Cary Oil has expanded its partnership with Mako Networks to address challenges in network reliability, customer support, and compatibility across multiple oil brands, according to a press release sent to NACS.

“Before implementing Mako Networks, Cary Oil faced operational obstacles, including the need for dependable low-downtime hardware, responsive customer support, and a streamlined onboarding process. Existing providers often relied on automated systems and slow response times, making day-to-day operations challenging,” Cary Oil said.

Cary Oil said it faced network inconsistencies across its facilities, with multiple vendors managing different branded oil sites based on brand-specific authorizations. Mako’s approvals from major oil brands, including ExxonMobil, Valero, BP, Sunoco, Chevron and others “made them the ideal partner to simplify and harmonize their network.”

“The ease of working with Mako, from onboarding to de-branding and everything in between, is seamless. Their team is pleasant, knowledgeable and highly responsive,” stated Dana Dennis, a Cary Oil representative.

Cary Oil has 300 sites using Mako Networks, which is said to provide:

• High Reliability: Minimal downtime and fast network services ensure efficient operations and seamless credit card processing.
• Exceptional Support: Mako’s direct customer support eliminates frustrations commonly associated with automated systems. Devices are shipped within 24 hours, significantly enhancing operational efficiency.
• Extensive Compatibility: As a trusted network provider approved by nearly all major U.S. oil brands, Mako simplifies network management for multi-branded operators.
• Centralized Network Management: Cary Oil can oversee its entire network infrastructure across multiple oil brands using Mako’s single management portal, eliminating the need to log into separate portals for each brand, as they had to do with competitive network solutions.

Dennis further highlighted, “Mako has significantly influenced our customers’ experience at gas stations, delivering faster payments and fewer outages.”

Cary Oil said it is migrating legacy sites and deploying Mako across all new locations. This move ensures Cary Oil can “continue to provide a seamless, reliable experience for site owners, branded partners, and customers.”

In March, Texas-based retailer TXB (Texas Born) selected Mako Networks as its Managed Network Service Provider (MNSP) as it plans to expand from 50 to more than 100 store locations across Texas and Oklahoma.