Walmart Launches Delivery Platform as a Service Business

The retailer commercialized its delivery platform as Walmart GoLocal. 

August 25, 2021

Walmart GoLocal Delivery

BENTONVILLE, Ark.—Walmart has created a new line of business—Walmart GoLocal—that extends its expertise in delivering goods to customers to businesses of all sizes, according to a press release.

“In an era where customers have come to expect speed and reliability, it’s more important than ever for businesses to work with a service provider that understands a merchant’s needs,” said John Furner, president and CEO, Walmart U.S. “Walmart has spent years building and scaling commerce capabilities that support our network of more than 4,700 stores, and we look forward to helping other businesses have access to the same reliable, quality and low-cost services.”

Walmart GoLocal is built on the retailer’s proven ability to execute delivery capabilities at scale with efficiency. In just three years, the retailer launched and scaled delivery and express delivery for its customers on 160,000-plus items from more than 3,000 stores, reaching nearly 70% of the U.S. population and growing by using its existing delivery network, including drones, autonomous vehicles and market fulfillment centers.

This white-label delivery as a service offering empowers businesses to grow using Walmart’s delivery capabilities and nationwide coverage at competitive pricing. This includes delivery on a range of assortment, including those with size and complex requirements, as well as the flexibility to meet varying timelines. The business will also rapidly expand to offer additional innovative offerings.

“We’ve worked hard to develop a reliable last-mile delivery program for our customers,” said Tom Ward, senior vice president, last mile, Walmart U.S. “Now, we’re pleased to be able to use these capabilities to serve another set of customers—local merchants. Be it delivering goods from a local bakery to auto supplies from a national retailer, we’ve designed Walmart GoLocal to be customizable for merchants of all sizes and categories so they can focus on doing what they do best, leaving delivery speed and efficiency to us.”

Walmart GoLocal has already established a number of contractual agreements with national and enterprise retail clients and is currently accepting select new merchant partners.

Register to attend the 2021 NACS Show October 5-8 at McCormick Place in Chicago and take advantage of the education sessions on last-mile services and technology, including the sessions Meeting Consumers Where They Are—Everywhere on October 5 and Drive-Thru and Curbside: Is This the Future for C-Stores? on October 6.

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