Australian Retailer Deploys Task Manager

EG Group employs solutions to make communications and task execution easier.

August 19, 2020

SYNDEY, Australia—EG Group has tapped Relfexis to provide consistent store-level task management with intelligence-based alerts, Chain Store Age reports. Reflexis offers a real-time task manager and q-walk solutions to make communicating easier and to improve task execution.

EG Group will deploy the solutions at 540 of its Australian stores to assist more than 1,200 staff. “We are looking forward to further expanding our Reflexis services and products, gaining benefit from their effective scheduling solutions,” said Mohsin Issa, founder and co-CEO at EG Group.

Relfexis’s real-time task manager will provide more visibility and allow staff to streamline tasks through intelligence-based alerts. The q-walk will also deliver quicker and more accurate compliance to strengthen health and safety rules as well as audits across units.

“As a leading convenience retail network operator of roughly 6,250 sites across 10 international markets employing in excess of 55,000 associates, it is of utmost importance that we enable our teams to better manage and more effectively analyze labor modelling. Our aim is to optimize labor costs, expedite speed of service and ultimately increase customer satisfaction. I am confident our teams will appreciate the Reflexis solutions platform we are investing in,” Issa said.

“We are excited to be working with another retail customer in Australia,” said OP Choudhary, managing director EMEA for Reflexis. “We look forward to supporting EG Group with their continued expansion and profitability of their non-fuel business by enabling greater efficiency within their store operations.”