March 3, 2025
How do you get people to listen to your message long enough for it to be effective? Storytelling can help cut through the clutter in a crowded marketplace, and tools like AI can make your messages even more impactful.
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Steve Lerch
President
Steve was a featured speaker at the 2025 NACS State of the Industry Summit. He is an award-winning international public speaker and consultant, and a highly respected voice in the world of digital strategy, marketing, consumer behavior, innovation, and leadership.
Jeff Lenard
Vice President Media & Strategic Communications
(703) 518-4272
Jeff Lenard oversees industry-wide external communications campaigns to advance the role of convenience stores as positive economic, social and philanthropic contributors to the communities they serve. He also serves as lead spokesperson and has conducted more than 6,000 media interviews about trends and innovations at convenience stores. In addition, he is the creator and co-host of the association’s award-winning weekly podcast, Convenience Matters.
Prior to joining NACS in 1999, Lenard served in communications and marketing functions for several energy-focused associations. He earned a B.S. in mechanical engineering from Worcester Polytechnic Institute and an M.B.A. in marketing from Syracuse University.