State of the Industry Summit Delivers Industry Insights

On April 14, NACS will reveal the industry’s 2020 operational, financial and category metrics. 

April 12, 2021

Data Analysis

ALEXANDRIA, Va.—This week on Wednesday, April 14, NACS will host the NACS State of the Industry Summit as a one-day-only digital experience delivering 2020 benchmarking data, analysis and emerging trends that are transforming convenience retail.

To take part in the Summit, register at Those who register will also receive a complimentary digital copy of the NACS State of the Industry Report of 2020 Data, the convenience and fuel retailing industry’s premier benchmarking tool and the most comprehensive collection of data and trends.

State of the Industry Summit participants will have the opportunity to actively engage in collaborative forums and interact with speakers and colleagues—including six regional breakout sessions to discuss insights with top-performing retailers and suppliers.

Insight-Rich Agenda

The State of the Industry Summit dives into 2020 performance with Charlie McIlvaine, chairman and CEO, Coen Markets, as he brings to life convenience retail benchmarks through the eyes of an operator who has successfully grown his business during the tumultuous challenges of 2020.

Leroy Kelsey, NACS director of research, will debut shopper insights from the new NACS Convenience Voices program. Learn how shopper behaviors, motivators and trip drivers play in the path to purchase. He’ll also share new perspectives and ideas on connecting with convenience shoppers during this period of widespread retail disruption.

In-store category performance will be delivered during six Category Deep Dive sessions by retail experts from some of the industry’s leading companies: 

  • Laura White, category manager, cigarettes, for RaceTrac Petroleum Inc., will debut industry performance data for cigarettes, tobacco and OTP.
  • Heather Davis, director of foodservice at Parker’s Corporation, will present industry foodservice data. 
  • Jim Jacko, category manager at Coen Markets Inc., will review NACS data for packaged beverages and its subcategories.
  • Kelley Gutierrez, category manager, candy and snacks, at MAPCO Express, will break down 2020 data for the impulse-driven candy and snacks.
  • Erick Dowling, beer, wine and spirits category manager at Maverik, will also look at beer, wine and spirits.
  • Jake Vogel, director of category management and procurement, Kwik Trip Inc., will dive into “Hidden Gems,” categories that shined in 2020.

Denton Cinquegrana, chief oil analyst, OPIS/IHS Markit, will discuss the 2020 energy landscape and the long-lasting implications retailers can expect in a post-pandemic fuel marketplace in the “Future of Fuels in Convenience” session.  

State of the Industry region-specific data returns to the Summit, with six leaders from high-performing retail companies discussing the unique performance metrics and benchmarks that make each geographic region stand out. Each session will feature live Q&A—don’t miss the opportunity to engage with these leaders as the learnings, opportunities and priorities for your region are discussed live.

Lori Stillman, NACS vice president of research, will discuss the road ahead for convenience retailers, with the lessons of 2020 as the backdrop for the key priorities that operators must embrace to rebuild and deliver profitable growth in 2021 and beyond.

Wrapping up the event, NACS President and CEO Henry Armour will join the six convenience retailers who led the regional breakout sessions with a conversation on how their companies are navigating the industry’s future.

“If you’re looking to see what’s next in convenience, you can’t afford to miss the Summit. No one else can provide the financial and performance data that NACS can on the c-store industry with our 50-plus years of strategic analysis of industry metrics and trends,” said Andy Jones, NACS vice chairman of Research & Technology and CEO of Sprint Food Stores.

Join convenience retail industry stakeholders on April 14 for the NACS State of the Industry Summit. Register today!