Checkout-Free Service Debuts at GetGo Café+Market Store

Gragango joined with Giant Eagle on the system that allows shoppers to bypass the checkout lane.

September 04, 2020

PITTSBURGH—Grabango and Giant Eagle have announced the launch of Grabango’s checkout-free system at a GetGo Café+Market in Pittsburgh. Shoppers download the free Grabango app, then enter the store and shop as usual. The system automatically accounts for all selected items. They can then skip the checkout line and scan the code in their Grabango app on the way out to receive an accurate, digital receipt in the app.

“Together, Giant Eagle, GetGo and Grabango are offering new levels of convenience by solving everyone’s No. 1 frustration—waiting in checkout lines,” said Will Glaser, CEO of Grabango, in a press release. “Checkout-free convenience has arrived, and we’re so proud to be offering it with Giant Eagle; they’re a fantastic partner.”

This opening is the industry’s first retrofit of an existing store, operating seamlessly with the pre-existing planogram and merchandise mix. The system was installed with no interruptions to store operations and preserves shopper privacy as Grabango does not use facial recognition.

“We’re excited to bring checkout-free technology to our Pittsburgh area shoppers. With Grabango, our GetGo guests are able to get in, get out and get going even faster with a more convenient, contactless, shopping experience,” said Laura Karet, president and CEO of Giant Eagle. “We look forward to … rolling out more Grabango-powered convenience and grocery stores in the near future.”

While Giant Eagle is the first to launch commercial service with Grabango’s checkout-free technology, Grabango has been deploying its enterprise-class solutions to the world’s largest grocery and convenience store chains since early 2019.

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