May 14, 2021
Lessons From the Pandemic
Yesway, Circle K and Wallis discuss innovations and initiatives from the past year, and which ones will have lasting impact on a new kind of consumer.
U.S. Grants Jones Act Waiver
Homeland Security seeks to ease fuel supply crunch; Colonial Pipeline reportedly pays ransom to hackers.
McDonald’s Promotes Vaccines Via Coffee Cups
The QSR partnered with the White House on the campaign; CDC updates facemask guidance.
Korean Consumers Splurge on Decadent C-Store Desserts
Sales of high-end sweets are soaring as South Korean convenience retailers stock more premium desserts.
Effective Category Management Delivers Excitement
A NACS webinar will share how to drive sales, reduce out-of-stocks and bring new products to shoppers.
The Future of Gas Stations Might Return to Their Roots
The answer lies in how convenience stores will reimagine their business model.
U.K. to Ban Junk Food Ads Online, on TV Before 9 p.m.
Also, BOGO supermarket promotions will be restricted for unhealthy foods starting next April.
QuikTrip Launches More Remote Travel Centers
The 30% larger stores have opened in three cities so far, with nine more scheduled through 2021.
May 13, 2021
Innovation Is the Only Competitive Advantage
Professor and author Soren Kaplan kicks off day two of the in-person NACS Leadership Forum.
Colonial Pipeline Restarts Operations
The company says it will take “several days” for the supply chain to return to normal.
Pilot Flying J Joins Chicken Wars
New offerings will greet summer travelers on the road.
Wawa Installs 50th EV Charging Site
The convenience retailer expects to exceed one million EV charging sessions by end of May.
7-Eleven Canada Rolls Out Summer Promotion
The promo offers skateboarders prizes, collector’s cup and LTO Slurpee flavors.
Sheetz Partners With University to Offer Employees Tuition Discount
Workers can earn degrees for “little or nothing” out of pocket.
May 12, 2021
NACS Works With U.S. Agencies on Fuel Waivers
As gas inventories run low, NACS is working with the Biden Administration to provide relief.
Sheetz Announces $2 Hourly Wage Increase
The chain will also invest $12 million in a summer stimulus program for its employees.
Delek DK Stores Roll Out AI Self-Checkout
The c-store retailer will have the touchless technology in place at more than 70 Texas locations by late summer.
Companies Wrestle With Vaccine Requirements
Many would prefer employees return to work fully vaccinated, but few want to mandate it.
Korean C-Stores Now Have Self-Test COVID-19 Kits
The home tests are available in grocery and convenience stores in South Korea.
How to Stop Foodservice Leakage to QSRs
Prepared food offers are the biggest differentiator for the convenience channel—and customers need to know that.
May 11, 2021
NACS Announces TruAge™ Digital ID-Verification Solution
Molson Coors is the first beer company to join TruAge™, with pilot tests at select convenience stores to begin shortly.
Wawa Offers New Hires $500 Bonus
C-stores and other foodservice operators tempt potential workers with bonuses, higher pay.
Enmarket and Trucking Firm Partner to 'Feed a Trucker'
Truck drivers can pick up free box lunches at a Georgia c-store.
Joe Freshgoods Creates 7-Eleven Fashion
Chicago designer collaborates with c-store to produce iconic gear.
Cannabis Users Splurge on Upscale Smoking Accessories
Retailers showcase designer bongs and luxury lighters.
Colonial Pipeline Hack Threatens Fuel Supplies
Temporary hours of service wavier issued for truck drivers hauling fuel to East Coast.
May 10, 2021
Colonial Pipeline Disrupted by Cyberattack
The pipeline carries about half of all the fuel used in the Southeast and East Coast.
Federal Reserve Clarifies Debit Rule
The agency says routing provisions should apply to card-not-present transactions.
How to Get People Back to Work
Although 10 million people are looking for jobs, industries struggle to fill open positions.
Convenience Retailers Can Help Celebrate 24/7 Day
This year’s 24/7 Day will honor local heroes who work around the clock for their communities.
Why Retailers Should Increase Online Visibility
Through technology, retailers can respond to consumer demand for e-commerce solutions.
Upcoming Food Safety Webinars
Learn about environmental sampling and the impacts of COVID-19 mitigation on international trade.
May 7, 2021
Food, Beverage Firms Plan for the Next Pandemic
Nearly 50% of executives surveyed say they aren’t prepared to weather another global outbreak.
GreenPrint Launches ESG Lab
The new division is an innovation incubator for environmental, social and governance solutions.
Powerball Adds 3rd Weekly Drawing
The multistate lottery game will now have a drawing on Mondays starting August 23.
GPM Inks $1 Billion Real Property Commitment
The Oak Street Real Estate Capital deal will enhance GPM’s acquisition growth strategy.
7-Eleven Taiwan Vows to Kick Single-Use Plastic to Curb
The Taiwanese c-store chain aims to stop using the plastic by 2050.
86% of Consumers Still Prefer In-Store Shopping
Additionally, preferences for last-mile services may be based on age demographics.
May 6, 2021
Circle K Offers Beverage Subscription for $5.99 a Month
Sip & Save will help the chain recapture beverage sales and compete with QSRs.
Wawa, Dash In, Enmarket Upgrade Digital Experiences
The c-stores aim to better connect with their customers to drive loyalty.
Convenience Retail Takes Global Stage
The NACS Convenience Summit Europe will showcase worldwide retail innovation.
RaceTrac Executive Testifies on EVs
The fuel retailing industry wants to work with Congress to achieve environmental goals, Siccardi says.
Coca-Cola Freestyle Goes Mobile
Customers can order drinks from their phones.
Tesco Ups Pledge to Offer Healthier Food Options
The announcement comes after pressure from investors.
May 5, 2021
Discover What’s Next at the NACS Show
Registration is open for the convenience industry’s top in-person event, October 5-8 in Chicago.
7-Eleven Spices Up Cinco de Mayo
7NOW can bring the party home with deliveries in 30 minutes.
Circle K to Hire 20,000 Employees Nationwide
As the economy gains steam, the chain is looking for new team members for its U.S. c-stores and service centers.
Chicken Shortage Is Nothing to Cluck About
America is running low on poultry wings and breast meat for sandwiches.
Burger King Tries Sustainable Packaging
The chain is asking for customer feedback on the new wrappers, straws and utensils.
Your Store Needs a Facelift
Retailers can meet and exceed customer expectations through modern store design.
May 4, 2021
Rutter’s Raises Starting Wage to $14 an Hour
The Pennsylvania chain has increased wages 33% since 2019.
7-Eleven Adds a Pizza Concept to Its Latest Evolution Store
A new store in Virginia includes the convenience giant’s Parlor Pizza and Raise the Roost restaurants.
One-Fifth of EV Owners Surveyed Go From Green to Gasoline
For California drivers, the hassle of charging is the main reason they are going back to conventional cars, UC Davis study finds.
Research Finds Stay-at-Home Trends Outlast Pandemic
Vaccines help spur away-from-home occasions, while consumers continue to treat themselves at home, says Hershey CEO.
Unattended Retail Thrives
The trend is being driven by a desire for convenience and health-related concerns.
Pepsi Launches Peps Place Fast-Beverage Restaurant
The online food and Pepsi delivery concept is available for 30 days.
May 3, 2021
Casey’s Throws a ‘Parking Lot Party’ With Lee Brice
The Iowa chain is offering rewards members a chance to bring a live concert to their hometown.
C-Store Foodservice: What NACS SOI Data Show
The pandemic upended foodservice in 2020, but innovation points toward recovery.
CrossAmerica to Buy 106 Speedway Stores for $263 Million
The expanding Pennsylvania convenience retailer is acquiring the sites from 7-Eleven.
Visa Offers Temporary EMV Liability Solution
The service is available for one year at no cost to retailers.
NACS Foundation Scholarship Open to Young Leaders
Time is running out to nominate convenience channel employees for a $3,000 scholarship.
Hudson Lets Travelers ‘Just Walk Out’
New cashierless technology lands in Chicago and Dallas-Fort Worth airports.
Apr 30, 2021
FDA to Ban Menthol Cigarettes, Cigars
The effort will build on previous flavor bans and include flavored cigars.
Trucker Shortage Hamstrings Fuel Retailers
There’s plenty of petroleum—just not enough delivery drivers to bring it to gas stations.
North Dakota Groups Sue Federal Reserve Over Swipe Fees
The two associations asked the court to overturn the Fed’s regulation and reduce debit transaction fees for merchants.
2021 In-Store Shopping Poised for Comeback
A new survey finds that more than a quarter of consumers plan to resume in-person shopping.
Sainsbury’s Plans 75+ Larger Format Convenience Stores
The chain will open 75 to 90 of these stores by 2024, including 18 “neighborhood hub” sites.
KFC, McDonald’s Win With Chicken Sandwiches
The popularity of the menu items is pressuring poultry supplies.
Apr 29, 2021
Menthol Cigarette Ban Expected
A nationwide prohibition on the flavored products would take years to implement.
HOS Waiver Would Ease Trucker Shortage
NACS joins with fuel industry groups to seek relief from work rules for fuel transport drivers.
Holden Oil Taps Invenco for EMV Compliance Retrofits
Third-party outdoor payment solution provides affordable EMV conversion.
Private-Label Offerings Predicted to Grow This Year
Consumers want quality, safety, variety and attractive retail prices.
Consumers Demand Sustainable Packaging
Survey finds 67% of consumers want recyclable products.
GPM Taps Into Drive-Thrus, Delivery and Plant-Based Milk
The 1,350-store chain offers customers the latest convenience options.
Apr 28, 2021
7-Eleven Launches ‘Take it to Eleven!’ Campaign
The convenience chain has more than doubled its marketing investment this year.
How to Bring Customers Back
Here are some opportunities retailers might be missing to grow sales through mobile technology.
DoorDash Lets Stores Set 15%, 25% or 30% Commissions
The new tiered system is in response to pushback over fees restaurants paid during the pandemic.
Gas Stations Are Here to Stay
Electric charging stations will begin to proliferate alongside traditional pumps.
Amazon Expands In-Garage Grocery Delivery
The Prime member service is now in more than 5,000 cities and towns.
Beyond Meat Has a New Plant-Based Burger
The latest version is formulated to taste even more like real beef.
Apr 27, 2021
PDI Acquires GasBuddy
The technology provider plans to enhance the fuel-savings app to extend personalized offers in real time.
Some Employers Require COVID-19 Vaccine for New Hires
The request is legal, although some employees don’t like it.
Avoid Outdoor EMV Chargebacks With Affordable Solutions
Retrofit at the pump speeds up EMV compliance.
Sesame Named 9th Major Food Allergen
Listen to Convenience Matters to learn more about deadly food allergies.
TA Commits to Alternative Energy
The truck stop chain creates a new business unit to promote and market carbon-fuel alternatives.
7-Eleven, Kellogg Achieve Guinness World Record
World’s largest box of Pop-Tarts sits in the 7-Eleven Support Center parking lot in Irving, Texas.
Apr 26, 2021
GetGo Faces Off With the Pittsburgh Penguins
The convenience store is a first of its kind for PPG Paints Arena.
MIT Scrutinizes Social Distancing Guidelines
Researchers propose a new approach to estimate the risks of COVID-19 exposure for indoor settings.
Growth Strategies Require Sustainability
More consumers choose where to spend based on a company’s sustainability focus and goals.
How and When to Enter EV Market
New Fuels Institute report examines regulations that could affect electric vehicle charging growth.
Retailers Join Cybersecurity Exercise
A training and decision-making session will focus on cybersecurity communication and coordination.
Amazon Removes Friction From In-Store Shopping
From Amazon Go to Amazon One, the retailer is innovating how customers shop stores with less friction.
Apr 23, 2021
Brand Loyalty Hits Record High
Food and beverage brands are ahead of the pack in winning over consumers.
Consumer Goods Firms Benefit From At-Home Coffee Sales
A focus on home-brew options paid off as consumers snapped up coffee pods and bags.
Kum & Go Ties on Limited-Edition Sneakers
Sneakerheads can order the classic white leather kicks via an online presale.
Conexxus Technology Hall of Fame Honors Industry Visionary Ed Collupy
During his tenure, Collupy advocated for the standardization of electronic supply chain management.
Japanese C-Store Sales Shake Off Doldrums
The bump after a 13-month stagnation comes as demand for food items increases.
Taco Bell Tests Meat Substitute
The “Cravetarian Taco” is a vegetarian version of the QSR’s Crunchy Taco Supreme.
Apr 22, 2021
Biden Urges U.S. Automakers to Ramp Up EV Production
The president’s goal is for America to bypass China in producing electric vehicles.
Thorntons to Hire 350 Team Members
Every store will host dedicated open interviews on Wednesdays to fill positions.
Short Stop Aims to Offset Carbon Emissions
The chain partnered with GreenPrint for the Grow program, the first of its kind in Kansas.
Dollar General Personalizes Training
The discount retailer is delivering targeted learning in smaller bites to employees.
The Care and Nurture of a Successful Brand
A strong brand matches attitudes, beliefs, colors, emotions and words to earn the loyalty of customers.
Pandemic Closes at Least 200,000 Businesses
The Federal Reserve suggested small business shutdowns due to COVID-19 were less than anticipated.
Circle K Fuel Customers Can Pay by License Plate
Starting today, the chain’s stores in Sweden offer the frictionless pump-side payment service.
Apr 21, 2021
Feds May Reduce Nicotine Allowed in Cigarettes
The Biden Administration also is discussing a ban on menthol.
Robbery Deterrence Resources Available
NACS shares security best practices for convenience retailers.
Renewable Diesel Production Grows
Love’s and Cargill will build Nebraska plant to make diesel from tallow.
Consumers More Upbeat About COVID Recovery
Survey finds more people are ready to get out and shop in-store.
7-Eleven Invites Northeast Customers to Help Feed the Hungry
Local c-stores collect shelf-stable goods for area food banks.
Expect Higher Prices for Consumer Products
Coca-Cola, P&G, Kimberly-Clark announce upcoming increases, citing higher commodity costs.
Pandemic Stress Helped Boost Marijuana Use
Analysts predict a $41.5 billion cannabis industry by 2025.
Apr 20, 2021
Higher Pay for the Long Haul
Part of the truck driver turnover problem is getting “paid by the mile but regulated by the hour.”
Canada’s Marijuana Business Falters
Anticipated new jobs and businesses have not materialized.
Support the NACS Convenience Retail Technology Initiative
Retail tech leaders who respond by Friday to the survey will receive a complimentary copy of the research.
Drink Up! Retailers Build Beverage Offerings
Hot summer days demand cool new drinks and flavors.
Foodservice Operators Struggle to Fill Open Positions
Employers consider increasing wages and benefits to attract workers.
New C-Store Goes High Tech in Mile-High Denver
Choice Market aims to reinvent convenience.
Apr 19, 2021
Trucker Shortage Hits Home
A lack of drivers is challenging the trucking industry and impacting retailers.
Kwik Trip Gets Fruity
The convenience retailer shares its ‘Kwik’ approach to growing produce sales.
Washington State to Ban Sales of New Gas-Powered Cars
The target is 2030, and the plan hinges on adoption of a vehicle-miles-traveled tax.
Safe, sustainable food packaging is more critical now than ever.
Thinking Big Drives Holiday Sales
Retailers find new ways to drive snacks sales with themed celebrations.
Hunt Brothers Pizza Promotes ‘Fastest QR Code’
Unique marketing during Sunday’s NASCAR race helped boost brand recognition of HBP’s c-store partners.
Apr 16, 2021
Circle K Offers Sustainably Sourced Coffee
To celebrate, the convenience retailer is running a promotion on reusable mugs.
Casey’s Opens New Third Distribution Center
The new facility will service up to 600 stores and bring 125 jobs to Joplin, Missouri.
Thorntons Opens Not-For-Profit Community Store
The retailer collaborates with the Urban League to promote equity and empowerment.
Pilot Hosts Virtual Hiring Day
The company wants to fill more than 5,000 jobs ahead of the busy travel season.
RaceTrac, Love’s Travel Stops Open New Locations
Love’s adds 109 truck parking spaces in Alabama, while RaceTrac’s new travel center has 36 truck parking spots.
Mars Wrigley Unveils Snickers Almond Brownie
The newest addition to the Snickers portfolio will hit shelves later this year.
Apr 15, 2021
Wawa Celebrates 57th Anniversary
Wawa Week takes customers back in time with “The Goldbergs.”
Customers Want Touchless Restroom Fixtures
Half of all consumers say they use public restrooms, and the majority want to reduce touchpoints.
C-Stores Lean Into Food Retailing
The future is EVs, fresh food and healthier choices, new report says.
Singapore C-Store Engages the 5 Senses
The new outlet is the city-state’s first cashierless store.
How an Upstart Snack Brand Landed in NYC Bodegas
Already in Walmart, Whisps goes after 10,000 independents.
Gas Tax Isn’t in Infrastructure Plan, White House Says
The Biden-Harris Administration considers raising the corporate tax rate to pay for the proposal.
Apr 14, 2021
Convenience Stores Saw In-Store Sales Growth During Tumultuous 2020
NACS State of the Industry data indicate how retailers adjusted inventory, introduced new products and services and provided safe shopping experiences.
Domino’s Pizza Pilots Robot Car Delivery in Houston
The pizza chain is testing prepaid order delivery via autonomous shuttles by Nuro.
GetGo Partners With Artists on Slushies Cup Artwork
Consumers can vote online until April 26 for their favorite of four designs by Pittsburgh-area artists.
Pennsylvania Bill Would Put Liquor in Grocery, C-Stores
The House proposal would allow more retailers to sell distilled spirits alongside beer and wine.
Retailers Innovate to Bring Customers Inside Stores
From pop-ups to exclusive deals, retailers are trying out different playbooks to tempt consumers through their doors.
The Safety of Digital Payments
More consumers are paying via mobile and other contactless ways, opening up more opportunities for digital fraud.
Apr 13, 2021
Sheetz Named One of Fortune’s Best Places to Work
The Pennsylvania retailer opened its first store in the Columbus, Ohio, market today.
Consumers Want to Keep Booze-to-Go
But vocal opponents want to limit access to alcohol.
7-Eleven Opens Another Evolution Store
And more test locations are being planned.
Taco Bell Unveils Designs for the Future
The QSR plans to open 10,000 stores this decade.
Restaurants See Benefits in Owning Deliveries
Are foldable, battery powered bikes part of the future of food delivery?
Wake Up to Breakfast at Pilot Flying J
The morning daypart sees influx of new menu items.
Apr 12, 2021
TXB, Choice Market Redefine Convenience Retail
Shop Talk Live heads to the United States to showcase two innovative retailers.
State of the Industry Summit Delivers Industry Insights
On April 14, NACS will reveal the industry’s 2020 operational, financial and category metrics.
Support Local Heroes on 24/7 Day
This year’s 24/7 Day will honor local heroes who work around the clock for their communities.
Casey’s Gets Cheesy With Joel McHale
Not even actor and comedian Joel McHale’s dad jokes are cheesier than Casey’s new Cheesy Breadsticks.
How HJB Convenience Stayed Open in 2020
With sales down 80%, Raymond Huff worked to shore up his business and keep his staff on the payroll.
Target Invests $2 Billion in Black-Owned Businesses
Forward Founders will help entrepreneurs develop, test and scale products to sell at mass retailers.
Apr 9, 2021
CDC Revises Cleaning Guidelines
For hard surfaces, “cleaning once a day” is now OK as long as there are no known COVID-19 infections.
Love’s, CEFCO, RaceTrac Open New Locations
The latest stores build upon each brand’s signature offerings, including fresh foodservice and other travel amenities.
New Resource to Protect Diesel Storage Tank Equipment
The manual details practical solutions related to managing diesel storage tank systems and protecting fuel quality.
Circuit Panel Reverses Website Accessibility Decision
The split decision by the 11th Circuit Court found that websites are not a “public accommodation.”
Idaho Convenience Stores Push for Powerball Return
Retailers ask state lawmakers to reconsider a decision to withdraw from the multistate lottery game.
Pilot Begins Reopening Driver Lounges
More than 100 relaxation spaces will once again serve truckers at Pilot and Flying J Travel Centers.
Apr 8, 2021
Robotics Get a Pandemic Boost
AI technology can assist with tasks, clean, scan and move products.
Plant-Based Food Is No Fad
In 2020, sales in the category grew 27%, and 57% of U.S. households purchased products.
NACS Seeks Nominees for European Retail Awards
The 2021 virtual NACS Convenience Summit Europe is set for June 1-3.
California Lockdown to End June 15
But the mask mandate remains in place for now.
COVID-19 Reduces Use of Cash in Foodservice
Customers see contactless payments as safer and sanitary.
Kum & Go Partners With RELEX Solutions
Stores will use AI to optimize supply chain and merchandising practices.
Apr 7, 2021
Pandemic Drives Adoption of Contactless Payments
By 2025, half of all U.S. smartphone users are expected to pay with their phones at point-of-sale.
Mexico Tries to Lift Position in Fuels Channel
President López Obrador sent lawmakers a proposal to take over privately operated energy businesses.
Ketchup Packet Shortage Has Restaurants Seeing Red
With more businesses offering takeout, demand for the condiment in packet form has soared.
FamilyMart Trials Unmanned Checkout Store in Japan
Meanwhile, South Korean retail stores experienced a 10% bump in February sales over the prior year.
The Evolution of EV Adoption Worldwide
Most consumers want “nice, shiny cars that work and get them from A to B in an efficient manner.”
Potential Roadblocks for Biden’s EV Charging Plan
The proposal needs congressional funding and might also require new regulations to hasten construction.
Apr 6, 2021
Bitcoin Gains Traction With More Businesses
The cryptocurrency is more widely accepted as payment by international companies.
Pilot Pays Staff for COVID-19 Vaccinations
Team members will receive $75 incentive for getting the shots.
Revived Automats Provide Safer Food Experience
Northeast food providers put a modern twist on an old concept.
Nouria Energy Buys 17 VERC C-Stores
The new locations bring the company’s store count to 146.
COVID-19 Changed the Way Americans Dine
Experts say many of these new habits will be permanent.
Japanese C-Stores Focus on Reducing Plastic Waste
The government urges all businesses to reduce and recycle.
Apr 5, 2021
Summer Drive Predicted To Be Near ‘Normal’ Levels
Convenience retailers anticipate the return of summertime travel and customer trips.
What’s the Size and Prize of Creating Good Jobs?
Join NACS Wednesday for a 20-minute webinar on the Good Jobs Strategy.
Love’s Travel Stops Is on the Move
The newest location in Mississippi adds more than 40 jobs and 93 parking spaces.
Vaping Cannabis Riskier Than Nicotine for Teens
University of Michigan study finds the odds of respiratory symptoms were about twice as likely among marijuana vapers as smokers.
Abel’s Quik Shop: a Family Affair
The Missouri convenience store chain grew from one store to 18 over the years.
View the Trendiest New Products
Cool New Products first-quarter webinar showcases nine new innovations.
Apr 2, 2021
NACS Seeks to Delay EMV Compliance
The letters to Visa, Mastercard, Discover, American Express, WEX and Voyager request an October 2021 deadline.
New York Approves Recreational Use of Marijuana
But dispensaries will not be open to sell cannabis for more than a year.
Numerator Tracks Vaccinated Shopper Behavior
Gas stations and convenience stores saw a 33% bump in sales among vaccinated consumers.
Instant Game Sales Land in Grocery Checkout Lines
Scientific Games, the Kentucky Lottery, Kroger and Blackhawk Network teamed up for the new program.
D.C. Considers Tax on Soda
The measure takes aim at sugared beverages, including soft drinks, energy drinks and sports drinks, at $0.015 per ounce.
CU Opens First Malaysian Location
The South Korean chain has begun expanding into other countries.
Apr 1, 2021
Easter Baskets to Brim With Products
Consumers to spend record amount for the upcoming holiday.
Pilot Updates Loyalty Program, Technology
The new offering aims to help drivers save time and money.
Circle K Introduces New Red Bull Flavor
Health-focused consumers seek functional beverages minus sweeteners.
Mondelēz Shares Safety Strategies During Health Crisis
The goals: Keep people healthy and meet increased consumer demands.
Louisiana Lifts Some COVID-19 Bans on Businesses
But the mask mandate remains in place.
Biden’s $2.3 Trillion Infrastructure Plan Boosts EVs
The proposal includes grants and incentives to build 500,000 EV chargers by 2030.
Mar 31, 2021
One Year Later—COVID-19’s Impact on Gasoline Demand
OPIS offers NACS members a free four-week trial to track fuel volume.
VERC Enterprises Sells 32 Convenience Stores
The family-owned company will keep two Briteway Car Wash locations.
Casey’s Brings Buffalo Trace Single Barrel Select to Illinois
The convenience retailer developed a bourbon in partnership with a Kentucky distillery.
BMW Group, Daimler Mobility Join Forces With bp for DCS
The partnership will boost Digital Charging Solutions to accelerate the growth of EVs.
Sheetz to Hire More Than 2,800 Employees Company Wide
Today is hiring day at all Sheetz locations.
The Up and Down of Pump Prices
What will 2021 hold for the cost of a gallon of gasoline?
Mar 30, 2021
Rewards Programs Boost Store Transactions
CEFCO updates loyalty program technology.
Today’s Webinar Showcases 9 Cool New Products
There’s still time to register for this 20-minute virtual presentation.
The Future Is EVs … and Coffee
Thai fuel retailer prepares for influx of EVs.
How the New AI Coupon Standard Can Boost Business
The free webinar is scheduled for Thursday, April 1.
Motorized C-Store Takes to the Road
Munchie Bus serves as a rolling retailer for stranded shoppers in Montana.
Applications to Open for Restaurant Relief Funds
Operators can apply in April once the necessary technology is finalized.
Mar 29, 2021
Family Express Offers Ordering at the Pump
New technology allows customers to select foodservice items while filling up.
Retailers Share 2020 In-Store Category Metrics
NACS State of the Industry Summit presenters will focus on key in-store categories and industry performance.
Parker’s Expands Charleston Footprint
The convenience retail chain has opened its ninth store in Charleston since entering the area in 2018.
Products and Goods Shortages Loom
The stranded vessel blocking the Suez Canal is costing an estimated $400 million an hour in goods.
Peeps Pop Up in Beverages
PepsiCo and 7-Eleven are leveraging the iconic confection for springtime treats.
The Retention Invention
A focus on the employee experience during recruiting, hiring and onboarding builds a culture that better serves customers.
Mar 26, 2021
SPAR Innovates Global Flagship Sites
Retailer shares how its flagship stores help drive retail growth in 14 of the 48 markets it operates.
How Environmentally Friendly Are EVs?
While electric vehicles do produce fewer emissions compared to gasoline-powered cars, there’s more to the story.
Chipotle Invests in Autonomous Delivery Company Nuro
The fast-casual brand continues to explore solutions to enhance the digital experience.
Americans May Scale Back Buying Booze for Home
The pandemic pushed consumers to stock up on alcohol, but that might be changing.
Florida Senate Committee OKs Flat Fee for EVs, Hybrids
If adopted, the tax would pay for road maintenance and fund grants for charging stations.
Pet Care Supply Sales Continue to Soar
Experts say the current boom shows no signs of disappearing soon.
Mar 25, 2021
Idaho Retailers Defeat Price-Gouging Claims
The Attorney General’s office may not consider a business’s margin during an emergency declaration.
New Resource Tackles Employee Turnover
HR professionals rely on the NACS report to remain competitive through their greatest assets: people.
GoPuff Expands Into New Categories and Markets
The company has more than doubled its valuation to $8.9 billion in just five months.
KFC, Taco Bell Take Orders Via Social and Text
Yum! Brands’ recent acquisitions will enable unique omnichannel food-ordering capabilities.
Speedway Donations Change Kids’ Futures
Annual campaign drive to support Children’s Miracle Network Hospitals reached $11 million.
Freebies and Incentives for COVID-19 Vaccines
From donuts to paid time-off, companies are finding unique ways to incentivize vaccinations.
Mar 24, 2021
Fuels Institute Examines ICE Vehicle Bans
New report explores the impact on the fuels industry of outlawing sales of new conventional vehicles.
First Laredo Taco Company Drive-Thru Opens
The sixth 7-Eleven Evolution store further drives innovation and convenience.
SPAR Partners With Gander to Fight Food Waste
The international chain will scale up its food waste collaboration with Gander beyond Northern Ireland.
USDA Increases SNAP Benefits by 15%
The funding will give up to $100 in additional benefits per household under the American Rescue Plan.
Casey’s Awards $1 Million in Grants to Local Schools
The Cash for Classrooms program distributes 99 grants to help K-12 schools.
From Pipeline to Pump
A close look at the journey of fuel as it moves from pipelines to gas stations.
Mar 23, 2021
NACS Supports Veterans Coalition to Support Vaccinations
The campaign encourages everyone who can to get vaccinated as #ThisIsOurShot.
Casey’s to Buy 49 Circle K C-Stores
The $39 million cash deal includes Oklahoma locations; Circle K to sell additional U.S., Canadian assets.
Wawa Announces Spring Hiring Campaign
The company seeks 5,000 employees to fill full- and part-time positions.
Texas Businesses Straddle Mask Divide
The controversy challenges retailers and consumers alike.
7-Eleven Sweden Introduces Branded 'Pajamas'
The fashion rollout comes as the chain welcomes an all-day breakfast menu.
GreenPrint Survey Finds Consumers Want Eco-Friendly Products
But many shoppers don’t know how to identify them.
Mar 22, 2021
Visa Under DOJ Investigation
The Justice Department is reportedly probing debit-card transaction practices.
NACS to Study Technology in Convenience Retail
Retailers’ tech leaders are invited to participate in an online survey.
Phillips 66 Elevates the Gas Station
A new Houston site features seven fuel grades and an OnCue c-store with gourmet coffee, craft beer and a sommelier.
Seattle Grocers Lose Pay-Law Challenge
A federal judge rejected a lawsuit seeking to overturn the city’s $4-an-hour recognition pay ordinance.
EG Group to Acquire 9 Mercury Fuel Sites
The Connecticut locations will be rebranded as Cumberland Farms.
7-Eleven Banks on Palm Beach
The convenience retail giant is converting a historic bank building into a glitzy c-store.
Japanese C-Stores Prepare for Disasters
Lessons learned from the 2011 earthquake help retailers map out a plan for keeping the doors open.
Mar 19, 2021
Will Gas Demand Rebound to Pre-COVID-19 Levels?
The IEA points to a shift to EVs and increased fuel efficiency as denting demand.
7-Eleven Adds Murals to Some U.S. Stores
The chain commissioned local artists to bring their creative visions to life at select outlets.
Shake Shack, Uber Eats Launch in-App Orders
The delivery service goes nationwide after extensive testing in Miami and New York.
Skittles Packaging Now Biodegradable
Mars Wrigley has partnered with Danimer Scientific on a wrapper sourced from plant seeds.
PepsiCo Launches Mtn Dew Rise Energy Drink
The new energy beverage also has zinc and zero grams of added sugar.
Starbucks Sets Carbon Neutral Goal for Green Coffee
The company said it’s on target to meet the objective for the first steps in its supply chain by 2030.
Mar 18, 2021
Australian Retailers Innovate Convenience
Consumer confidence and a focus on fresh food and coffee are driving convenience retail concepts Down Under.
The Latest on Electric Cars
Expect costs to drop substantially, but first, convince Americans to buy them.
How to Develop an On-Premise Digital Platform
Robust platforms should deliver automation, accuracy and integration.
Maverik Stores Donate to Feeding America
Customers support the cause, which helps regional food banks.
7-Eleven ATMs to Entertain and Advertise
National CineMedia picked the stores because they’re “anchors in their neighborhoods.”
Major Retailers Give Free Samples With Curbside Orders
Manufacturers seek new ways to introduce products to consumers.
Mar 17, 2021
A Virtual Hire
How GPM Investments pivoted to using virtual hiring events to fill critical positions.
Cumberland Farms, Duchess, Rutter’s Open New Stores
The newly opened locations introduce concepts like curbside pickup and expanded fresh-food offers.
Bitcoin ATMs Pop Up at Gas Stations
The automated teller machines allow customers to buy or sell the digital currency and sometimes get cash.
The Digital Future of Age Verification
Join Conexxus tomorrow for a webinar about TruAge©, a free-to-operate digital age verification system.
Starbucks Helps Blind Patrons Navigate Stores
The partnership with Aira offers customers free access to real-time descriptions of the store.
The Connection Between Disney and Gas Stations
How retailers can deliver the same “wow” experience as the renowned theme parks.
Mar 16, 2021
Differentiating Your Company Through Total Rewards
NACS 2021 Human Resources Forum reviewed what employees want.
Essential Workers Next in Line for COVID-19 Vaccines
The Biden Administration wants vaccines available to all adults by May 1.
Increase Your Digital Signage Network’s Flexibility
One key to shopper engagement is a network capable of targeting specific customers.
Restauranteurs See More Business as Texas Reopens
Many eateries stick with mask mandates and capacity limits as they welcome customers back.
7-Eleven Releases 2020 Sustainability Report
The convenience retail giant donates cash and food and meets sustainability goal.
Sheetz for the Kidz Raised $1.8 Million in 2020
Despite COVID-19, funds still came into collection boxes and through a “roundup” program at checkout.
Visa, Mastercard to Pause Fee Hikes for Year
The credit-card networks agree to push back planned swipe-fee increases for online purchases to April 2022.
Mar 15, 2021
Building a More Inclusive Workplace
NACS 2021 HR Forum spotlights the importance of workplace diversity.
States Work to Save Small Businesses
Federal funds and creative thinking provide a lifeline.
Daylight Savings Time Year-Round?
Some lawmakers want to roll back the 1987 law, which NACS had a hand in passing.
Wills Groups Donates $500,000 to Mid-Atlantic Nonprofits
The owner of Dash In stores supports food distribution efforts.
Celebrating St. Patrick’s Day at Home
Consumers plan a low-key holiday this year, according to a Numerator survey.
Solar Farm to Power Australian Service Stations
Oil company bp wants to be a “net zero company” by 2050 or sooner.
Mar 12, 2021
Navigating COVID-19 in Your Business
Here’s what you need to know about COVID-19 and its legalities in the workplace.
RaceTrac Fights Food Insecurity
CEO Max McBrayer told Congress that stores have experienced a significant increase in SNAP and EBT purchases.
Teamsters Urge FTC to Halt Review of Speedway Sale
The union wants to pause its antitrust review of Marathon Petroleum’s sale of the chain to 7-Eleven.
Sen. Durbin Says Visa, Mastercard Want to ‘Get Even’
The senator blasted the credit card firms’ plans for a nearly $1.2 billion bump in swipe fees next month.
Rutter’s Raises Wages and Gives Back to Its Communities
The chain plans more than $100 million in capital investments for 2021.
Why Creating Good Jobs Has Financial Benefits
On the flipside, lacking a good jobs strategy can increase turnover costs.
Mar 11, 2021
Industry Firsts Headline SOI Summit
The NACS SOI Summit—the only convenience retail-specific benchmarking event—goes live April 14 with exclusive data-driven content and insights.
House Passes $1.9 Trillion Stimulus Bill
Restaurants to receive $28.6 billion in direct aid.
Remembering Industry Pioneer Hugh Howton
Howton was instrumental in the founding of NACS and served as NACS president in 1965.
Legislation Gives Consumers’ Personal Information Rights
The bill includes uniform federal standards for privacy.
NACS Supports New Cannabis Coalition
NACS supports today’s launch of the Coalition for Cannabis Policy, Education and Regulation.
C-Store Shelves Showcase New Snacks and Beverages
Drinks, donuts and fish fillets roll out for customers.
Mar 10, 2021
The Changing World of Human Resources
NACS virtual HR Forum session discusses the biggest takeaways from the just-released NACS Compensation Report.
30,000 Businesses Affected by Hafnium Attack
Microsoft email software from small businesses, towns, local governments and cities were accessed by a Chinese cyber-espionage unit.
A Labor of Love
For nearly 50 years, a husband and wife dispensed friendliness and soda pop at their convenience store.
Big Box Stores Embrace Ghost Kitchens
Walmart is the latest retailer to install ghost kitchens inside a retail location.
Staff-Free Stores Come to Rural Sweden
Long bereft of shopping options, these cashierless shops are returning to smaller Swedish communities.
‘C’ Stands for Community
36 Lyn’s Lonnie McQuirter continues to serve both his customers and staff throughout the pandemic and periods of civil unrest.
Mar 9, 2021
Texas Refineries Race to Restore Operations Post-Blizzard
But refiners are cautious about production goals.
Maverik, Casey’s Support Community Health and Education
Convenience retailers focus on their local communities with health- and education-related initiatives.
7-Eleven Celebrates Pi Day With Pizza Pie Deals
Holidays and big events are ideal for promoting products.
EV Charging Is No Bestseller for Phillips 66
Owners can charge their vehicles for less at home.
Court Overturns Injunction Regarding Colorado Water
Ruling muddies regulatory waters for the Navigable Waters Protection Rule.
CDC Relaxes Mask, Distancing for Vaccinated People
NACS counsel suggests employers remain patient in easing COVID-19 restrictions.
Mar 8, 2021
How Roadside Retail Has Flourished
Convenience retailers and industry experts share insights on how technology and innovation is driving the pace of change in India and the Middle East.
Chipotle Links Executive Compensation With ESG Goals
While voluntary, ESG planning is being driven by investors and possibly by Congress.
Lean Into Employee Communications
With stores operating in survival mode, how can retailers align employees and maximize resources?
Webinars to Address Malware, Age Verification
Understand the SolarWinds attack and learn about the new NACS TruAge® program.
Hershey's Highlights ‘SHE’
The company’s iconic chocolate bar highlights the ‘SHE’ to celebrate Women’s History Month.
Last-Mile Startup Partners With Albertsons
Tortoise’s electric delivery cart can hold up to 120 pounds of groceries in four lockable containers.
Mar 5, 2021
Pandemic Drives Ups Demand for Drive-Thrus
Burger King is planning three-lane locations.
Large Texas Retailers to Keep COVID-19 Protocols
The announcements come after the governor opens the state “100%.”
57% of Consumers Stayed Loyal to a Brand in 2020
Survey finds shoppers want a relationship with a brand, even in uncertain times.
Dollar Tree Keeps Growing
The discount retailer is aiming for Dollar Store’s rural market.
Amazon Opens First Store Outside U.S.
The new London location uses cameras and weight sensors to detect purchases.
Mar 4, 2021
States Begin Lifting Pandemic Restrictions
Health officials advise a cautious approach to ending mask mandates and capacity limits.
Loyalty Programs Reward Both Customers and Retailers
The data provide retailers with valuable information for business planning.
Congressmen Ask Visa and Mastercard to Halt Swipe-Fee Increase
Durbin and Welch ask card companies to hold off fee hikes during COVID-19.
Senate Moves Ahead With Stimulus Package
A $15 federal minimum wage is not included.
Gas Station Takeout Shop Crafts Healthier Food
Growing online café offers items for specific diets.
Expect Robots on Your Doorstep
Pandemic creates more opportunities for bot delivery.
Mar 3, 2021
Reitan Convenience Invests in Sustainable C-Stores
The chain’s new PBX brand will open this summer in Sweden as a “living lab.”
Family Express Buys 6 C-Stores
The Indiana chain acquired the sites from Freedom Oil and is redeveloping another location near Indianapolis.
7-Eleven Expands Private-Label Portfolio
Serafina is a new sparkling mineral water from Italy; Coca-Cola’s AHA debuts two new flavors.
Puff Bar Ditches Tobacco in Disposable Vaporizers
The e-cig brand says the device meets FDA rules for selling fruit flavors because it’s tobacco-free nicotine.
Small Businesses to Compensate Employees More in 2021
The increased expenditures will include health benefits, paid time off, flexible scheduling and family leave.
Up Your Food Game to Recapture Interest
Consumers are beginning to return to restaurants and food retailers. Here’s what they want to see.
Mar 2, 2021
Final Week to Submit Your Data
The NACS State of the Industry Survey closes on March 5—submit your data today.
Golden Arches Enter Meatless Territory
Beyond Meat and McDonald’s collaborate on a three-year agreement for the McPlant burger.
Torrid Tornado Season Projected for Southern U.S.
A La Niña climate pattern could push more twisters into the sky during late March through April.
California City Says No More New Gas Stations
Petaluma also will bar current fuel retailers from adding more pumps, but EV chargers are OK.
New York Considers Instant Lottery Ticket App
The move has convenience retailers concerned about lost lottery revenue.
The Future Has Come to the Drive-Thru
QSRs are using AI to take orders and speed up service.
Mar 1, 2021
Vaccine Hesitancy Persists
With three COVID-19 vaccines on the market, retailers continue to navigate reluctance among their workforce to get the shots.
Senate Can’t Vote on Minimum Wage Hike
Parliamentarian said the proposed $15 hourly wage is not allowed in Biden’s coronavirus relief bill.
Top 3 C-Store Challenges for 2021
The road to recovery must address consumer confidence, changing preferences and workforce evolution.
Presenting Critical Issues to Congress
The convenience industry will discuss crucial topics at the 2021 NACS Virtual Day on the Hill.
EV Charging Startup Leaves ‘Shark Tank’
BoostEV hits the pavement with its on-demand roadside electric vehicle charging service.
Most Convenience Retailers Experience Failures
Nearly all retailers have dealt with store system failures and the consequences of downtime.
Feb 26, 2021
The New EV Opportunity? Commercial Real Estate
As the race to add charging stations heats up, gas stations are competing against other businesses.
MAPCO Offers Staff Pay to Get COVID-19 Vaccine
The chain will give hourly team members eight hours of pay and salaried team members eight hours paid time off.
Industry Data Helps Set Strategic Goals
Coming off a tumultuous 2020, retailers can make sure their voices are heard by completing the NACS State of the Industry Survey.
Convenience Retailers Feed America, Fight Cancer
Feeding America, American Cancer Society among the beneficiaries of fundraising by Casey’s, 7-Eleven, EG Group.
Technology Reduces Checkout Screen Touchpoints
New concept moves onscreen buttons for each customer to ensure no one touches the same area.
Global Convenience Market Predicted to Hit $963.5 Billion
The industry will continue to grow, fueled by changes to operations because of COVID-19.
Feb 25, 2021
Consumers’ Use of Cards Over Cash Hits Merchants
Visa and Mastercard plan to raise swipe fees for some purchases; retailers say the fees are a “hidden tax.”
Emirates National Oil Unveils Futuristic Service Station
The facility features a space-age-style canopy with 283 solar panels and its own wind turbine.
Republicans Propose $10 Minimum Wage
House to vote on Biden’s $15 an hour federal minimum wage on Friday.
Industry Responds to FDA Produce Traceability Rule
NACS is concerned the proposed rule would negatively impact smaller convenience retail operations.
Love’s Travel Stops Recognizes 138 Gemini Drivers
Cash bonuses demonstrate the company’s commitment to safety on the road.
New Wawa Menus Cater to Diverse Diets
The chain now offers meatless, gluten-free, low-sodium, high-protein and reduced-sugar choices.
Feb 24, 2021
Parker’s Elevates the Liquor Store
The c-store chain opens its first Parker’s Spirits store in Georgia as a high-end brand experience.
How to Drive Customer Engagement
Here are four ideas for convenience retailers to keep consumers connected to their businesses.
Mars Wrigley Candy Robot Targets Impulse Buys
“Smiley” will bring checkout-lane items like chocolate and gum to shoppers in a New York store pilot.
Pennsylvania Wants More EVs on the Road
Governor Wolf seeks to require automakers to offer more eco-friendly vehicles for sale.
Utah Considers Online Alcohol Orders
If passed, customers would be able to order and pay online for store pickup of beer and wine at grocery stores.
How Retailers Can Implement ESG Planning
The environmental, social and governance issues are moving front and center in the retail world.
Feb 23, 2021
Convenience retailers offer advice when it comes to adopting private-label products.
Foxtrot Is Growing
The upstart convenience chain wins the backing of Sweetgreen co-founder and other heavyweights.
Legal Experts Question Vaccine Incentives
Attorneys debate whether giving bonuses to employees who get the shots violates privacy laws or discriminates against non-vaccinated staff.
Chick-fil-A Drive-Thru Traffic Draws Ire
Critics say customers block parking spaces and deter shoppers from visiting neighboring businesses.
Casey’s Chooses Coupa for Business Spend Management
Software will support procurement processes and build supplier network.
Texas Foodservice Operators Assess Storm Damage
Blackouts, water shortages and spoiled inventories plague businesses.
Feb 22, 2021
Private-Label Goods Help C-Stores Stand Out
Casey’s, 7-Eleven and Yesway use personalized brands to draw in customers.
Toyota’s Green Strategy Has Mix of EVs, Hybrids, Hydrogen
The automaker aims to offer drivers a range of powertrains to fit their needs while reducing carbon emissions.
An Opportunity to Connect With Congress
The 2021 NACS Day on the Hill is a chance for retailers to share their stories with lawmakers.
Invest in Tomorrow’s Leaders
NACS scholarship program helps retailers retain, reward and develop the next generation of superstars.
BP’s Aral Accelerates Ultra-Fast Charging Expansion
The brand plans 500 ultra-fast charging points at more than 120 gas stations in Germany by year’s end.
McDonald’s Simplifies Look With Packaging Revamp
The brand unveiled a new, modern appearance with minimalistic illustrations and graphics.
Feb 19, 2021
Texas Freeze Ignites Worldwide Crisis in Oil Market
The supply chain has lost more than four million barrels per day, with refineries also slashing fuel production.
Wholesale Beverage Pricing Bill Advances
Indiana legislation seeks to level prices on non-alcoholic packaged beverages between channels.
No Evidence Food or Food Packaging Can Transmit COVID-19
U.S. agencies reiterate safety of food supply, finding chances of related infection extremely low.
Hershey Sets Sights on Better-for-You Confection
An organic Reese’s Peanut Butter Cup and Nestlé vegan KitKat illustrate the health-conscious trend.
7-Eleven Eyes On-Premises Alcohol Sales in Ontario
The chain has applied for liquor sales licenses in 61 Ontario locations.
Walmart to Lift Employee Wages
The average for some digital, order fulfillment positions soon will be more than $15 an hour.
Feb 18, 2021
U.S. Braves Winter Storm, Power Outages
Hard-hit Texas has fuel, but supply chains are disrupted; states issue HOS waivers and emergency declarations.
Casey’s Fans Applaud Pizza
New culinary manager looks forward to more innovation in food.
Ford to Phase Out Fossil-Fueled Vehicles by 2030
Automakers see a future full of electric cars and trucks, raising the demand for batteries and charging stations.
New Touchless Payment Option Competes With Amazon Go
The alternative allows chains access to the technology without having to partner with Amazon.
Restaurant Group Warns Congress About Minimum Wage
A mandatory hike would increase unemployment and restaurant closings, the association says.
Where Should You Open a New Store Now?
Where the people are, of course.
Feb 17, 2021
Retailer Shares Employee Vaccination Plan
C-stores can make changes to the resources to fit their specific stores.
Wawa Adds Burgers Across Its Chain
The retailer marks the milestone with a “Burgers for a Year” social media contest.
Shell Plans 500,000 Charge Points
The company will roll out the electric charging stations around the globe within the next four years.
Buc-ee’s to Open Travel Center in Florida
The chain’s expansion continues across the South, with a second Florida location under construction.
COVID-19 Workers’ Comp Claims Difficult to Prove
The bar is high for employees who say they got infected with coronavirus at work.
A Penny for Your Thoughts
The debate about whether the U.S. should continue to circulate the one-cent coin continues.
Feb 16, 2021
Make an Impact With State of the Industry Data
Help chart a course for the industry’s future by completing the NACS SOI survey.
Winter Storms Bring Customers to C-Stores
Shoppers empty store shelves, and some homes experience rolling blackouts.
Cannabis Industry Grows on Capitol Hill
Industry forms U.S. Cannabis Council to represent interests.
Rethinking the Self-Serve Food Stations
They may return, but they won’t be the same.
FirstElement Fuel Opens Hydrogen Station in California
The Sunnyvale station is one of the first to serve passenger cars.
Berlin Startup Turns Shipping Containers Into Food Trucks
They are lightweight and more sustainable than competitors.
Feb 15, 2021
Does the President Control Gas Prices?
Convenience Corner delves into U.S. historical gas price data to fact check myths about pricing.
36 Lynn Refuel Station Is On-Trend
Minnesota publication features c-store operator Lonnie McQuirter in its Black Business Spotlight.
Small Businesses Balk at Mandatory Shots
Outside of the foodservice industry, few shop owners will require vaccines, survey finds.
Electrifying the School Bus Fleet
A grant from Amazon’s Bezos will spur the electrification of more than 450,000 U.S. school buses by 2030.
C-Stores Are Critical Infrastructure
Register for the free webinar on cyber resilience in a multi-vendor environment.
Asia Warms Up to Robots
They go to work in restaurants, warehouses and hospitals.
Feb 12, 2021
Sheetz Invests $28.5 Million in Wages
The chain will increase pay for the majority of its 18,000 store employees.
Convenience Store Wine Sales Soar
These retailers represent one of the bright spots for wine.
Smash-and-Grab ATM Thefts on the Rise
More criminals are targeting automated teller machines at c-stores and banks.
Quicklee’s Collects More Than 79,000 Toys
The N.Y. chain also raised more than $50,000 for children in need during the 2020 holiday season.
Small Businesses Stand Tall Against COVID-19
While many mom-and-pop retailers have closed because of the pandemic, a number have thrived.
Hotel C-Store Uses Biometric Checkout
The Japanese store is using multi-biometric authentication technology, along with facial recognition.
Feb 11, 2021
7-Eleven Courts Gamers With LTO Cups, Giveaway
The lucky fans who snapped up one of the limited “ultimate gamer’s cups” get a year of refills.
Startups Offer New—Less Pricey—Food Delivery Models
The upstart services seek to enhance the relationship between customer and food provider.
What Shoppers and Retailers Want From Apps
Make it easy. Save time. Provide data.
Companies Incentivize Employees to Take COVID-19 Vaccine
Casey’s and Love’s Travel Stops offer bonuses to team members who aren’t throwing away their shot.
Minimum Wage Measure Advances Out of Committee
But it’s unclear if the increase will stay in the fast-track budget process.
DoorDash Reaches for Robots
Delivery provider buys meal-making technology.
Feb 10, 2021
Connecticut Eyes Flavored Tobacco Ban
Lawmakers want to eliminate all flavors, including menthol, for tobacco and vaping products.
Coca-Cola Bottles to Go 100% Recycled
The new 13.2-ounce bottle first will be available for Coca-Cola drink brands.
Burger King Pilots Loyalty Program
The QSR is testing Royal Perks in five U.S. markets as part of its overall push to digital.
Keeping Up With SNAP Developments
FMI shares what’s happening in the Supplemental Nutrition Assistance Program.
Australian Convenience Stores Carve Out New Role
Retailers cater to time-crunched consumers with meal solutions and ancillary services.
What The Goods Mart Learned From Customers
Rachel Krupa adapted her business model during the pandemic to better serve her community.
Feb 9, 2021
Why You Should Attend the NACS State of the Industry Summit
Convenience retailers and industry experts unlock data and insights from a disruptive 2020.
January Put C-Store Performance on Solid Footing
Retailers see uptick in consumer spending and trips, partly due to lottery jackpots, PDI/NACS Insights show.
Minimum Wage Hike Unlikely to Make COVID-19 Relief Package
Most Republicans and some Democrats in Congress have concerns.
Online Grocery Shopping Continues to Surge
More than 50% of consumers order groceries online weekly.
Small Store Formats Have a Big Future in Retail
As shopping habits change, stores must adapt.
Family Dollar Teams With Instacart
Stores to deliver same day and sometimes in only an hour.
Feb 8, 2021
C-Store Suppliers Are Confident About 2021
Suppliers are investing more in the convenience channel and focusing on product innovation.
Retail Insights From Latin America
Shop Talk LIVE features in-depth discussions with Puma Energy and other retailers that embrace Latin America as a fast-growing retail market.
CDC Prioritizes Smokers for COVID-19 Vaccine
Patients who smoke are more likely to be hospitalized and more likely to die than nonsmokers.
McDonald’s Extends Loyalty Program Test
The chain said it’s entering the next phase of the initiative before it debuts across the U.S. later in 2021.
Amazon Adds Palm-Based Payment to More Locations
Its Amazon One contactless payment option soon will be available in eight Seattle-area stores.
Remediating the SolarWinds Cyberattack Will Take Years
A new resource guide from Conexxus and Han Santos addresses questions about the far-reaching attack.
Feb 5, 2021
Sheetz, Wawa Unite to Support Special Olympics
The two chains invite Pennsylvanians to take the polar plunge virtually to raise money.
SOI Data Survey of Retailers Is Open
Let your data work for you, and take the NACS State of the Industry of 2020 Data survey today.
7-Eleven, Kwik Trip Offer Super Deals for Super Bowl
Meanwhile, a chicken wing shortage might curtail snacking during the big game.
Tennessee Plans EV Fast-Charging Network
Two groups will add about 50 charging stations every 50 miles along major highways and interstates.
Grocers Sue Seattle, Oakland Over ‘Hazard Pay’ Ordinances
Supermarket associations filed the suits after the cities mandated pay raises for grocery store workers.
Hershey’s Leans on Data for Customer Connection
The company prepares for the needs of today’s new consumers through a prism of analytics.
Feb 4, 2021
Pickup-Only Stores May Be the Future
The Starbucks Pickup concept exemplifies embedded retail, says Chris Walton.
NACS Supports Fight Against Human Trafficking
Casey’s and Kum & Go are among the retailers helping to educate the public.
$15 Minimum Wage Could Cost Jobs, Economists Say
Others claim raising the federal minimum wage could help full-time workers support a family of four.
Kroger to Close 2 Stores Amid New Wage Rule
The grocery chain says Long Beach, California, officials are picking winners and losers in the marketplace.
Use of AI and Voice Automation in Retail Grows
Technology helps retailers create a personalized, frictionless shopping experience.
Japan’s 7-Eleven Stores Offer Mario-Themed Menu
Nintendo celebrates 35 years of the Super Mario Brothers.
Feb 3, 2021
Uber to Buy Alcohol-Delivery App Drizly
The move comes as sales of high-end spirits—and online alcohol sales—skyrocket in the U.S.
Maverik Announces ‘Boundless’ Grand Sweepstakes
Presented by Coca-Cola, the contest runs through Nov. 16, and a 2021 Chevy Silverado 1500 is the grand prize.
Check Out New Products and Services for Store Safety
All offerings are featured on a free NACS webcast.
Chocolate, Candy Central to Valentine’s Day
Eight-six percent of Americans will share a gift of candy and chocolate on Feb. 14.
Climate Change, Energy Policies and Taxes, Oh, My!
NACS GR team highlights top industry issues for the 117th Congress and Biden Administration.
The Long-Term Viability of Ghost Kitchens
While the pandemic created more delivery-only foodservice models, the sustainability of the concepts is in question.
Feb 2, 2021
FTC Warns of Gift Card Scams
Watch for customers buying large amounts of cards.
UPS to Stop Home Delivery of Vape Products
After April 5, no major shipping service will deliver vape products to homes.
Cashless Payments Keep Growing
But don’t bank on COVID-19 to kill off cash.
Check Out Cool New Products and Category Trends
Get complete details from this free on-demand NACS webcast.
Restaurant Sales Expected to Rise 10.2%
Trade group forecasts sales of $228.8 billion this year, higher than 2020 but lower than 2019.
Some Shopping Habits Expected to Change After COVID-19
Consumers will be more price-sensitive and will seek functional foods.
Feb 1, 2021
DoorDash Bets Big on Convenience
The third-party delivery company looks beyond restaurants and leans into the c-store market for growth.
Vaccine Reluctance Could Stymie Recovery
NielsenIQ study shows high levels of personal skepticism about getting the shots worldwide.
Learn About Cool New Products in Foodservice in a New Video
An on-demand webcast showcases what’s trending in the foodservice category.
Helping Make Stores More Energy Efficient
Retailers are invited to submit energy-usage data for their stores to help NACS create an industry benchmark.
OPIS to Host Fuel Price and Profitability Outlook
A discounted rate is available to the first 100 NACS members who register for the February virtual event.
OSHA Issues New COVID-19 Guidance for Workplaces
The agency seeks to mitigate and prevent viral spread in businesses, offices and other places of work.
Jan 29, 2021
Convenience Retail Transforms the Danish Market
Shop Talk Live takes viewers on a world tour of innovative formats, beginning with Reitan Convenience Denmark.
GM to Phase Out Gasoline-Powered Vehicles by 2035
The automaker will sell only zero-emissions cars and trucks, part of an ambitious plan to become carbon-neutral.
People Cope With Pandemic by Smoking
The drop in cigarette sales halted last year as concerns about e-cigs and lockdowns drove smokers to combustibles.
Business Openings Recover, Reopenings Rise
The annual Yelp Economic Average signals strengthened consumer interest in pre-pandemic activities.
Ethanol Likely to Get Boost from Biden’s Climate Target
Exemptions for refiners not meeting blending requirements may be few and far between.
C Express Feeds Kids for Free
The Oklahoma c-store owner wants to help local children thrive during the pandemic.
Jan 28, 2021
NACS Releases New Category Definitions & Numbering Guide
The definitions help retailers establish a framework for benchmark discussions.
NACS Asks to Work With Biden on EV Infrastructure Plans
Retail fuel organizations join in sending letter to top federal officials.
Lessons in Leadership
Exclusive interviews with leaders from QuikTrip, Wawa, Sheetz, CoucheTard and more are on-demand.
Some California Towns Order ‘Hero Pay’ for Grocery Workers
The California Grocers Association files a legal challenge.
Maverik Stores Are Feeding America
The c-store chain donates cash, encourages customers to “Round Up the Change.”
Love’s Travel Stops to Open 50 New Locations in 2021
That’s on top of adding 38 new store openings last year.
Jan 27, 2021
Democrats Reintroduce $15 Minimum Wage Bill
The Raise the Wage Act would more than double the current $7.25-an-hour base pay.
Spend a Night Inside 7-Eleven's Newest Evolution Store
Consumers can book an exclusive 7-Eleven Game-All-Night Experience through Airbnb.com.
Budweiser Nixes Super Bowl Commercial
Other brands, including PepsiCo and Coca-Cola, also opt out of air time during the big game.
Sheetz For the Kidz Raised Over $1.8 Million in 2020
The donations directly supported nearly 10,000 children in need.
What’s the Future of Travel?
President Biden has stated electric vehicle policy and emissions regulations are a top priority.
Retailers Pursue Long-Term Commitments to Shoppers
Marketers want to hook consumers on monthly or annual memberships with perks.
Jan 26, 2021
Coca-Cola With Coffee Hits U.S. Stores
It “sips like a Coke and finishes like a coffee,” the beverage giant says.
Biden Seeks Hero Pay for Grocery Employees
L.A. to vote on $5-per-hour pay hike for city’s grocery and retail workers.
Succeeding in a Post-Pandemic Workplace
Get a sneak peek at the issues and retailers headlining this year’s NACS HR Forum.
Flavored Tobacco Ban on Hold in California
In a November 2022 referendum, voters will decide the new law’s fate.
Love’s Opens 3 New Locations
Indiana, Illinois and North Dakota get travel stops with gourmet coffee, dog parks and other perks.
New GasBuddy Program Offers Savings on Fuel Purchases
B2B program is aimed at on-demand delivery drivers.
Jan 25, 2021
Educate Employees About COVID-19 Vaccines
A new CDC toolkit offers resources to help essential employers raise awareness and address common questions.
Pilot Company Opens New Food Concept
The One9 Fuel Network launched Trucker Burger with a celebrity chef at a new Xpress Fuel center in Arizona.
How Much Has COVID-19 Impacted Urbanization?
Industry experts shed light on how the pandemic changed the trajectory of urbanization and urban sprawl.
Las Vegas C-Stores Can Now Deliver Alcohol
At least 35 states allow on-demand delivery of spirits, and online sales are skyrocketing.
Thailand’s PTT Eyes $2.5 Billion Fuel, Convenience Expansion
The oil company looks to expand its gas station network to 3,100 sites and grow its c-store and coffee concept.
Chobani Moves Into Ready-to-Drink Coffee
The yogurt maker looks to grab a slice of the $4 billion U.S. market for cold-brewed java.
Jan 22, 2021
Alltown Expands Contactless Fuel Payment Option
All 30 Massachusetts locations will now accept fill-up payments via PayByCar.
EG Group Taps PDI for Frictionless Payments
The c-store chain will expand the SmartPay technology across its North American locations.
Hyundai Develops New EV Charging Station in South Korea
The automaker repurposed a former gas station, and drivers can reserve a spot via an app.
Coca-Cola Relaunches Coke Insiders Subscription Program
The service gives members early access to new flavors and fun collectable items like stickers.
Glovo to Increase Ghost C-Store Locations
The Spanish food delivery service has inked a deal to expand its delivery-only network of dark stores.
Kroger Tests Smart Cart
The self-checkout shopping cart called KroGo features a built-in camera and scale.
Jan 21, 2021
Appeals Court Rejects DOJ Wire Act Interpretation
The move clears the path for online lotteries.
2021 May Be the Year for Cannabis-Infused Foods and Drinks
But several hurdles remain before cannabis is legal nationwide.
Paycheck Protection Program Makes 60,000 New Business Loans
Revived PPP features new eligibility and forgiveness requirements.
Kwik Trip and QuikTrip Named ‘Best Places to Work’ 2021
Winners were anonymously rated by their employees on Glassdoor’s website.
Central Ohio to Get Its First Sheetz in April
The new location includes a c-store and restaurant.
Pandemic Spurs Craving for Salty Snacks
Experts predict a post-COVID-19 demand for healthier munchies.
Jan 20, 2021
Some Employees Shy Away From COVID-19 Vaccine
If workers say no thanks to the coronavirus vaccine, can employers force the issue?
Jewel-Osco Tests Auto Pickup Kiosk
Customers can order online and access their groceries via the kiosk located in the store parking lot.
Sheetz Founder Grandson Promoted to EVP of Operations
Adam Sheetz started as a district manager after working as an investment banker.
Keeping Flexibility, Agility at the Forefront at Yesway
The c-store chain’s CMO, Derek Gaskins, shares how he pivoted marketing during the pandemic.
Nestlé Prepared Foods Recalls Hot Pockets
So far, more than 760,000 pounds of frozen pepperoni Hot Pockets have been recalled.
TrueCar Forecasts 16 Million New Vehicle Sales for 2021
Larger vehicles and electric vehicles are expected to do well.
Jan 19, 2021
Groceries Are a Bright Spot for Major Oil Companies
Profit from c-store groceries, foodservice and drinks offsets weaker fuel demand.
Choice Market to Open Large Frictionless Store
Pick up groceries and bypass the cashier.
Wawa’s Mobile App Offers New Curbside Pickup
Contactless system makes food ordering fast and convenient.
France Blocks Grocery Chain Acquisition by Couche-Tard
However, both companies agree to work on future partnership opportunities.
New Technology Could Charge Your EV as You Drive
The “dynamic charging” system may be embedded in the road or hang overhead.
2020 Holiday Sales Jumped 8.3%
Despite COVID-19, sales exceeded expectations with the help of online shopping.
Jan 18, 2021
Alimentation Couche-Tard Opens Lab Store
The venture with McGill University will research and test frictionless checkout technologies.
Electric Vehicle Industry to Boom in 2021
Here’s a look at companies expected to be big players in the field.
Sainsbury’s, Morrisons Bar Maskless Shoppers
The U.K. retailers will offer face coverings to people without them as COVID-19 cases rise.
Consumers Still Would Rather Shop in Person
A new survey finds that 46% of consumers prefer the brick-and-mortar experience over online.
Touchless Checkout: The Next Frontier for Food Retailers?
More operators want to provide safe, seamless checkout.
Craveable Japanese C-Store Fare
Konbini offer unusual food options, such as green tea strawberry dessert sandwiches.
Jan 15, 2021
Hudson Uses Amazon’s ‘Just Walk Out’ Tech in New Concept
The airport retailer will open Hudson Nonstop at Dallas Love Field Airport in March.
Couche-Tard Wants to Buy French Grocery Chain
But the Canada-based Circle K owner faces numerous challenges.
U.S. Customs, FDA Seize Counterfeit E-Cigarettes
The flavored pods resembled Puff Bar products and were valued at more than $719,000.
Fishing for Love, Convenience-Store Style
7-Eleven is on a quest to make Americans love the store as much as their Japanese counterparts do.
FDA Postpones Cigarette Health Warnings' Date
The final rule now will take effect on January 14, 2022.
EPA Proposes Refinery Biofuel Extension
However, the agency indicated it would not rule on pending requests for waivers from the industry.
Jan 14, 2021
U.S. Convenience Store Count Stands at 150,274
The industry fared well despite an eventful year, but the number of small companies continues to decline.
Dollar General to Pay Staff to Get COVID-19 Vaccine
Other retailers are considering similar incentives.
Visa Spikes Plaid Acquisition
The deal faced antitrust headwinds on the grounds it would stifle competition in payments.
Rutter’s Closes 2020 With $800,000-plus in Donations
Donations focused on education, youth and feeding the hungry.
Global Food and Drink Predictions for 2021
Mintel details three trends influencing the future of food, drinks and shopping.
Enmarket Opens 128th Convenience Store
The new travel center offers skip-the-checkout technology.
Jan 13, 2021
U.S. Broadens COVID-19 Vaccine Rollout
NACS provides resources as retailers look to vaccinate their essential workforce.
Vaccine May Not Alter Digital Shopping Trend
Now accustomed to online food ordering, consumers plan to stick with it, study finds.
FDA Seeks Better Data on CBD Product Safety
The agency will examine the safety and efficacy of CBD with real-world data this year.
Securely Connect to Third-Party Vendors From Your C-Store
Register for this free webinar to gain insight into working with outside technology partners.
Walmart to Pilot Grocery Deliveries to Smart Coolers
The retailer already delivers groceries and in some places directly to a customer’s refrigerator.
The Theater of Cleanliness
The pandemic has changed customer perceptions of shopping safety and what that means for retailers.
Jan 12, 2021
Consumer Spending at C-Stores Strengthens
Although trips slipped, foodservice performance is improving, PDI/NACS Insights show.
Casey’s Rolls Out 100 Private-Label Snacks, Drinks
Expect to see more proprietary merchandise in the future.
Parker's Establishes $20 Million Community Fund
The donations will support charitable causes in Georgia and South Carolina, where the c-store operates.
Wawa Opens First Drive-Thru-Only Store
The focus is on fresh food and stay-in-your-car convenience.
Government Reopens Paycheck Protection Program
The second round of forgivable loans is open to new and past applicants.
Organized Crime Costs Retailers $719,548 per $1 Billion in Sales
Retailers plan to invest more to protect technology and avoid risks.
Jan 11, 2021
Convenience Stores Saw Strong Sales in 2020
Efforts of store-level teams, new products and pickup options drove growth in a challenging year.
Health Officials Tap Grocers for Vaccine Help
Giant Eagle is among the retailers inoculating frontline workers, vulnerable populations.
Vaccinating Essential Employees
Convenience Matters delves into what retailers need to know for the COVID-19 vaccination rollout.
Conexxus Switches Annual Conference to Virtual Event
Hold the week of April 26 for expanded committee meetings and networking opportunities.
New York Tobacco Flavor Ban Would Hurt Small Businesses
NYACS estimates the state would lose $3.4 billion in tax revenue and eliminate 1,200 jobs.
Think South for Convenience Retailers Looking to Grow
Florida cities sweep top three spots in U-Haul’s 2020 migration trends report.
Jan 8, 2021
Los Angeles Explores $5-Per-Hour Hero Pay Raise
The ordinance would apply to grocery, drug and convenience store frontline employees.
QuikTrip Designates 4 S.C. Stations as ‘Safe Place’
The program helps convenience stores provide a secure haven for endangered youth.
Carpool Chats Now on All Major Podcast Platforms
Insights from fuel industry thought leaders are more easily accessible than ever before.
Mendez Fuel Dives Into Private Label Beer
The retailer known for craft brews partnered with Tank Brewing Co. on its first specialty lager.
California Governor's Budget Supports EV, Hydrogen
The economic stimulus plan earmarks $1.5 billion for purchases as well as fuel infrastructure.
Restaurants Bet Big on Chicken Sandwiches
KFC, Shake Shack and McDonald’s are heating up the QSR wars with tangy and spicy offerings.
Jan 7, 2021
Pilot Flying J Partners With Southern Tire Mart
The goal is to offer an exceptional driver experience nationwide.
Tiger Fuel Plans First Drive-Thru
The new Virginia store will make it safer and easier to pre-order foods and pick up merchandise.
2020 NACS Compensation Survey Closes Friday
Submit your data and receive a complimentary copy of the NACS Compensation Report (a $349 value).
Oklahoma City 7-Eleven Stores to See Big Changes
The local chain was acquired by international 7-Eleven Inc. last year.
It’s Now Illegal to Sell Tobacco in 2 California Cities
But a statewide ban on flavored tobacco is on hold.
Vegan Fine Brands Opens First Store
The Black-owned business offers 100% vegan products.
Jan 6, 2021
C-Stores Fight Human Trafficking
Retailers and suppliers can help raise awareness on January 11—#WearBlueDay.
The Future of Dark Stores
These order-fulfillment-only locations allow retailers to better focus on customer service.
New Stimulus Checks Should Boost Retail Sales
NRF chief economist predicts another round of payments will seed momentum into 2021.
2020 Auto Sales Lowest in Nearly 10 Years
However, demand for new vehicles is on the rise, with firms optimistic for a 2021 comeback.
What a Biden Administration Might Mean for C-Stores
NACS explores the top issues President-elect Biden will focus on in the early days of his presidency.
England Bans Alcohol Carryout, Delivery in New Lockdown
The prohibition extends into February and doesn’t include food takeout and delivery.
Jan 5, 2021
7-Eleven Redefines Convenience With Mobile Wallet
The retailer is well-prepared to take on the wild year ahead.
Casey’s Kicks Off Campaign to Support Local Schools
Customers in 16 states and PepsiCo contribute to fund-raising effort.
Dunkin’ Perks Up January Coffee Customers
Java with 20% more caffeine is available all month long.
Food Tech Startups Offer Alternatives to DoorDash and Grubhub
New players provide solutions to excessive delivery charges.
Expect Big Growth in U.S. Cannabis Industry in 2021
Four major trends catalyze the momentum.
Minimum Wages Increase in 20 States
Increases range from 8 cents to $1.50 an hour.
Jan 4, 2021
How VERC, Sheetz Sell CBD in Their C-Stores
Category managers share approaches and watchouts for this growing wellness category.
Food Trends for 2021
Among the predictions are new flavors, a healthy focus, drinks in cans, calming foods and regional fare.
Pandemic Adds New Challenges to Training Staff
What technology helps keep employees safe and showing up for work during COVID-19?
West Virginia Man Brightens Christmas for C-Store Workers
He spread a little cheer and cash for employees working the holiday.
U.K. Targets Soda, Snack Foods
The rules take effect in 2022 and will limit how retailers market certain foods.
Zero Grocery Delivers Goods in Reusable Containers
The company doesn’t use plastic and picks up the empty glass jars on return trips.
Dec 28, 2020
2020: A Pivotal Year for NACS
Virtual experiences, landmark research and frontline heroes are among the highlights of a historic year.
A Tech Leader
Kevin Smartt shares his three key goals as 2020-21 NACS chairman.
Top 10 NACS Daily Stories and Convenience Matters Podcasts of 2020
Essential businesses, hand sanitizers and EMV grabbed headlines and captured audiences.
Top 20 Cool New Products
Rockit Apple Tubes were the most-favorited product at the Crack the Code Experience.
Retailers Accelerated Innovation in 2020
The pandemic forced retailers to institute changes and technologies that are likely to stick around.
Inside Washington Year in Review
NACS examines the top legislative issues affecting the convenience industry.
Dec 23, 2020
Wawa’s Gheysens Talks Innovation
NACS CEO Henry Armour discusses risk, experimentation and the future with Wawa’s CEO.
Many U.S. Firms Won’t Require COVID-19 Vaccines
Instead, some companies will incentivize and encourage employees to get vaccinated.
64% of Last-minute Gift Givers Plan to Buy In-Store
Survey finds most of these shoppers also will order online even if gifts won’t arrive for Christmas.
Giant Food to Highlight Minority-Owned Suppliers
The grocer will use shelf labels to draw attention to products from under-represented groups.
Working With Chaos
Learn how to thrive when reality differs from expectations.
D.C. Styrofoam Ban for C-Stores Starts January 1
Compliance checks on foodservice retailers begin next month, and fines take effect July 1.
Dec 22, 2020
Congress Passes Bill to Stop Underage Vapor Sales
NACS championed the legislation that requires online e-cigarette sellers to check ID at delivery.
COVID-19 Relief, Omnibus Spending Package Win Approval
The last-minute deal includes additional funding for small businesses and tax extenders.
D.C., 3 Northeast States Agree to Climate Pact
The retail fuel industry urges Connecticut, D.C., Massachusetts and Rhode Island to reconsider joining the TCI.
PepsiCo to Launch ‘Cocoa’ Cola
The soft drink maker also will allow consumers to customize variety packs of snacks.
Big Food Makers Expect At-Home Eating to Continue
Consumers like saving money and spending more time with family.
Researchers Review the Risks of Indoor Dining
Certain activities spread the virus more effectively, Stanford study finds.
Dec 21, 2020
Convenience Stores Prioritized for Vaccine Distribution
CDC committee recommends frontline essential workers for next-round access to COVID-19 shots.
EEOC Says Employers Can Require Vaccination
There are exemptions for disabilities and religious beliefs, the guidance indicates.
Pepsi Shows Love for NYC Bodegas
The brand enlisted Desus & Mero to surprise a Bronx store owner with a check to cover 2021 rent.
Amazon Expands Return Locations
Whole Foods Markets are now offering a new no-box, no-label return option.
DraftKings Picks C-Stores to Sell New Gift Cards
7-Eleven, Sheetz and Speedway are among the first to offer the $25 and $50 sports-betting cards.
USDA Reopens Biofuel Grants
Fuel retailers can apply for aid to install fuel dispensing and storage equipment for higher-level blends.
Dec 18, 2020
The Numbers Tell Your Story
Analyzing sales, demographic and trends data gives retailers a competitive edge.
Drive-Thrus Are Having a Moment
From Sweetgreen to Wawa, everyone’s getting in on the drive-up ordering action.
Rutter’s Debuts Paper Coffee Cups
Double-wall insulation eliminates the need for double cupping or sleeves for hot beverages.
For Holiday Needs, 7-Eleven Is Here, There and Everywhere
The retailer offers holiday gift options in stores and free delivery via its 7NOW app.
Contactless Payments Win Over Consumers
The pandemic has fueled a rise in retailers accepting new forms of payment.
How the Pandemic Is Reshaping Retail
A new report outlines five ways the retail landscape will look different because of COVID-19.
Dec 17, 2020
C-Store Retailing: Visioning the Future
Brian Hannasch explains how Alimentation Couche-Tard is preparing for a sustainable future.
Jeff Lenard of NACS Named IN OUR BACKYARD’s ‘Hero of the Year’
Anti-human trafficking group’s award recognizes the leadership role convenience stores play in communities.
Tyson Foods Hires Chief Medical Officer
The new position is an emerging trend among large companies.
Delivery Service Providers Frustrate Restaurants
DoorDash and Uber add fees following passage of Proposition 22 in California.
Tiger Fuel Donates $20,000 to Fight Pediatric Cancer
The contribution honors a local youth fighting brain cancer.
QuikTrip Rolls Out Jollytown Promo for the Holidays
Mobile app lets customers earn freebies and cash prizes.
Dec 16, 2020
Legal Experts Offer Vaccine Advice for Employers
COVID-19 inoculations are here, but can employers require them?
Consumers Stockpile Yet Still Shop In-Store
Survey finds 30% of customers who venture out frequent convenience stores.
Low Gas Prices Spur Holiday Road Trips
GasBuddy survey finds 1 in 3 Americans plan to travel by car this season, lifting demand for fuel.
Selling Consumers on Electric Vehicles
Focus on the environmental impact and incentivize purchases, Automotive News executive says.
Demand for Frozen Food at U.K. C-Stores Grows
Three-quarters of retailers say they have sold more frozen foods this year.
Walmart Employees Shine as Influencers
The social-media-savvy team members leverage the brand with on-the-job Instagram and TikTok posts.
Dec 15, 2020
Travis Sheetz on the Future of Work
Sheetz president and NACS CEO Henry Armour discuss the c-store’s “beehive” approach to staffing.
Consumer Food Trends Shift With Coronavirus
That means new opportunities for retailers.
Pilot Company Honors Veterans
Chain raises funds for Wreaths Across America.
Build a Winning People Strategy
Discover how to succeed in human resources in a post-pandemic workplace.
Second Lou Perrine's Store in the Works
Despite lengthy delay, the new location is still on the drawing board.
Convenience Industry Consolidates in U.S., Europe
Global Partners and EG Group are the latest to grow their portfolios.
Dec 14, 2020
Circle K Innovates Retail in Norway
Concept location delivers an integrated customer experience with electrification leading the way.
Foxtrot Looks for the Next Great Brands
The upscale convenience retailer launches a contest for entrepreneurs and is set to open two D.C. stores.
Help NACS Develop an Energy Star Score for C-Stores
Retailers are invited to submit energy-usage data for their stores to help create an industry benchmark.
Americans to Celebrate at Home
Only 21% of consumers surveyed said they would be traveling for the holidays.
Card Skimmers Move From Gas Pumps to Social Media
Researchers find payment malware on e-commerce checkout pages hiding inside share icons.
Hunger Shows Up in Food Pantry Lines, Shoplifting
Stores notice an uptick in theft of basic goods as the pandemic persists and more Americans seek food assistance.
Murphy USA to Buy QuickChek for $645 Million
The Arkansas fuel retailer will expand its reach with the New Jersey chain’s 157 c-stores.
Dec 11, 2020
The Competitive Advantage of Staff
QuikTrip CEO Chet Cadieux chats with NACS CEO Henry Armour about the future of work.
U.S. Poised to Approve Pfizer-BioNTech COVID-19 Vaccine
The FDA advisory panel met yesterday to review trial vaccine data.
Opportunity Flows for Low- and No-Alcohol Beverages
A U.K. study finds that about 40% of consumers are drinking less alcohol since the pandemic began.
California Invests in Hydrogen Fuel Infrastructure
The state will spend as much as $115 million to develop 111 stations by 2027.
Starbucks Plans 22,000 New Stores by 2030
The openings will boost the chain’s locations to about 55,000 stores within the next decade.
12 Days of Giving Kwik Chek
The Texas c-store chain is treating its guests this holiday season.
Dec 10, 2020
Pandemic Brings Big Changes to Food Industry
More business operators see value in digital transformation.
NACS Joins COVID-19 Education and Equity Project
The aim is providing open, scientific vaccine information to the public.
Kwik Trip Finalizes Purchase of Stop-N-Go Stores
Some locations will be rebranded; others will keep original name.
COVID-19 to Disrupt Consumer Behaviors Through 2025
Retailers must adapt to meet shoppers’ new demands and concerns.
Japanese C-Stores Join Toyota in Electric Delivery Truck Test
Can EVs deliver cost-efficiency, refuel quickly and handle the loads?
Thorntons Offers Refreshing Rewards
Holiday promotion means 25 days of gifts and goodies.
Dec 9, 2020
Grubhub Gives Foodservice Retailers a Break
The third-party delivery firm won’t charge restaurants a commission if orders are placed via a direct link.
U.K.’s First Plastic-Free Lidless Disposable Cup Debuts
The ButterflyCup doesn’t have a separate lid and can hold hot liquid.
EPA Will Keep Existing Soot Standards
The agency declined to implement tougher standards, a move supported by NACS.
Amazon Fresh Expands to Illinois
The fifth location of the retailer’s high-tech grocery store opens Thursday in Naperville.
U.K. Gets First Solo Electric Charging Station
The all-electric service station opened Monday in Essex, England.
Learning From Our Nordic Neighbors
Sweden’s nearly cashless society has customer service lessons for American retailers.
Dec 8, 2020
Who Gets the First COVID-19 Vaccines?
Officials debate the needs of the elderly vs. those of essential workers.
COVID-19 Spend Trend Continues
C-store dollar sales and trips show a slight contraction, but basket spend is still up, PDI/NACS Insights show.
Gas Station Uses TikTok to Tackle Homelessness
Viewers around the globe send donations for California c-store’s needy customers.
Things to Consider for Your Foodservice Recovery Plan
The NPD Group shares five consumer-focused recommendations.
Gas Station Billionaires Focus on Food Over Fuel
EG Group founders are growing their retail operation in the U.S.
Thanksgiving Fuel Consumption Lowest Since 1997
Gasoline demand plunged 19.3% compared with the same period in 2019.
Dec 7, 2020
U.S. House Votes to Legalize Marijuana
The Republican-controlled Senate is unlikely to take up the bill this year.
C-Store Swag for the Holidays
Nothing says “I care” like a stocking stuffer from Buc-ee’s, Kwik Trip, QuikTrip, Sheetz or Wawa.
Fresh Produce Is a C-Store Sales Opportunity
Rutter’s is among the stores helping pandemic consumers stock up on fruits and vegetables.
Let a Robot Make Your Smoothie
Some Walmart stores in California offer contactless kiosks for chilled fruity beverages.
Bonus Pay for Essential Workers Returns
Walmart and Home Depot are among retailers awarding additional “hero” incentives.
Dec 4, 2020
Can Employers Require COVID-19 Vaccines?
With vaccine approval nearing, businesses ask if they can require their workers to get the shot.
Drive-Thrus Were Built for Pandemics
COVID-19 is an opportunity for retailers, restaurants and other businesses to co-opt the drive-thru.
7-Eleven Introduces in-App Wallet
Customers now have another contactless payment option.
Walmart+ Subscribers Get Free Shipping
The retailer eliminated the minimum order threshold, except for groceries.
CDC Updates Quarantine Guidance
The window is reduced to 10 days with no COVID-19 test if the person doesn’t have symptoms.
Leafy Green Traceability Pilots
The test program reveals the value of sharing extended product data during a traceback investigation.
Dec 3, 2020
Renewed Hopes for a COVID-19 Stimulus Package
The $908 billion compromise plan includes temporary liability protections.
Cyber Monday 2020 Sees Record Sales
COVID-19 keeps shoppers online and out of the stores.
Love’s Expands Contactless Payment Options
And customers are taking advantage of the safety and convenience.
What Grocery Shoppers Want
All ages and income levels desire digital payment, delivery and pickup.
Rutter’s Charity Donations Top $600,000 in 2020
The c-store chain’s major focus is on services for children in local communities.
Netherlands to Ban Supermarket Cigarette Sales
The law takes effect in 2024 for grocery stores, accounting for 55% of all tobacco sales.
Dec 2, 2020
Amazon Lockers at C-Stores Draw in Customers
More retailers are installing the package retrieval system in their stores.
Limit COVID-19 Liability for Businesses
NACS led a coalition letter of 37 associations asking Congress to address liability in the next coronavirus relief bill.
Loyalty survey reveals the need for technology to personalize and modernize customer loyalty.
Vehicle Registration Renewals at C-Stores
The service is offered in Arizona via a partnership with CheckFreePay.
Unleash Your Inner Hero
Ordinary people can step up to the plate to be a hero for your family, customers and community.
States Scramble to Allocate COVID-19 Vaccine
CDC advisers recommend health-care workers and nursing home residents get top priority.
Dec 1, 2020
Simplify and Amplify
Day-to-day decisions about fuel supply can be made easier with AI-powered software.
Report: 1 in 3 Restaurants at Risk of Closure
Some dissenting restauranteurs keep their doors open amid new COVID-19 restrictions.
Florida’s Vote for $15 Wage Expected to Inspire Other States
Delaware and other states to pursue higher minimum wage next year.
Renovation Equals Success for Dollar Tree
But in-store food sales disappoint in most recent quarter.
In-Person Shopping on Black Friday Drops 52%
But online shopping jumps 22% over 2019 and includes groceries.
A Focus on 3rd Party EMV Retrofit Kits
Learn about all the options available to become EMV compliant in a Thursday webinar.
Nov 30, 2020
C-Store CEOs Look to the Future
Don’t miss exclusive interviews with Couche-Tard, KwikTrip, Sheetz and Wawa to round out the Crack the Code Experience.
Diesel Quality Concerns Persist
Studies examine corrosion and cross-contamination in diesel fuel storage infrastructure.
Casey’s Celebrates 24 Days of Holiday Happiness
The seasonal promotion will give away free drinks, snacks and $500 cash.
7-Eleven Targets Greenhouse Gas Emissions
The company seeks to be carbon neutral at its c-stores in Japan and the U.S. by 2050.
The Stay-at-Home Economy Stays Put
New convenient services and technologies will survive the pandemic.
Will Coins Be Missed?
With a pandemic shortage and digital wallets on the rise, some see the demise of coins.
Nov 25, 2020
Talk Taste, Benefits to Sell Healthier Options
Kwik Trip, Business Accelerator Team share tips for marketing wholesome foods and drinks.
Three C-Stores Make ‘Best Workplaces in Retail’ List
Sheetz, Cumberland Farms, QuikTrip get the nod; VERC is a top place to work in Massachusetts.
Cocktails Enjoy a Renaissance
Consumers are thirsty to see more ready-to-drink alcohol options at their local c-stores.
Washington Caps Third-Party Delivery Fees
The statewide 15% limit on fees restaurants pay to delivery apps starts today.
U.S. EV Market to Notch Fivefold Growth by 2025
Incentives and subsidies will drive EV ownership and create new sales opportunities.
Refueling Shoppers With Free Coffee
Convenience stores offer perks to customers this Thanksgiving weekend.
Nov 24, 2020
Essential Businesses Need COVID-19 Vaccine Access
NACS, trade groups seek priority for convenience and fuel retailers after health-care professionals get shots.
7-Eleven Opens 5th Evolution Store
The new Dallas location features Laredo Taco Company, an espresso bar and a unique look.
GPM to Buy 60 Midwest C-Stores
The $100 million purchase is the latest in a string of acquisitions for the investment company.
C-Stores Adapt Thanksgiving Dinner
QuickChek and Wawa whip up holiday sandwiches, wraps and bowls.
Tobacco Firms Fight Colorado Price Law
Discount cigarette makers seek to bar state from enforcing minimum prices on cigarettes.
Consumers Downsize Celebrations
Click-and-collect, curbside pickup and delivery are in demand.
Nov 23, 2020
Casey’s Digital Push Pays Off
The c-store chain’s technology work before COVID-19 struck helped it build a robust digital presence.
A Giving Spirit
“Cultivating a Community Hub” is the theme of week four of Crack the Code. Plus, see the top 10 Cool New Products.
Why Gamble on Fuel Prices When You Can Hedge?
Strategies for handling price volatility to protect profit margins.
Navigate the new and unpredictable fuel environment by diversifying your supply options.
United Pacific Stores to Get CBD Wellness Centers
The hemp-based products will be sold in 350 locations in western states where cannabis use is legal.
GS Caltex Seoul Gas Station Eyes Drones
The futuristic “Energy Plus Hub” has space for EV charging, ride-sharing services and drone deliveries.
Nov 20, 2020
Reimaging Retail With Drive-Thrus
As the world embraces last-mile options, successful c-stores lean into convenience.
GetGo Shares EV Charging Strategy
The plan is to make branded and proprietary charging stations accessible in all markets by 2025.
Laredo Taco Company Comes to Florida 7-Eleven Stores
LTC will open in more than 15 Florida stores in the next year.
GPM Unveils New Look for Its C-Stores
The company anticipates remodeling about 360 locations over the next three to five years.
Dunkin’ Debuts Holiday-Themed Clothing, Bedding
The signature merchandise is now available and includes customizable options.
FDA Aims to Speed Up Outbreak Communications
The agency’s new tool will share foodborne illness investigation information in the early stages.
Nov 19, 2020
States Battle COVID-19 With New Restrictions
Retailers face renewed challenges as coronavirus spreads in the U.S.
Protect Profits Via Loss Prevention
Crack the Code workshop covers ways to “plug up the holes,” especially with tobacco shrink.
Casey’s Embraces Private-Label Products
The Midwestern chain’s proprietary merchandise includes drinks and packaged bakery.
Shoppers Stock Up as Lockdowns Loom
U.S. grocery stores reinstate limits on high-demand products.
Rutter’s Donates $60,000 to 6 Pennsylvania Charities
The chain has given away more than $500,000 this year.
7-Eleven Grows Manhattan Footprint
The chain also expands contact-less fuel payment to Baltimore stores.
Nov 18, 2020
DoorDash to Broaden Its Horizons
The service aims to deliver “anything within a city.” Meanwhile, restaurants expand ghost kitchens.
Sheetz to Spread Holiday Cheer With Free Coffee
Every week during December and January, customers can enjoy one free, self-serve coffee at Sheetz.
Caring for Employees in a Time of COVID-19
HR leaders from Pilot, Casey’s and Kum & Go share how they engage frontline teams.
CVS Launches PayPal Touch-Free Option
The drugstore chain also added Venmo QR codes at brick-and-mortar stores.
Pepsi Debuts New 2-Liter Bottles
Meanwhile, new flavors will be available only via a sweepstakes.
How international convenience retailers are adapting to the new normal.
Nov 17, 2020
Consumers Now Feel More at Ease in Stores
Shoppers value convenience and are more budget conscious, study finds.
Yesway ‘Hospitality Heroes’ Mask Up for Safety
Outstanding employees are rewarded for great customer service.
Snacking Is the Norm in a Pandemic
Some people prefer snacks over meals; others seek comfort.
Trade Groups Seek Vaccine Priority
Healthy workers ensure that food supply chains continue operating.
Weigel’s Supports Service Dogs
Customers back the chain’s efforts to provide trained dogs for disabled military veterans.
Online SNAP Grocery Purchases Increase
More than 1.1 million U.S. households used SNAP to buy food online during September.