ALEXANDRIA, Va.—Technology is an important part of convenience retail success. With the pandemic and competitor industries accelerating what consumers expect from a convenience store, retailers need to leverage technology to boost internal efficiency and adapt to evolving customer expectations.

But with so many hurdles thrown at retailers these days (looking at you labor shortages and supply chain issues), retailers need to learn how to understand the landscape of convenience retail technology and how other retailers are addressing challenges through technology, and they need to learn fast.

Enter NACS’ Convenience Retail Technology Implementation & Benchmarks reports.

The first report, “Building Convenience Retail Success Through Technology,” delivers important insights on how technology is impacting convenience retailers. This research explores:

• Technology roadmap influence on preparedness
• The challenges convenience retailers are solving with technology
• How the allocation of technology spend impacts retailer success
• Future technology adoption targets

• The implementation stage of each technology
• The relative level of difficulty to implement each technology
• The perceived level of impact on the business for each technology
• Considerations for crafting your next technology provider RFP and preparing for implementation