BERKELEY, Calif.—MAPCO, with convenience stores throughout the Southeast, has partnered with Grabango to add checkout-free operation to its locations beginning in Tennessee, according to a news release.
MAPCO will launch checkout-free services in two Tennessee stores by fall 2022—one store will be MAPCO’s newly designed store format that presents a holistic “store of the future” experience. MAPCO operates more than 330 convenience and fuel retailing stores across Alabama, Arkansas, Georgia, Kentucky, Mississippi, Tennessee and Virginia.
“Our team is constantly thinking of ways to always improve MAPCO’s guest experience,” said Frederic Chaveyriat, chief executive officer at MAPCO. “We’re committed to helping our guests take a Better Break, where they can refresh and recharge at their pace with quality products and services at convenient prices that are more relevant to them, and Grabango’s shopper-focused offering combined with their proven success in the market, is why we’ve chosen them to help us execute on our shared vision.”
Last December, bp partnered with Grabango to integrate checkout-free technology into seven ampm stores in Northern California and three Amoco locations in Western Pennsylvania. Grabango-powered ampm and Amoco stores will be live to shoppers in mid-2022.
Other convenience retailers are working to remove friction from the checkout experience. Circle K partnered with Standard AI, a checkout technology company, to install an AI-powered checkout-free system in one of its stores in Tempe, Arizona. Choice convenience stores in Denver offer self-checkout, walkout technology and an app, which all sync and communicate with each other. Last month, Choice Market and St. Louis-based Health Hospitality Partners partnered to create the first autonomous markets in a health-care setting.
NACS offers a free webinar on self-checkout innovations at c-stores. Pre- and post-pay fuel transactions, loyalty, cash payments and age verification are also discussed.