How to Invest in Your Store Leaders

The NACS Leadership for Success program brings together new and emerging leaders to learn and enhance their leadership skills.

January 25, 2023

ALEXANDRIA, Va.—Disruption has caused convenience retailers to rewrite the rulebook for how they serve their customers, hire employees and lead teams. It’s now more important than ever to develop leadership skills and uncover personal strengths at the district, regional and territory levels to increase store profitability and retain workers.

The six-day NACS Leadership for Success program provides rising leaders at the district manager and supervisor level an opportunity to discover personal strengths in order to grow their career while creating a more positive, profitable and performance-oriented environment in their company.

The year’s program will take place April 30 to May 5 in Glen Allen (Richmond), Virginia, and is made possible by an endowment from The Hershey Company.

The immersive program brings together new and emerging leaders to learn and enhance leadership skills that they can immediately use. One of the most beneficial aspects of the program is the opportunity for participants to take a step back and reflect on who they are as a leader.

“The NACS program really helped me be the best version of myself, to learn what I was doing well and not doing well. It was a reason why I was able to get my new position,” said Tanya Beach, former general manager, Kum & Go.

Ideal participants are:

  • District, regional, territory managers with multi-unit and team member responsibility.
  • Team members with leadership potential who are looking to hone their leadership skills.
  • Leaders who are comfortable in their role and want to continue to invest in their development.

Participants complete group work throughout the on-site program and leave with an action plan to attack a specific issue—and they’re not alone. Attendees are divided into peer groups of three to five, and the teammates help each other with specific projects following the program.

An in-person report-out at the 2023 NACS Show in Atlanta and a reception culminate the program. Leadership for Success attendees receive free NACS Show registration and the program endower, Hershey, hosts a reception in their honor.

Registration for the NACS Leadership for Success program is now open. Space is limited. For questions, please contact Keonna Sims, NACS education program coordinator, at

Learn more about last year’s program in the NACS Magazine article “Learning to Lead.”