CHICAGO—Vroom Delivery has partnered with Skipcart to allow convenience stores to automatically route orders between multiple third-party delivery services on an order-by-order basis based on cost, speed and serviceability.
When a c-store receives an order, Vroom recommends the best third-party service based on the delivery location and driver network availability, or stores can choose to deliver some orders with their own drivers or utilize Vroom’s proprietary driver app.
“The high cost of delivery and the lack of control of customer data on the third-party marketplaces are the two biggest complaints we hear from stores. With the addition of Skipcart and our automated brokerage service, we aim to solve both of these issues through our platform,” said John Nelson, CEO of Vroom Delivery.
Vroom also partners with Doordash Drive and robot delivery service Tortoise. The delivery process remains self-contained within a retailers’ proprietary apps and websites. Stores retain access to their customer data, automate their pricebook maintenance through Vroom’s backoffice integrations and have direct communication with their customers.
Last month, Vroom Delivery partnered with last-mile delivery robot operator Tortoise and Dallas convenience retailer Urban Value Corner Store to bring on-demand delivery for thousands of products to consumers’ doors in the coming months.
Last-mile services are hot commodities to consumers and a growth area for convenience retailers. Read more about “Covering the Last Mile” as well as how “Robots Deliver” in NACS Magazine.
Register to attend the 2021 NACS Show October 5-8 at McCormick Place in Chicago and take advantage of the education sessions on technology and the customer experience, including these sessions developed by retailers for retailers: