C-Stores Offer More Than Convenience

Key facts about convenience stores and how they serve time-pressed consumers.

Convenience stores offer speed of service to time-starved consumers who want to get in and out of the store quickly. These shoppers recognize this channel of trade for its convenient locations, extended hours of operation, one-stop shopping, grab-and-go foodservice, variety of merchandise and fast transactions. Here's more interesting facts about this dynamic industry: 

  • Of the 152,255 convenience stores in the United States, 121,852 locations sell fuel.
  • The convenience store industry is a destination for food and refreshments. Foodservice sales, which includes prepared food; commissary; and hot, cold, and frozen dispensed beverages, accounted for 27.7% of in-store sales and 38.6% of in-store gross margin dollars at convenience stores in 2024. Most foodservice sales are from prepared food. In 2024, prepared food accounted for 72.6% of foodservice sales.
  • The U.S. convenience store industry conducts approximately160 million transactions per day.
  • Self-serve is a part of most convenience stores' fueling operations. The first self-serve gas station was opened by Hoosier Petroleum Co. in 1930, but was closed by the fire marshal for being a fire hazard. Frank Ulrich reintroduced the idea in 1947 at the corner of Jilson and Atlantic in Los Angeles. Modern self-serve began in 1964 with the introduction of remote fueling; an attendant was no longer required to reset the pumps after each transaction. Today, self-serve is still prohibited in New Jersey.
NACS serves the global convenience and fuel retailing industry by providing industry knowledge, connections and issues leadership to ensure the competitive viability of its members’ businesses.


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