Grubhub Goes Contactless on Campus

The company has announced the use of Amazon’s Just Walk Out technology at select campuses.

August 30, 2023

Loyola University Maryland is the first campus partnered with Grubhub to deploy Amazon’s Just Walk Out technology in convenience stores on campus, according to a recent press release. With the technology, students, faculty and staff will be able to shop at campus c-stores and skip checkout—no lines and no scanning products.

“Loyola is proud to partner with Grubhub and Amazon to bring this technology to our students,” said John Coppola, vice president for finance and administration and treasurer for Loyola University Maryland. “We strive to bring innovation to our campus, and this is a perfect example of our drive to lead in technological applications for our students, faculty and staff.”

The process works by having students scan a QR code while in the Grubhub app when entering the store; the store’s technology detects what shoppers take from or return to the shelves. When guests have completed their shopping experience, they can just walk out, and the payment is taken from their meal plan, reducing the account balance, or other stored payment methods linked to their Grubhub account.

“Our installation with Amazon's Just Walk Out technology is another example of how we are strengthening our relationship with our campus partners with cost-saving technology and driving student adoption,” said Eric Ferguson, chief operations officer at Grubhub. “The services and products we provide for our campus partners are designed to enhance and improve the dining experience, and we're excited to offer this innovative and frictionless technology to our campus partners.”

Earlier this year, Six Flags become the first theme park operator to pilot Amazon’s Just Walk Out technology at the New Jersey location. Additionally, Marvel Stadium in Australia became the first venue in the Southern Hemisphere to feature the contactless retail technology.