Pilot Company Upgrades 4 Travel Centers

The renovations are part of the Tennessee retailer’s $1-billion initiative to upgrade more than 400 locations.

June 10, 2022

Pilot store with new self-checkout technology

KNOXVILLE, Tenn.—Pilot Company has completed four newly upgraded travel centers as part of New Horizons, its $1-billion initiative focused on upgrading the experience and equipping its stores for the future of travel.

After months of surveying guests, drivers and team members, every aspect of the store experience, including driver-focused amenities, is included in the upgrades. The overhauled locations are in Valdosta, Georgia; Shelbyville, Indiana; Sulphur, Kentucky; and Tucumcari, New Mexico.

“Completing the first locations of our New Horizons project is exciting, and we look forward to offering our guests the best experiences on the road,” said Allison Cornish, vice president of store modernization at Pilot Company. “This is just the beginning of our plans for the future as we continue to listen to our guests and strive to make their travel easier and more enjoyable.”

Some of the updates at these newly revamped locations include:

Valdosta, Georgia: Brand-new kitchen, grab-and-go hot deli, remodeled Dunkin’ and four new self-checkouts.

Shelbyville, Indiana: Updated interior, four self-checkouts and a new hot deli and soup bar.

Sulphur, Kentucky: Completely remodeled restrooms, new kitchen and storage area and updated Cinnabon.

Tucumcari, New Mexico: Addition of a drivers’ lounge, expanded seating area, new public laundry and a new kitchen and soup bar.

The three-year New Horizons project marks the company’s most significant investment in store modernization to date. It will fully remodel more than 400 Pilot and Flying J travel centers and make upgrades at several more locations across the country.

Pilot Company is supporting education programs in the location’s communities with four $10,000 donations to support local school districts.

To celebrate, Pilot Company is offering a 25% discount on food and beverage at the revamped locations from now until June 26, 2022.