CGI, strategic IT and business consulting firm, has announced its 10-year, CA$380 million partnership with Alimentation Couche-Tard. The relationship will strengthen the leading global convenience retailer’s capacity to enhance their customer and employee experience, accelerate speed and quality to market, access broad technical skills and expertise, and provide support for Couche-Tard’s key business strategies, as stated in a company press release.
“We are pleased to forge a partnership with CGI to support our global technology vision to modernize, automate and hyperscale,” said Ed Dzadovsky, chief technology officer, Couche-Tard. “With technology at the forefront of every customer and employee experience, it is paramount to have market agility, the highest quality and reliability. CGI has impressed us with a thorough understanding of our complex environment, an ability to bring talent, automation and strategic thinking to the table, and their insightfulness surrounding people and culture.”
Throughout the 10-year agreement, CGI will bring a range of IT services and infrastructure to the c-store to support its day-to-day operations and vision for the future. According to the announcement, CGI will leverage its proven end-to-end digital processes, governance and frameworks to deliver enhanced operational efficiency and optimize costs.
“Our proximity model around the world enables us to draw on the talents of our technology and retail industry experts in areas that map to key Couche-Tard locations,” said François Boulanger, president and chief operating officer, CGI. “We are committed to partnering with Couche-Tard on their business strategy to help them invest in new capabilities that scale quickly to their needs, and the needs of their customers, across multiple geographies and markets.”