Safety Concerns Cause In-N-Out to Close a Location for First Time Ever

The closure is the company’s first in its 75-year history.

January 24, 2024

In-N-Out announced it will close its only Oakland restaurant in March over crime and safety concerns for its customers and employees, reported CBS News.

The location, which has been open for nearly two decades, is at 8300 Oakport St., near the Oakland International Airport. According to CNN, the burger chain said in a statement that “despite taking repeated steps to create safer conditions, our customers and associates are regularly victimized by car break-ins, property damage, theft, and armed robberies.”

“We feel the frequency and severity of the crimes being encountered by our customers and associates leave us no alternative,” Chief Operating Officer Denny Warnick said in a statement, reported Yahoo.

The restaurant “remains a busy and profitable” location, but In-N-Out’s top priority is its employees and customers, Warnick said.

Crime has indeed substantially increased in Oakland: Burglaries were up 23% and motor vehicle thefts were up 44% in 2023 compared to a year prior, according to Oakland Police Department data obtained by CNN affiliate KGO-TV.

A diner told CNN affiliate KPIX-TV that someone broke into their car recently while they were eating inside the In-N-Out location. “They were trying to steal my vehicle, but I had a kill switch on. So they couldn’t get my vehicle, but they took all my belongings out,” the diner said.

An In-N-Out employee also told the station they’ve seen armed robberies at the restaurant’s parking lot.

In-N-Out said in a statement that while “several” of its locations have relocated in its 75-year history, the Oakland closure is the first restaurant it has closed.

All employees affected by the In-N-Out closing will be able to transfer to nearby In-N-Out locations or seek severance packages.