See what’s really going on in your shoppers’ minds when they’re inside your stores.

Questions are strategized and written by NACS Research, then sent to shoppers. They shop. They answer. You get full insights into their shopping journey, formulated, analyzed and presented by NACS Research, plus a custom report that can be shared organization wide. Also includes 28 hours of consulting support.

What You Will Get:

• Razor-sharp insights into your customers’ journey
• Access to your firm’s results, plus regional and national data
• Decision-time feedback, plus multimedia testimonials and images
• Personal results presentation from NACS Research
• 28 hours of consulting support from NACS Research
• Filter data online and export to Excel

What's the timeline?

The deadline for Retailers to participate in Convenience Voices is June 2, 2025. Presentations with study results begin in October and continue into the following year.

Request a conversation with Jayme Gough, Director of Research and Development at NACS, to find out which Convenience Voices offer is right for you.

Know what’s really going on in consumers’ minds when they’re interacting with your products, as well as your competitor’s.

• My Voices

  You want to ask your own questions any time of year, with NACS expertise behind the findings.

  You write up to 15 category-specific and brand-specific custom questions, with strategic support from NACS Research. All results and insights are personally presented to you by NACS Research.

• My Voices Pulse

  You want a quick, custom read from the marketplace any time of year, including targeting specific groups and segments.

  You write up to 8 custom questions. NACS manages fielding and shares the actionable results within days.

• Convenience Voices (Firm Level, Regional and National)

  (includes Web Access Convenience Voices)

  You want to know what shoppers think on a national, regional and firm level, and you want personal insights. Includes 28 hours of consulting support from NACS Research.

• Web Access Convenience Voices (National Access)

  You want aggregate data that is just clicks away.

  You want to know what shoppers think on an aggregate national level plus change year over year. Results are available via web access. Up to 5 accounts with web interface can filter, download to Excel and build compelling presentations.
  
  

Which level of insight is right for you?

Want to get inside consumer minds — and make ultra-informed decisions moving forward?

Request a conversation with Jayme Gough, Director of Research and Development at NACS, to find out which Convenience Voices offer is right for you.