How You Can Adapt to Consumers’ Evolving Shopping Behaviors

On-demand webinar explores four unique customer journeys and how you can maximize engagement.

November 02, 2021

Woman Grocery Shopping

ALEXANDRIA, Va.—Consumer’s evolving shopping behaviors and expectations will shape the future of successful convenience store operations. With a keen understanding of consumer attitudes and behaviors, retailers can plan today for tomorrow.

In the webinar “Future Vision: Adapting to Consumers' Evolving Shopping Behaviors,” Greg Parker, founder and CEO of Parker’s and Parker’s Kitchen, and Doug Haugh, president of Parkland USA discuss insights from a recent NACS/Hathway consumer research survey on what drives consumer behavior for order-ahead and delivery services, and the role digital plays in the process.

The webinar explores four unique customer journeys (fill up, in-store, mobile orders, car wash) and how you can maximize engagement each step of the way.

The webinar is available on-demand here. Be sure to check out NACS’ library of webinars. All are complimentary and hosted by industry experts to keep you up-t​o-date on legislative issues, category management, human resources, technology and other pivotal convenience industry topics.