths.

Fresh Fruit Sales on the Rise
C-stores sold $242 million in fresh fruit sales last year, with bananas leading the category.

Indiana Town Proposes New Vaping Law
Crawfordsville looks to require separate section in c-stores for tobacco or vape products.


Nov 11, 2019

Giving Back on Veteran’s Day
Here’s how the c-store community is honoring U.S. service members for the holiday.

Sheetz, Cumberland Farms Make Top 10 Best Workplaces
Best Workplaces in Retail 2019 ranks companies based on employee feedback on trust and potential.

Delivery Drivers Are ‘Wrung Out’
As demand grows, delivery workers struggle with little pay, low transparency.

Trump Pursues Federal E-Cigarette Age Hike
The White House aims to raise the age to purchase electronic cigarettes from 18 to 21.

Chevron, Phillips 66 Commit a Combined $250,000 to Fire Relief Efforts
The contributions will go to the American Red Cross to aid efforts for ongoing California wildfires.

Australia Grocer Debuts Cashless Store
New MetroGo store is just 538 square feet, focuses on fast, healthy food.


Nov 8, 2019

Coke Expands Sparkling Water Portfolio
The new AHA brand will include eight flavors, and two will have caffeine.

Amazon In-Car Delivery Now Available in 50 Cities
The online retailer delivers orders directly to the vehicles of Prime members.

Leading the Way
NACS Leadership for Success program participants share their project results.

Wisconsin Seeks to Adopt Tobacco 21
Lawmakers from both sides of the aisle want a higher tobacco and vaping purchase age.

U.S. Ethanol Companies Export More to Mexico
Biofuel producers look south of the border despite loosened restrictions on selling E15.

Single-Use Plastics Report Shows Progress
Ellen MacArthur Foundation reviews global firms’ efforts to use more recycled plastic in packaging.


Nov 7, 2019

Yesway Incorporates In-Store Music and Messaging
Chain teams with MTI Digital to entertain, inform.

Starlight Program Aims to Protect Police, Retailers
Dallas police test monitoring system at three c-stores.

Cumberland Farms’ New Owner Moving Headquarters
EG America heads from Ohio to Massachusetts.

Fuels Institute Outlines 2020 Research Agenda
The Institute will study the EV market, ride-sharing, home-delivery services and more.

7-Eleven Adopts CBD Dispensing Robots
Seven Colorado stores get new technology.

Alipay Opens Network to Foreign Travelers in China
The mobile payment app is convenient for short-term visitors.


Nov 6, 2019

Top of the Line Fuel Does Matter
This week’s Convenience Matters podcast dives into the history of Top Tier Gas and why consumers should care.

New Hampshire to Raise Smoking Age to 19
The change will impact all tobacco products, including e-cigarettes, and will take effect January 1.

Market Growing for Combined Private Label Debit, Rewards
Merchants can increase customer loyalty via branded debit payment options coupled with rewards.

Sobeys Launches Smart Carts With Auto Checkout
The Canadian grocer’s pilot program eliminates the checkout line with carts that scan/weigh products.

Keeping Up With DOL Labor Rules
A free NACS webinar will help retailers navigate the new FLSA rules on white collar exemptions.

Wawa Shows Students the Science Behind Food
The c-store chain pairs students with working professionals at its Innovation Center.


Nov 5, 2019

Hy-Vee Fast & Fresh Creates a Mealtime Destination
Ideas 2 Go highlights the Iowa c-store’s ample choices for hungry customers, from meal kits to sushi.

Japan’s C-Stores Fight Food Waste
Retailers offer discounts on soon-to-expire items.

TravelCenters Team Up With IHOP
Buy pancakes and petrol in one place.

CBD and Cannabis News Update
This week’s CBD and cannabis updates from the U.S. and around the globe.

Texas Doctor Tapped to Head FDA
Trump nominates oncologist Stephen Hahn to lead the agency.


Nov 4, 2019

7-Eleven Malaysia Teams Up With Cashless Payment Provider
Promotion rewards shoppers who adopt Touch ’n Go eWallet.

Speedway Separates From Marathon
The new stand-alone Speedway subsidiary will be the largest c-store operator in the U.S.

FDA Releases New Foodborne Illness Videos
Resources are designed to help food employees understand the important role they play in protecting public health.

This Week in Sustainability
Beverage giants team up on recycling, and energy companies pilot carbon neutrality projects.

NACS Pop-Up Event: The Future of Cannabis in Retail
Join us December 10 in Las Vegas to learn about the nation’s hottest trend.

Casey’s Raises Funds for ‘Hope For The Warriors’
Round-up promotion has raised more than $4 million over the past eight years.


Nov 1, 2019

Hemp Production Rules Issued
U.S. regulators aim to help eliminate confusion among hemp growers, law enforcement.

Dog Dons Wawa Hoagie Halloween Costume
Miles, the Corgi, gets Reddit upvotes for dressing as a Shorti.

2020 Biofuel Plan Draws Critics
Michigan public hearing elicits more negative comments.

Boston C-Store Owners Rally Against Tobacco Bans
Retailers call for sensible tobacco regulations, cite economic impact on neighborhood stores.

Kroger to Accept Visa at All Stores
The grocery chain also plans to add package delivery services to its stores.

New York Eatery Rents Bowls to Diners
It’s good for the environment, the customer and the chain.


Oct 31, 2019

Market Conditions Influence Environmental Impact of EVs
“Supercharged: The Environmental Impact of Electric Vehicles” brings together current studies in a single report.

Beverage Companies Unite to Reduce Plastic Use
The Every Bottle Back initiative involves Coca-Cola, Keurig Dr Pepper and PepsiCo.

‘Pet Parents’ Shake Up $75 Billion Pet Industry
New data show that 95% of owners consider pets as part of the family.

What the FLSA White Collar Exemptions Mean to You
Join this NACS webinar for what changes you’ll need to make to comply with the new DOL labor rules concerning exemptions.

E15 Still Not Widely Available Outside Midwest
Despite the move to allow sale of E15 all year long, fewer than 2,000 gas stations offer the blend.

Volkswagen Sets Up Autonomous Vehicle Company
Volkswagen Autonomy will develop self-driving robo-vans and taxis.


Oct 30, 2019

Automakers Split on California Fuel Standards Fight
Chrysler, GM and Toyota stand with the White House; Ford, Honda and VW side with the state.

Judge Stops Utah’s Flavored Vaping Restrictions
General retailers can still stock flavored e-cigarette products.

Rockin’ Your Vision
Maverik and Kum & Go discuss how to execute their vision successfully in this week’s Convenience Matters podcast.

Grocers Migrate to Urban Areas
More supermarkets are opening stores in cities like New York, Chicago and Phoenix.